I have been renting from Cinch for the last 2 years in Newmarket. The staff have been amazing very helpful and professional and always went the extra mile to help me . I had to change units many t... See more
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Company details
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Affordable Self Storage for Households and Businesses
Contact info
184 Shepherds Bush Road, W6 7NL, LONDON, United Kingdom
- 08000 855 722
- hello@cinchstorage.co.uk
- www.cinchstorage.co.uk
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Excellent service
Excellent service; Martin and the team have been so easy to deal with, and the facility is secure, clean and well planned. Wouldn't hesitate to recommend.

Reply from Cinch Self Storage
Kirsten at Exeter Branch is lovely!
Kirsten at the Exeter branch was lovely!
When our client had failed to sort out the storage, she helped me get it sorted as quickly as possible so we could get unloaded and back to our pick up for the next load. Even sorted 24 hour access in case we didn’t make it back before they closed.
This was on one of the hottest days this year and when we got back at 5 to 6 she came round to the unit with cold bottles of water.
Absolute star!
Will be recommending to our clients if they need storage in Exeter and also to the other removal firms we deal with too!
Many thanks Nadeem ( Mr S Removals)

Reply from Cinch Self Storage
Outstanding Service from Truly Wonderful People
Where do I even begin?
The team at Cinch Self Storage have been absolutely incredible. To say they've been helpful is a huge understatement.
Martin, Harry and Lauren – I genuinely can't thank you enough for everything you've done for me over the past months. Nothing has ever been too much trouble. From your kindness and patience to the friendly chats whenever I popped in, you've made what could have been a very stressful experience so much easier.
It's the little things that really stand out too – even something as simple as always offering a bottle of water on a warm day shows the level of care and customer service you provide.
The facility itself is spotless, secure and so easy to access, but it's the people who make this place so special.
I wouldn't hesitate to recommend Cinch Self Storage to anyone. If you're looking for somewhere to store your belongings with a team who genuinely care about their customers, this is the place. Thank you all so much – you've been amazing.

Reply from Cinch Self Storage
Joe at the Letchworth store was…
Joe at the Letchworth store was excellent. He made everything go smoothly and I feel confident in leaving my belongings in his safe hands! Thank you Joe for making a stressful day so much easier. Highly recommend.

Reply from Cinch Self Storage
Excellent service by Rosie
Excellent service by Rosie. Went through everything perfectly and in detail

Reply from Cinch Self Storage
They accommodated my needs
They accommodated my needs. After the loss of my husband had to just move from a house and just dumped all our stuff there. They was flexible with what I was going through. Woking Cinch storage.

Reply from Cinch Self Storage
Brentwood cinch self storage - amazing
My experience has been amazing here.
The staff - mark , John and Maddie have been brilliant - taken all my parcels with no problems at all
Location is so ideal with parking available every single day.
Can’t recommend anymore
This is about Brentwood cinch self storage in Essex 🤝

Reply from Cinch Self Storage
What an excellent facility!
What an excellent facility!! The 2 ladies at the Exeter front desk were very warm, friendly and helped me with my many questions. The building itself was clean and well maintained too, which is always a bonus! Cannot recommend enough!

Reply from Cinch Self Storage
All round pleasantly useful
Helpful staff, clean units and access areas (even a loo, great for ye oldies), handily placed trolleys, trustworthy security, flexible, etc, etc.
Only used for a few months but great option to have for those moments moving between places.

Reply from Cinch Self Storage
John at Brentwood was fantastic and the…
John at Brentwood was fantastic and the onboarding process was extremely easy. Great facility.

Reply from Cinch Self Storage
Early days
Early days, but so far so good.
Significant saving over Big Yellow Storage.

Reply from Cinch Self Storage
Friendly staff at Bicester
Friendly staff at Bicester . Place clean and tidy always a great experience. Five stars

Reply from Cinch Self Storage
Extremely Professional and helpful
I recently have rented a unit here, Jason & Matthew have been extremely Professional, helpful and understanding.
I really cannot recommend them high enough.
Thank you

Reply from Cinch Self Storage

Reply from Cinch Self Storage
I rented a number of units for 18 months
I rented a number of units for around 18 months before moving to a permanent premises.
The staff at the Cinch Woking branch were excellent. They understood the needs of the business and were flexible and reactive to what I needed. This was echoed by the other clients I met during the period I was there. Happy to recommend this branch.

Reply from Cinch Self Storage
Excellent customer service
Jason and Matt were really helpful and friendly and gave us excellent customer service. Having helped us decide on the size of unit required they explained the booking process and the terms and conditions of hire
Jason and Matt were very welcoming and made sure we had everything we needed which ensured the use of the unit went smoothly
We would readily recommend Cinch Self Storage units to our friends

Reply from Cinch Self Storage

Reply from Cinch Self Storage
Excellent Service in Brighton
3 Months ago , I was hunting for a Storage facility on the internet , I first found Big yellow company , then I received an advert about Safe stores of which Cinch Storage is part of. I called them and they gave me a very good discount compared to the one I had. I cancelled by previous quote with the other company and chose Cinch. The location was great , the service was excellent and straightforward. I recommend Cinch storage to all.
Thank you.

Reply from Cinch Self Storage

Reply from Cinch Self Storage
Excellent customer service
I needed some storage urgently when downsizing private rental. I came across Cinch in my local town and contacted them. I was in a particularly difficult financial position and Andrew (primarily) assisted by his colleague Dan have helped me navigate a truly awful time. Andrew helped me secure a manageable discount on the storage and has been quick to assist me with any concerns or queries i had. The customer service skills have been second to none and I'm truly grateful for all the help. The storage unit itself is clean and well managed and easy to access.

Reply from Cinch Self Storage
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