My go-to app for compressing PDF's to make them small enough to email while maximizing the PDF quality. Support service is great. Support responds within one day if any issues arise, such as licensing... See more
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Company details
Written by the company
We are Cisdem, a dynamic group composed of sophisticated software engineers and tech enthusiasts. Our mission is to develop software that is innovative, easy-to-use and budget friendly. Since 2014, we have created multiple innovative and high-efficient software in the fields of Utility Tools, Multimedia Studio, and Document Solutions. Cisdem Apps, known for simple and user-oriented design, have been used by individual and business users in more than 160 countries. We put enormous efforts on R&D and undertake active upgrade & maintenance to make sure our IT solutions fully meet our clients’ needs and always update to date. We do hope that our apps saved your time, money and efforts - be it removing duplicate files, locking apps/websites, managing Mac Contacts, recovering your lost data, downloading and converting videos, DVD burning, editing or converting PDF files, etc. Ultimately, our goal continues to be, providing flexible, cost effective tools that make life easier and workflow smoother.
Contact info
RM 02, 21/F, HIP KWAN COMMERCIAL BUILDING,38 PITT STREET, YAU MA TEI, KL, Hong Kong
- support@cisdem.com
- www.cisdem.com
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Replied to 100% of negative reviews
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Super and Quick service 👍
Super and Quick service 👍
My best recommendations
Solved the problem simply
The CISDEM support team is great!
The CISDEM support team is great to work with. If there is any kind of minor blip in using the product, shoot them an e-mail, describe the issue and they promptly and politely get right back to you and help you resolve the issue. Their product is great! Their customer service after purchase is not matched by any other software company I have ever used. Highly recommended!!!
Great Experience
My problem was solved extremely quickly, and communication was great!
I was very satisfied with the service
I was very satisfied with the service. Everything was handled professionally, quickly, and with great attention to detail. I would definitely recommend it to others
Unusual one this....but very happy
Unusual one this....but very happy. Not happy about an automatic renewal, which I didn't authorise/wasn't made aware of. Emailed support and within half a day they'd politely replied to say that they'd canceled the autorenewal and had refunded my paypal account. I check out my account an lo and behold teh full refund was there. Clearly a very professional organisation who genuinely look after their customers.
Joey is friendly and helpful
Prompt
This was the most hassle-free experience.
Needed to activate my lifetime license after a getting a new iMac... i just has to send a quick note to "support" and they responded soo FAST!
They switched my code to work om my new computer,
Polite. No Fuss.
Thanks Cisdem....(Duplicate Finder: )
I never regreted buying your product, very worth it.
Excellent communication
Excellent communication, Fast service, very knowledgeable about the system and how to solve and work around an issue that only the developer could fix. My hardware was unique.
Fast and prompt response
Top-notch support
Top-notch support: I wrote to them about an issue with my license, which was still tied to my old MacBook that’s now unusable, and within a couple of hours they made it available to me again. Excellent!
Great product and great company
Great product and great company. I emailed them 4 years after purchasing my initial license since it was tied to a different machine, and they fixed it so my license worked on the new machine. No issues, not trying to make you buy the product again ... great experience with this company.
Robust features and excellent support
Fast response times with support and a vast number of options to manage and transform video content. the YouTube functionality is awesome! Thank you!
co operative..loved that
the customer care team is highly supportive and cooperative, which significantly enhances the overall experience. It is essential to recognize that trust in this company is steadily growing, and this positive trend should inspire confidence in their services.trust on this company must increase by everyone
The support team of Cisdem is…
The support team of Cisdem is efficient, responsive, and helpful. I contacted them for an issue and they've resolved it in a short time.
Quick response that solved my issue
Quick response that solved my issue. Could not ask for better service…fantastic
The rapid response made my experience…
The rapid response made my experience great. I received response in less than 10 minutes. Please keep up the good work.
Refund cancelled
Help witch my issue tahat led to cancelletion od the services and refund
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