The booking process was easy and everything went smoothly from start to finish. Our holiday was fantastic! Clayford Cottage is a lovely, spacious and comfortable place, equipped with everything you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to book from a good selection of coastal cottages. We had a lovely stay in Lydgate which was excellent for exploring the local area where there was lots to do for the week. The cottage was clea... See more
I have used Coastal Cottages a few times and they are most helpful and excellent customer service. The accommodation was exactly as described and had everything needed for a wonderful break. The... See more
The house had all the amenities you need for a weeks stay. The place was very clean, comfortable beds, great shower and a large bath in the main bathroom. The chairs on the rear patio are a bit uncomf... See more
Company details
Written by the company
Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.
Contact info
Coastal House, Narberth Road, SA61 2XG, Haverfordwest, United Kingdom
- 01437 765765
- info@coastalcottages.co.uk
- www.coastalcottages.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple process to book and ask…
Simple process to book and ask questions...very helpful company with an excellent selection of cottages.
14 March 2026
Booking was easy and straightforward
Booking was easy and straightforward. The cottage is well-situated in a small village I know well with conveniently close eating places.
18 July 2026
A very nice holiday in a beautiful…
A very nice holiday in a beautiful location and excellent accommodation Thanks
27 June 2026
Lovely cottage and good service
2 May 2026
Disapointed
We have used Coastal Cottages a few times but this time we had a fine for having to re launder sheets and towels not sure what this means as they do the laundering. and a mark on one of the carpets which none of us had seen and we hovered and cleaned all the rooms before leaving. I am so disappointed and i personally won't be using them again. Such a shame.
6 June 2026
Unprompted review
Reply from Coastal Cottages of Pembrokeshire
We are sorry to hear that you were disappointed following your recent stay.
As discussed in our correspondence with you, the additional charges related to specific costs incurred following your departure. We appreciate your cooperation in resolving the matter directly with us.
We are sorry that this has affected your decision to stay with us again. We have appreciated your previous custom and wish you all the best for the future.
Friendly and efficient
Good property descriptions. Easy website. Instant and friendly email confirming the booking with full contact details.
13 July 2026
Beautiful Cottage & Garden.
What a beautiful cottage, everything our family could possibly want or need. The kitchen extension flowing seamlessly out to the stunning garden was a massive hit. Great place for Star gazing & bat watching. Very private despite hving houses around. Road very quiet. Real feel of luxury esp wth the new upstairs bathroom. Local stunning beaches 5 min drive. Very friendly, helpful locals. Would recommend the local Dolphin watching, v respectful of the animals. Also the Ferry Inn, great food & staff. Wonderful holiday, stunning weather. We will be back. Thanks so much.
4 July 2026
Booking online was easy
Booking online was easy. I got a confirmation text but no email. This morning I phoned the office and spoke to Tracey. She sent me the 2 emails immediately. Thank you. 😊
12 July 2026
Great website
Great website, easy communication, lovely people. Fab cottage, clean in a good location
20 June 2026
Croft court flat 8 Tenby
Didn’t receive any help when arriving at flat we found that there were no empty parking spaces. Phoned company but they didn’t have an answer so just had to wait until one became free. Flat itself was ok, nothing special just functional. Location was good.
Update to response - a parking space was supposed to be available for the flat as per the details on the website so I fail to see how this is outside of the responsibility of the company that took the booking as advertised
7 May 2026
Reply from Coastal Cottages of Pembrokeshire
Thank you for taking the time to leave your review. We're pleased to hear you enjoyed the property's location.
We're sorry to hear that your arrival was affected by the availability of parking. Unfortunately, parking availability is outside of our control, however we appreciate that this can be frustrating during busy periods.
Thank you again for your feedback, which we have noted, and we hope you otherwise enjoyed your time in Pembrokeshire.
V comfortable very quiet cottage with stunning gardens
V comfortable very quiet cottage with stunnung gardens.
15 December 2025
The bungalow had everything we needed
The bungalow had everything we needed. It’s a beautiful place. The view was fantastic. Great walking. Watching the sailing from the lounge is a dinghy sailors dream.
20 June 2026
Peaceful retreat June 19-26 2026
A beautiful, tranquil setting.
Near sea.
Very well designed & equipped chalet, simple, uncluttered.
We appreciated the books & games
The nesting swallows were a bonus!
19 January 2026
Booking through coastal cottages
Lots of information on the property , the area, the shops etc
The website is easy to use and access.
Different properties from other websites
Clear photographs
5 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.