I’ve worked with other companies for Student Loans for my son. The quickest response was given and when my son decided to do classes over summer semester I wasn’t sure we could get it accomplished. Ev... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the... See more
When it came time to get a loan I had my mind made up that I was going through my credit union. Surely I would get the lowest interest rate given I'm established and have an Excellent credit score... See more
College Ave is so easy to use. The application process is easy to navigate and they walk you through the process the entire way. The approval of the loan came quick and they communicate with the Unive... See more
Company details
Written by the company
College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Contact info
United States
- www.collegeave.com
4.5
Excellent
4K reviews
Asks customers to review
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Very easy to use and navigate at a…
Very easy to use and navigate at a first time user. Easy to understand terms and conditions.
10 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
All you care about is the money
All you care about is the money. The high interest rates, and how much the student goes into debt is NONE of your concern. There is never a phone call telling the borrower that they are doing a great job paying off the loan and you know what, the next month's payment is on us. No...The only phone call the borrower gets is when they missed a payment date and you didn't get your blood money. You don't give a sh!t about anything else but the $$$. Trust me, it shows...
17 July 2026
Reply from College Ave
Fatima - Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. We recognize that borrowing for education is a significant financial commitment, and we strive to provide repayment options, resources, and support to help borrowers successfully manage their loans. While we do contact borrowers regarding past-due payments to help prevent additional fees or credit impacts, our goal is to support our customers throughout the life of their loan. We appreciate you taking the time to share your perspective.
It was simple to apply.
9 July 2026
I do not have a loan with this company…
I do not have a loan with this company however someone has incorrectly added my email address to their loan. For over two years I have received emails incorrectly. I have followed up on this multiple times and despite telling me they’ve resolved the issue, I still receive debt emails. The latest email contains personal and identifying information related to the actual loan holder, which is a data breach. If I ever actually needed a student loan, I’d steer far clear of College Ave!
For clarity between my review and College Ave’s reply, College Ave below have ‘confirmed’ that they have removed my email from associated loans. This was done after I left this review.
24 July 2026
Unprompted review
Reply from College Ave
Olivia - Thank you for taking the time to leave a review, we’re very sorry to hear that you aren’t happy with your experience while trying to resolve this matter. I confirmed that our team did remove your email from any associated College Ave loans. You should no longer receive those emails moving forward. Should you have any additional questions or concerns, we are more than happy to help.
It was an easy process for my student…
It was an easy process for my student to complete and submit.
9 July 2026
My experience was everything I…
My experience was everything I expected, and I'm happy with the customer service I received.
9 July 2026
Very easy
Very easy, clear, and fast. I also love the communication and updates. You guys answer questions that I only thought about. Truly an easy process.
16 July 2026
Very easy and helpful,
15 July 2026
Bad interest rates with good credit…High payments
Bad interest rates with good credit scores of over 750 score.High monthly payments
15 July 2026
Reply from College Ave
Jason - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment option selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.
Easy to be approved.
Easy to be approved.
Info disseminated when the funds sent to the university.
University approval must be taking longer than anticipated?
Like the early $25 monthly payment method; helps establish credit for the student.
14 July 2026
Reply from College Ave
Diana - Thank you for sharing your feedback. With all private student loans, the money is sent directly to the school and the school must certify the loan before we can send them the funds. The certification process and timing varies with each school which can cause the process to take longer than expected. We can confirm that the loan has been certified and the disbursement date has been set. Please contact us at 844.422.7502 or visit us online at https://www.collegeavestudentloans.com/contact/ for any additional questions about your application.
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