Clearwater Plumbing & Heating Reviews 

618
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic company to deal with from start to finish and even after water softener installation service was exceptional. Had a problem with water softener (not fault of company, the plumber cut off t... See more

Rated 5 out of 5 stars

If only I could give 10 stars!! Where do I start? CLEARWATER PLUMBING ARE ABSOLUTELY AMAZING & SO RELIABLE! What a lovely duo led by Alan! They are so professional, efficient, fantastic work ethic,... See more

Rated 5 out of 5 stars

Brilliant service from Paul, attended within a week of my call (surprising this time of year!). On time, very friendly guy and checked our system thoroughly. We moved in early December and any amount... See more

Rated 5 out of 5 stars

We wanted to change out several old radiators and upgrade our radiator valves. No issues from quote to completion. Paul called in within a few days of the initial call, gave helpful advice and provide... See more

Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Oil & Natural Gas Company

Written by the company

Thank you for choosing Clearwater Plumbing and Heating, we are family run business that was established in 2004. All our Engineers have a minimum of 20 years experience and are Experts in there field, there is nothing that we haven't done or unable to resolve. We specialise in all types of Plumbing, Heating and Underfloor Heating. We are Worcester Bosch Accredited Installers so are able to give unto 10 years warranty on our boiler installations. Worcester Bosch Boiler Installations with 10 Years Guarantee, visit our Boiler Cost Calculator today to see the cost of a Brand new Worcester Boiler. Clearwater Plumbing & Heating Engineers in Suffolk. We have a team of experienced engineers that install and repair all types of heating systems. We are based in the town of Woodbridge in Suffolk and we coverall suffolk areas. Our pricing is very competitive on all our services. We have installed systems in all sizes of properties in the Suffolk areas, no matter how large or small the job is or what your installation requirements are, we can help. We’ll take care of your home. That’s our promise. No matter how big or small the problem, you can trust us to get your home back to the way it should be and put your peace of mind at the heart of everything we do. Whether it’s fitting a new boiler, finding an electrical fault or fixing a leaky tap, we will get the job done right and done right first time. It’s as simple as that.. With a 24/7 call centre for emergencies and online booking for next day jobs, we’re always on here to help. We are a transparent company with our charges. Our charges are clearly shown here on our website, our friendly and helpful staff will make customers fully aware of our rates at the time they enquire or book a job. We do not charge for: call-out, travelling, parking, Congestion, or have any other hidden charges


Contact info

4.8

Excellent

TrustScore 5 out of 5

618 reviews

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4.8

All reviews

(618)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. And reasonably priced. Cannot fault and will be using again. Our under floor heating is working again. Yay

17 December 2021
Rated 2 out of 5 stars

I was told under no certain terms

I was told under no certain terms, if i didn't get my new boiler from you, you wouldn't come and do my service anymore !!!

I can't seem to reply to my reply from you. You have a short memory, you was rude to the person who was at the time doing work for me, then your reply was, if you buy your boiler from someone else we wont be servicing it. If you dont like my honest comment please dont send me anymore of these trust pilots to complete

20 November 2021
Clearwater Plumbing & Heating logo

Reply from Clearwater Plumbing & Heating

Hi Kathy thanks for your review, I can see we have done a quote for a new boiler but that was in Nov 2020 and haven’t done any work for you since, so I’m not sure why this has been brought up now.
If you choose another company to replace your boiler that’s your choice as the customer.
We haven’t been contacted since your last service Nov 2020
Kind regards
Paul
Clearwater Plumbers
Ok no problems you have been removed from our database

Rated 5 out of 5 stars

Great company

This company are quick, very efficient and we have been using them for several years now as well as other family members.

26 October 2021
Rated 5 out of 5 stars

Gas Fire Disconnection

A very prompt arrival from Paul (Clearwater). He was very quick and tidy at sorting out the work and kept me informed with what he was doing through the stages. I would definitely use his services again.

25 October 2021
Rated 5 out of 5 stars

Very prompt response

Very prompt response, and work carried out in accordance with timetable.

Will ask Clearwater for help again, if necessary, and will certainly recommend.

15 October 2021
Rated 5 out of 5 stars

Positive Experience!

I've been using Clearwater Plumbing & Heating since 2014. I have always had a positive experience with them. I'm very happy with the service that I receive and will continue to call upon them when the need arises.
I've recommended them to my friends and family and they too have had the same experience.

4 October 2021
Rated 5 out of 5 stars

Excellent Service

Booked at very short notice.
Arrived on time and completed the work exactly as agreed.
Faultless service from start to finish.
Thoroughly recommended.

Paul & Sue

28 September 2021
Rated 5 out of 5 stars

To fit new radiator .

To fit new radiator .
Plumbers turned up in time slot we have been given father and son team. Thay got straight on with the work and a job well done. We have used clearway plumbing 5 times now and thay have never let us down always do a great job.

20 September 2021

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