We were suddenly left (entirely at our own fault) without hot water and central heating when our ancient boiler finally gave up the ghost. This company, at their busiest time of the year, came to ou... See more
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As industry experts, we can provide a full range of services and solutions. We ensure that all of our customers receive the very best service every time. Our team are trained to work safely and confidently within any environment, delivering efficient, tidy and certified solutions. Based in Worcestershire, we have been trusted and relied upon customers throughout the area and have developed an excellent reputation for the high quality workmanship and great customer service we consistently deliver.
Contact info
16 Branches Close, DY12 2HD, Worcestershire, United Kingdom
- 0800 6124 109
- enquiries@shelter-adams.co.uk
- shelter-adams.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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100% Recommended.
Cannot fault, 100% Recommended!
Totally professional service, engineers respectful, friendly and efficient. Kept me informed, minimal inconvenience ie- services being turned off kept to a minimum. All areas left clean and tidy.
Would definitely use again and will be having back annually for boiler service.
Great Experience
I’ve recently had a full gas central heating system supplied and installed by Shelter - Adams Ltd and I am delighted I was recommended this business.
The whole process from them coming to take a look and advise what we needed and providing a competitive quote to the lads who came to do the installation was smooth and stress free.
They were all so polite, friendly and professional they kept the mess to a minimum and cleaned up afterwards.
I would highly recommend Shelter-Adams.
Can’t recommend enough
Can’t recommend enough, from first contact to fitting it’s been a great experience. Professional advice and excellent fitting.
The Tradesman was great
The Tradesman was great, friendly, knowledgeable and did a wonderful job
Fitted an oil tank for me in late May…
Fitted an oil tank for me in late May and did a very good job with the fitting, was told they will come back and connect everything up when I have oil in the tank.
Despite many many phone calls and text I finally got them to return on Friday 18/08/2026
Completely unacceptable.
Do not use

Reply from Shelter-Adams ltd
Excellent Service
This is the second time I've used Shelter Adams for a boiler installation, and once again I've been extremely impressed with the service.
From the initial survey through to completion, the communication has been excellent, the quote was quickly provided.
The quality of the workmanship is excellent. Everything was completed neatly and to a very high standard, with the team clearly taking pride in their work. They were clean, tidy and completed the installation quicker than expected without compromising on quality.
Having now used Shelter Adams twice, I'd have no hesitation in recommending them and would definitely use them again.
Extremely professional
Shelter Adam’s have looked after our central heating and plumbing needs for many years and have always been totally professional in everything they do I would recommend them to everyone
Renovation Heros
Rob and his team are A 5*+++ Shelter-Adams are the best in the business. I was struggling big time on a renovation project, ready the throw the towel in after months of being messed around by other trades. Rob had no idea what he was walking into on that day.... and he turned out to be an absolute blessing!! Rob and the team brought professionalism, reliability and fantastic communication. They kept the project moving when I was at the point of wondering whether it ever would again. Huge huge thank you!
Excellent service
Excellent service from initial quote to installation, advised boiler most suited to us, arrived on start date and finished in 3 days clearing all rubbish leaving everything tidy.
Highly recommend
Gem of a company
From the point of quotation and fitment of new boiler, everyone was very helpful, polite and supportive to provide customer focused solution to target budget. Refreshingly, Rob helped to develop the quote with numerous recommendation. Will and Harry were very professional and courteous during installation of boiler, a credit to the company. Would highly recommend Shelter-Adam’s Ltd. Thanks Rob.
I can’t rate these guys highly enough…
I can’t rate these guys highly enough absolutely superb from start to finish.
Excellent job, well done
Reliable Company
A professional company from the quotation right through to the installation.
Can’t recommend Rob and his team for a…
Can’t recommend Rob and his team enough for a professional, efficient and friendly service! The guys really know what they’re doing and completed the job without any issues!
Combi Oil boiler fitted…
We had a new Combi Oil boiler fitted today by Shelter-Adam’s (Bewdley). They gave the best price I could find, turned up on time and did the job brilliantly. No fuss, no mess, and lovely guys who were helpful and very friendly. I give them 11/10 for a job very well done. I highly recommend them👍⭐️⭐️⭐️⭐️⭐️
Great reliable company
We have been using this company for a few years now. They've serviced our boiler and gas fire a few times and recently fitted a new boiler. Really happy with all of their work and the prices are very reasonable. Couldn't ask for better. Their engineers are always friendly too
When we had problems with our old…
When we had problems with our old boiler, Rob sorted us out. A couple of years later we needed a new boiler so I asked Rob to install one. He did the job and sorted out our blocked radiators. Good job, well done.
Rob went above and beyond to fit my…
Rob went above and beyond to fit my mums new gas fire. She is very pleased with it
Help ! No hot water
Good communication prompt service reasonable costs thoroughly recommended
Worcester bosch - combi boiler
We recently had a new Worcester Bosch combi boiler installed and our old system with storage tanks removed.
They did an excellent job in good time and for a reasonable price. They were very friendly and were even able to do some extra work we requested.
New boiler
New boiler.
Difficult job as we had a traditional boiler and wanted a combi.
Moving pipes and cupboards etc. However the job was very neat and the lads were spotless, moving anything carefully and laying covers everywhere.
Excellent communication both before and after work as well.
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