As always Francesca with Clements is a pleasure to deal with. We have two cars and two motorcycles insured with them. Francesca is professional and very responsive when doing the renewals. The ren... See more
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Clements, a Gallagher Company, is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.
Flexible coverage for all facets of life abroad, including:

Our team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.
How do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of our agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.
Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.
1220 L Street NW, Suite 1200
Washington, DC 20005
P: +1.800.872.0067 or +1.202.872.0060
info@clements.com
The Walbrook Building
25 Walbrook
London, UK EC4N 8AW
P: +44(0) 33 0099 0104
europe@clements.com
Alexandra House
15 Parkgate Street,
Dublin 8,
D08 W866, Ireland
P: International: +353 1 9645098, In Ireland: +1800-44-99-33
ireland@clements.com
Unit 243.01
World Trade Center
6 Bayside Road
Gibraltar, GX11 1AA
P: +00350 54716000
europe@clements.com

Written by the company

1220 L Street NW, Suite 1200, 20005, Washington, DC, United States
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reachable and a clearer explanation to understand. Thanks

Reply from Clements Worldwide, a Gallagher Company
Francesca was very responsive to my request for my first auto insurance policy in Italy after my existing insurer (for a medical policy) failed to respond timely. She was very informed about the nuances of serving an expat such as myself. Therefore, I was able to get a lower risk rating by demonstrating my prior 5 years of safe driving history in the USA when I had zero documented experience in Italy.

Reply from Clements Worldwide, a Gallagher Company

Reply from Clements Worldwide, a Gallagher Company
For the moment I never needed the use of the insurance, but Federica is the best agent working ever.

Reply from Clements Worldwide, a Gallagher Company
Service, good quality, timely, personal service. I almost considered to continue with Clements but while in Europe, it's easier to have a European insurance.

Reply from Clements Worldwide, a Gallagher Company
Excellent customer service and competitive rates. The customer service team is always quick to respond to inquiries. Thanks

Reply from Clements Worldwide, a Gallagher Company
Professional service with competent people ready to answer to your need and to tailor your offer based on the requirement. Extremely fast process, online and effective.

Reply from Clements Worldwide, a Gallagher Company
Federica was more than helpful, renewing my policy quickly and without fuss.

Reply from Clements Worldwide, a Gallagher Company
Federica was responsive, answered our questions and provided us with all the information needed to decide between insurance alternatives.

Reply from Clements Worldwide, a Gallagher Company
Barbera Federica is a very kind, responsive and efficient account manager. She got back to me quickly and provided all the information I needed to purchase my insurance, working under my time constraints to provide a great service. Five star!

Reply from Clements Worldwide, a Gallagher Company
Very prompt and professional. Extremely pleased with the service.

Reply from Clements Worldwide, a Gallagher Company
It was easy enough, but, the web experience on mobile is very dated at best. Most elements do not appear on the page. Even with "Desktop Mode" it was still very difficult to navigate. Also, was a little concerned that policy docs, while listed as available, are not actually downloadable immediately (as compared to say geico/progressive).

Reply from Clements Worldwide, a Gallagher Company
Your rep.Chad Hansen was very responsive, he answered to all of my questions and concerns.

Reply from Clements Worldwide, a Gallagher Company
Have a good purchase experience with the assitance of Federica Barbera, who is very nice, helpful and professional.

Reply from Clements Worldwide, a Gallagher Company
Fast, efficient and extremely friendly service from Federica. The insurance cost was well below the leading Italian online provider and the policy I received was from one of the better Italian Insurance companies so I am very happy.
Well done Gallaghers / Clements and especially Federica, I will definitely be a returning customer. 👍

Reply from Clements Worldwide, a Gallagher Company

Reply from Clements Worldwide, a Gallagher Company

Reply from Clements Worldwide, a Gallagher Company
Federica Barbera has been very helpful in guiding me through organising my car insurance after moving from the UK to Italy. She always responded to questions with transparency and efficiency. Highly reccommend this company, which was also recommended to me.

Reply from Clements Worldwide, a Gallagher Company
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