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Rated 5 out of 5 stars

Comms Provider were our existing supplier when we acquired our business and have proved to be a proactive supplier who is a pleasure to deal with. In particular I have found Carolyn to always be w... See more

Rated 5 out of 5 stars

Excellent customer service, nothing is ever too much trouble. No hidden costs when renewing contracts and it always happens very smoothly when changing over phones. We have previously dealt with some... See more

Company replied

Rated 5 out of 5 stars

Steve and all of the team at Comms Provider have been absolutely brilliant throughout the years that we have dealt with them. They provide landline and mobile telephony service and are second to none.... See more

Company replied

Rated 5 out of 5 stars

Just like to say Carolyn is so prompt and supportive and goes that extra mile to resolve calls and has excellent communication skills in which she keeps me updated via email OR by contacting me on... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

As one of the UK’s leading communications specialists, CommsProvider is unique to the telecoms industry as we are a truly end to end supplier of business communications. Our customer focus and support sets us apart from the competition as we show pride and passion in all of the feature rich and financially beneficial services and packages we provide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
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Rated 5 out of 5 stars

Great, seamless and proactive service. I highly rate them!

Comms Provider were our existing supplier when we acquired our business and have proved to be a proactive supplier who is a pleasure to deal with.

In particular I have found Carolyn to always be willing to go above and beyond to offer great service and make my life as easy as possible. Thank you!

15 December 2022
Unprompted review
Rated 5 out of 5 stars

VPG System calls Raised by Imtiaz

Just like to say Carolyn is so prompt and supportive and goes that extra mile to resolve calls and has excellent communication skills in which she keeps me updated via email OR by contacting me on the phone. Carolyn Plans and co-ordinates any Technical faults with the Tech team and has always kept me updated as and when they need to remote onto the server.
An asset to CommsProvider.

Also like to thank ALL the Tech Team for all their support.

18 January 2019
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you very much Imtiaz for the review, our staff always appreciate hearing that our customers are happy.

Rated 5 out of 5 stars

10/10 would 100% recommend!

Having dealt with Commsprovider for around 12 months, I cant compliment them more highly on there customer service and technical experience. Having had a major problem with our phone system, following a change of broadband provider, the support we received was excellent and the staff went above and beyond the call of duty.
They are the first people I go to for advice and have worked closely with me during various projects and we have always had a great outcome.

28 March 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you so much for this 10/10 5 star review, we are very grateful.

Rated 5 out of 5 stars

I have worked with Commsprovder since 2010

I have worked with Commsprovder since they first started. The commitment to our account, knowledge and advice has always been first class.

Response to any issue, although these are few and far between, is always prompt and followed through until a solution is found.

All the staff are very approachable and committed to providing excellent service.

28 March 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you very much for your wonderful review JR, it is very much appreciated.

Rated 5 out of 5 stars

I know nothing about mobile phones

I know nothing about mobile phones, but found myself dealing with them at the company I work for. The help and patience I have received from Commsprovider has been exceptional. They strive to find the best deal and back it up with excellent after sales service. Brilliant company.

2 February 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you Richard, your review is very much appreciated.

Rated 5 out of 5 stars

TEi Have just renewed with …

TEi Have just renewed with Commsprovider for our third two year contract. This speaks for itself.

30 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you so much for the 5 star review.

Rated 5 out of 5 stars

Archbold have been working with …

Archbold have been working with Commsprovider for many years. We started with asking for the mobile communications quote and they obtained for us a fantastic deal - no-one else came near.

Within 2 years we required a landline system in our Leeds office - Commsprovider again came up with a fantastic deal. The system went in with no hassle and no downtime. Several years later Commsprovider provided a new landline system for our Manchester office - again no hassle and no downtime. We are currently working on a new landline system for an additional site in Manchester and the help and advice we have received is exceptional.

I know when Commsprovider contact me they are not trying to sell me any additional services they are just checking to ensure everything is running OK. I do not know of another company that I would recommend so highly, and I do not normally write reviews but Commsprovider are such an exceptional supplier you should try them - it is amazing how much assistance they provide, and think "out of the box" for solutions.

I would recommend Commsprovider for both the mobile and landline services. The knowledge held between the support staff is endless and they are never too busy to answer questions (no matter how silly the question) - and the answers come back in easy to understand terms - not "computer speak"

25 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you Cheryl for your wonderful review, we appreciate it very much.

Rated 5 out of 5 stars

If you are looking for a totally …

If you are looking for a totally reliable, 100% efficient and very helpful and knowledgeable company; look no further.

Cant say anything else other than, a super efficient business.

Well done Steve, 11 out of 10!!

19 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you for the great review Nick, very much appreciated.

Rated 5 out of 5 stars

Richard Martin

We have been working with Steve and the team at CommsProvider for several years now. I could not speak highly enough about the service they provide, nothing is too much trouble no matter what time of day.
I would have no hesitation in recommending them as a supplier.

19 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you Richard for your Excellent review, we are always happy to help.

Rated 5 out of 5 stars

Top Company. Highly recommended.

Steve and all of the team at Comms Provider have been absolutely brilliant throughout the years that we have dealt with them. They provide landline and mobile telephony service and are second to none. The customer service is excellent and extremely responsive. Steve and the team are very pro-active and often come to us to make us aware of any further benefits or issues. The renewal process has been made easy and is very competitive in price. All round top marks!

19 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Top review thank you John.

Rated 5 out of 5 stars

Comms Provider service

Steve Garbus and the team provide exceptionally good customer service. We have been customers for many years and have found Commsprovider (and Steve) to be extremely responsive to any and all requests or issues and proactive. He ensures that there is a smooth handover when changing over phones. He understands a business need to balance cost and mobile requirements. We value their assistance and expertise.

18 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you for the great review John.

Rated 5 out of 5 stars

In the nearly 4 years we have been with …

In the nearly 4 years we have been with Commsprovider, we have found them, and Steve Garbus in particular, to be extremely responsive to any and all requests or issues we have had with our mobile estate. Steve has also discussed and advised on potential add-ons and enhancements, but without being pushy and aggressive for us to spend more money on the newest gadgets. We've also been through one renewal with them and found them to be honest, straightforward, and delivered what they promised in a timely fashion. And all at decent prices. We are very content.

17 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you very much David, we appreciate the wonderful review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, nothing is ever too much trouble. No hidden costs when renewing contracts and it always happens very smoothly when changing over phones. We have previously dealt with some horrendous 3rd parties and have had no end of issues with the contracts they sold us. Steve at Commsprovider came and sorted out the mess that we had been left in and continues to provide a top class service.

17 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you Hannah for your excellent review, we are always happy to help.

Rated 5 out of 5 stars

Fantastic Company with brilliant staff

Fantastic Company with brilliant staff. Nothing is too much trouble for them. We have been with this company for years and we have been looked after like one of the family. The service level is 100%.
We will be renewing with them very shortly and I would recommend them to anyone. they are the business !!

17 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

We are 100% grateful for the review Malcolm.

Rated 5 out of 5 stars

Excellent Company to deal with!

We have been dealing with Commsprovider for over 5 years now, and find them a very professional company and very adaptive to our needs. They offer a wide range of solutions which can be bespoked to your individual needs and have very helpful and knowledgable staff.

17 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you so much Peter for the review and your continued business.

Rated 5 out of 5 stars

Excellent company to work with

Excellent company to work with. CommsProvider have been our partner for our mobile devices and accounts for many years without complaint. They are open, honest and always willing to help from a user having an issue with their handset to getting the best fit contracts within budgets year on year. Would recommend to anyone

11 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you for your great review Chris.

Rated 5 out of 5 stars

Great company

At Universal we have worked with Comms Provider and Steve Garbus for over 5 years. During this time they have provided excellent support to our company as a whole, over the phone, by email and by onsite visits. Steve is always happy for his number to be passed to employees so he can offer personal assistance if required. We have found the Company very flexible and adaptable. We see this as important as a mobile phone account is not always “predictable” or even an “exact science” and sometimes requests fall outside the contract constraints. Steve and his team are always quick to respond. As our business grows and develops the combined knowledge of the Comms Provider Team has become an invaluable service to the essential smooth running of our business communications. One of the top assets has been the cost savings and in depth technical knowledge of the team.

10 January 2018
Unprompted review
Commsprovider logo

Reply from Commsprovider

Thank you so much for the review it is very much appreciated.

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