Cisdem Inc. Reviews 

The fact that I have a lifetime licence should indicate how happy I am with the level of service I receive from Cisdem.
I experienced a problem and reported it to Joey on June 26. He provided a dedicated response until the issue was resolved on July 10.
He must have dreaded getting an email from me, but he would not give up until he provided a solution.
That's what I call service over and above.

Fast and great support.
I changed computer and wanted to switch my lifetime license to the new computer. An email to support and they quickly fixed it and I can now use Cisdem on the new computer.
Thank you so much.

My issue was quickly diagnosed and resolved.

Mac crashed and needed new license, friendly and helpful. Can now use the application again

I needed a transfer of my license to a new computer. I was pleasantly surprised by their quick response.

The company makes great products that work exactly how they are advertised to. They have a fast and efficient customer support team that will not take longer than a day to respond to your email and help with your problem.

Joey was very helpful and prompt in action 👍🏻

Had a great experience working with support when I needed to reinstall using my existing license key. Very fast service!! Thanks!

I had lost my software key and I emailed supportATcisdem.c0m, and they got back to me in a few hours, provided the key, and were very nice about it. Very happy! The product, Cisdem Video Converter is wonderful! I've been using it for months. Great company, products, and support. 😇

Have had a couple of interactions with Cisdem support related to my software and on both occasions had very prompt response followed by a very quick resolution to my problems. Great support. Thank you.

incredibly fast and efficient support.
30 minutes to reply.

Customer service was outstanding. Great product, but the true test of a company is how they handle issues. They had great communication and they were quick to get back with a solution. .

Received a great support with a problem. But not only that the product does what it says.

Quick response and dealt with my issue easily

My problem was addressed relatively quickly but completely. The person was polite and efficient. I enjoy the product.

The app is easy to use and great for reducing the size of .pdf files

Impressive after-sales support.

A human promptly replied, rather than some chatbot. I ran sme quick tests, and they updated the app to correct the problem. Very friendly, very professional.

There aren't many decent PDF converters for Windows. Most don't bother to include the OCR searchable / selectable text when converting documents with text, MS Word, etc., etc. I've tried several. Only Cisdem does it correctly and easily.

Cisdem has been the most accurate and reliable of all the PDF converters that I've tried. I've been using Cisdem's PDF converter for about 2 years now and it's very good. Even complex formatting in Word with text boxes, word wrap, images -- the result is always exactly correct.

I highly recommend Cisdem PDF converter.

To add -- they have one of the best tech support I've seen.