City Lit Reviews 

1,682
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the knowledgeable and enthusiastic teachers who make learning fun and create a truly supportive environment. People love the wide range of subjects available in a wonderful central location, often mentioning how encouraging the staff and fellow students are during classes. Some people were dissatisfied with the digital platforms and technical setup, noting that signing up for classes and accessing course materials could occasionally feel frustrating and complicated. Some reviewers also noted challenges with large class sizes or missing lesson schedules that made planning difficult.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the tutors as highly knowledgeable,... See more

User experience

Clients share positive opinions on user experience, highlighting clear lessons, knowledgeable tutors, and a... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the first-class teaching... See more

Location

Users describe satisfaction with the location, highlighting that the main building in Holborn is easy to get... See more

Service

Customers consistently note ambiguous experiences with service, as people express deep appreciation for great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over several years, I have attended French classes with superb teachers and course content. However, the IT system is not user friendly and I find it impossible to log into Classroom. Some class ro... See more

Rated 5 out of 5 stars

I have been taking various courses at City Lit, in Covent Garden for some years; most recently and for the recent years, Pottery on a Tuesday. The tutors are absolutely first-rate, always on hand to... See more

Company replied

Rated 5 out of 5 stars

I have really enjoyed learning Spanish over the past three years. I do my classes online which is much more convenient than travelling into town at night. Analia Tolone is an exceptionally good teach... See more

Company replied

Rated 5 out of 5 stars

If City Lit did not exist, you would simply have to invent it. A wonderful, accessible place of learning where excellence comes in the teaching, in the enormous range of subjects on offer and in the w... See more

Company replied


Company details

  1. College

Written by the company

City Lit is the country's ultimate destination for evening, weekend and daytime courses, delivered both online and face-to-face. Book now by visiting www.citylit.ac.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,682)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great teaching

Great teaching. Opening minds to new ideas -I so enjoyed my collage short course.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Brilliant and all materials included!!!

I am just about to complete the Drawing 1 course at City Lit with tutor Andrea Voisey, and it has been a really enjoyable experience. The class was not only fun, but everyone engaging with Andrea bringing it all to life and makes it suitable for all.

Andrea created a buzzy and encouraging environment, allowing everyone to build confidence while learning new techniques. Each session was interesting and struck a perfect balance between guidance and creative freedom.

The course fully met my expectations—and exceeded them in terms of enjoyment. I would highly recommend it to anyone looking to explore or develop their drawing skills in a supportive and inspiring setting. All materials included!!!

23 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying drawing with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

The course subject (Modern Italian…

The course subject (Modern Italian Fictions) was very interesting, the student group was high quality and Aamer's teaching style just right.

25 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi John,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying modern Italian fiction with us. We hope to welcome you back soon!

Rated 4 out of 5 stars

Intensive German modules, one and two at city…

I have enjoyed studying German at city lit. The teaching has been excellent but I feel the class of 19 people is too large and does not encourage questions although we were always encouraged to ask.
I find Google classroom extremely frustrating I have it on my phone, but I have found it impossible to login on my computer.

24 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Michael,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying German with us.
We are sorry to hear you have had difficulties with Google Classroom. We have further guidance on our help centre if you still require assistance: https://help.citylit.ac.uk/hc/en-gb/articles/11280801868061-FAQ-Google-Classroom
We hope to welcome you back soon!

Rated 5 out of 5 stars

I have been able to attend classes this…

I have been able to attend classes this and previous years in person, with a focus on contemporary European history, particularly that of Germany. The teacher, Rudolf Muhs, brings huge experience of his subject and encourages class discussion and varied viewpoints. The social element is also important as we learn together.City Lit is highly recommended for those interested in 'lifelong learning!

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Peter,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

The very wonderful CityLit!

The CityLit has changed my life. Since 2011, until the present , I have participated in piano masterclasses, had piano performance opportunities, studied Greek and obtained a qualification in Instrumental and Vocal Teaching, which expanded my work opportunities. The tutors there are experts in their fields , the teaching is first class and it all takes place in a lovely airy building with great facilities and friendly staff.
A gem in the middle of central London.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Vicky,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Great teaching in Spanish Lengua y Cultura

I have attended a number of different Spanish classes at CotyLit, all good, however this last class really exceeded expectations. This was entirely due to the quality of the teaching. Themes ran through recent history, literature reflecting culture and change, then bringing this through to recent events and broader issues currently affecting Spanish society. Each class flowing into the next and reflecting a high level of thought and preparation. Many thanks Arianna Bassetti.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi John,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying Spanish with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Great place to learn and have fun

I have completed several courses in the Art Dept and especially with Tony Hull. The college is great - staff are very helpful and the facilities are good. Others on the course are always interesting and enthusiastic. My tutor in particular is an amzing teacher. Full of good advice and enthisiasm.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Maureen,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying art with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

I can't speak highly enough of City…

I can't speak highly enough of City Lit. I have covered such a wide range of topics and classes and have learnt from and enjoyed everyone.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Richard,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Such a fantastic intro to watercolour…

Such a fantastic intro to watercolour course. Really enjoyed the challenges Adam set, the variety, and the support from Adam and the students. Highly recommend.

25 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Excellent college

Over the last 3 years, I have attended many different courses at CityLit, joined one of the choirs and the current affairs discussion group and they have all been fantastic. They have a very wide range of courses on offer, and the knowledge and standard of teaching excellent. Their use of Google Classroom has also been really useful, and their support staff very helpful. Can't recommend it highly enough!

26 March 2025
Unprompted review
City Lit logo

Reply from City Lit

Hi Sarah,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 3 out of 5 stars

Good level of most courses .

I have undertaken 6 courses in the last year .
Other than an abysmal Latin and Ballroom ‘ teacher ‘ , the 3 ‘ facilitators’ I had for the 5 other courses , which were acting based were a very good standard, including being professional , encouraging and supportive .

However the City Lit environment needs to be improved . It’s overall snobbish. Other than the classes , I found very little social interaction.

It’s lacking diversity , communication and friendliness .

Good level of teaching , facilatating .

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Brian,

Many thanks for taking the time to submit a review. We're disappointed to hear that you have not had an enjoyable experience with us. We always want to ensure a positive and memorable learning experience and we appreciate your feedback.
If you would like to discuss further, please feel free to get in touch with the department. You can find contact details here: https://help.citylit.ac.uk/hc/en-gb/articles/11260048344989-Contact-Us-Academic-Departments

Rated 4 out of 5 stars

Good range of topics to choose from.

I have attended a variety of online courses as I live outside London so attending in person is less appealing. There is an amazing range of topics to choose from and I have enjoyed picking both long and one off courses on subjects I knew little about. The tutors of these courses have all been very knowledgable with good illustrations and I felt the subject matter was put together carefully and presented well.
Like some other reviewers I have found getting into classroom quite a challenge.

23 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Helen,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us.
We are sorry to hear you have had difficulties with Google Classroom. We have further guidance on our help centre if you still require assistance: https://help.citylit.ac.uk/hc/en-gb/articles/11280801868061-FAQ-Google-Classroom
We hope to welcome you back soon!

Rated 5 out of 5 stars

I am really enjoying learning Spanish…

I have really enjoyed learning Spanish over the past three years. I do my classes online which is much more convenient than travelling into town at night. Analia Tolone is an exceptionally good teacher and I have enjoyed Roberto Gallego's classes as well.
I feel that I am making steady progress.

23 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying Spanish with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

City Lit is a great place to study

City Lit is a great place to study. Over the past 9 years I've attended various courses and classes, across a range of subjects, including photography tuition, music history, ancient history and film studies, and they've been uniformly excellent - engaging, knowledgeable and friendly tutors, helpful resources and friendly fellow students. I recommend City Lit highly.

1 February 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying with us. We hope to welcome you back soon!

Rated 4 out of 5 stars

Really high quality courses, some improvements to online classroom management would make it exceptional

In general, I am very impressed with Citylit's online offerings. I recently completed a writing course, which was billed as being at "a gentle pace" which I thought would be good for my anxieties about being in a classroom and sharing writing. Unfortunately, I found it rather intimidating when we were told we would be picked on to contribute. This is overwhelming for me and it had the reverse effect of making me even more introverted, when I hoped to become more confident. Later in the course, the tutor introduced safer ways of contributing such as in smaller breakout groups, and by writing in the chat. I think if these had been the initial method earlier on, I would have grown more confident at speaking in class, but the picked-on 'threat' really derailed me.

I am booked on two more writing courses with Citylit and hope to gain in confidence throughout, probably adding more courses as the year progresses. Citylit has a great ethos and the courses are good quality. There is a lot of good material and ideas to work with. I especially enjoyed writing the villanelle.

I think more student discussion in the asynchronous classroom space would add even more value. Very few students engaged there with shared written work, probably because this is all new to all of us, so I think we need lots of gentle encouragement.

It was a lovely group of people, and the tutor was very clear and organised. I think we could have happily carried on all year!

23 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Danu,

Many thanks for taking the time to submit a review. We're pleased to hear that you enjoyed the group that you worked with in your writing classes. We'll ensure to pass on your feedback about contributing your work in class. We hope to welcome you back soon!

Rated 5 out of 5 stars

Currently wrapping up my second course…

Currently wrapping up my second course in ancient Greek. Both tutors have been wonderful. Learning an ancient language is never 'easy'... but City Lit and the great tutors I've had really make it a wortwhile and rewarding journey.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Gary,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying Ancient Greek with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Improvers Tap

The teaching at City Lit is first class. I’ve been doing tap class for a few years now. Started with beginners. Excellent tap dance teacher. I hear from others who do ballet that their teachers are great too. So if you want to learn to dance in a friendly environment no matter what your age here is a good place to come. I’ve made some lovely friends too through love of tap dance.

13 January 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Sam,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying tap dance with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

Sport massage level 4

Good, clean and pleasant location, skilled tutor with excellent teaching abilities, technique and very supportive. I enjoyed my 10 weeks learning sport massage level 4 with 7 attendees. Planning to attend the level 5 in September.

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying sports massage with us. We hope to welcome you back soon!

Rated 5 out of 5 stars

A lovely class of people with the same…

A lovely class of people with the same aim to learn as complete beginners to play the piano. Our teacher is patient, very very talented and super knowledgeable- it’s been just great to experience being back in the classroom once again

26 March 2026
Unprompted review
City Lit logo

Reply from City Lit

Hi Caroline,

Many thanks for taking the time to submit a review. We're delighted to hear that you have enjoyed studying piano with us. We hope to welcome you back soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look