I have been using Cheapoair for almost 10 years and satisfied with their service and pricing. Recent experience with their Rescheduling Department’s agent Mr. Consuelo. We have a return tickets fr... See more
Company replied
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Review summary
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What people talk about most
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During years I have bought tickets with CheapOair, Thank you for helping me in that front. Nevertheless, this time I found some of my flying segments with the airlines web sites. You are still ok... See more
Company replied
You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes
Company replied
the Cheap oair app is very good but the volaris prices to luggage is really expensive
Company replied
Company details
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.2
Great
35K reviews
Asks customers to review
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Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.
Excellent 👌 assistant and very nice and…
Excellent 👌 assistant and very nice and professional response
23 July 2026
Reply from CheapOair.com
We appreciate your feedback and are so happy to hear that our assistant provided you with such a nice and professional response.
Scam artists
Scam artists
They definitely try to squeeze out every cent from you. I purchased travel insurance for my flight and then needed to cancel. They were able to charge me travel insurance, a cancellation fee, a penalty fee from the airline, a change fee, and managed to forfeit any remaining credit from the original cancellation without notifying us this would happen.
Basically were able to rack up hundreds in fees even though we purchased travel insurance.
Ridiculous company.
And when you complain about the fees, they "talk to a manager" and suddenly the $200 fees are half what they said a minute ago.
I don't recommend you use them
23 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
Easy and simple I’m happy
24 July 2026
Reply from CheapOair.com
We're so happy to hear you found it easy and simple! We appreciate your positive feedback.
Would Give it zero if I could
Would Give it zero if I could. Got travel insurance and airline cancelled my flight. Cheap o air still keeps travel insurance charge? And no flight to replace it!! That's pretty much stealing.
24 July 2026
Reply from CheapOair.com
Very sorry to hear this. If you have purchased Travel Protection and the airline cancelled your flight, you must file a claim with the insurance provider as stated on the PDF file sent to your email. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve..
Reply from CheapOair.com
We are so glad to hear you had such a great experience. We truly appreciate your kind words and positive feedback.
The associates were very knowledgeable…
The associates were very knowledgeable and professional!
24 July 2026
Reply from CheapOair.com
We appreciate your feedback and are so happy to hear that our associates were knowledgeable and professional.
Reply from CheapOair.com
We're absolutely thrilled to hear that you had such a positive experience with us! Thank you for sharing your kind words.
Reply from CheapOair.com
We're glad to know our flight schedule reminders are helpful. Thank you for your feedback!
Never Book Through CheapOAir EVER
Never using Cheapoair again. Terrible service. Booked through them and charged me $200 extra for no reason. when I went to cancel and rebook, took a $100 fee from me. Now, they are looking to scam me out of another $20. Wish I had never considered them :(
10 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate a reservation for review. We’re very sorry to hear about your interaction with our support team. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into your concerns and and follow up properly.
Absolutely terrible company with some…
Absolutely terrible company with some of the worst customer service I’ve ever experienced. The agents were unhelpful, dismissive, and seemed completely uninterested in resolving my issue. To make matters even worse, the representative named Seymour hung up on me in the middle of the conversation instead of providing assistance.
If this is how CheapOair treats paying customers, it’s unacceptable. Save yourself the frustration and book directly with the airline or through a company that actually values its customers. I will never use CheapOair again and would not recommend them to anyone.
23 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate a reservation for review. We’re very sorry to hear about your interaction with our support team. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into your concerns and and follow up properly.
They where nice
23 July 2026
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
helpful and patient with changing dates…
helpful and patient with changing dates and layover times.
23 July 2026
Reply from CheapOair.com
We're happy to hear we could assist with your date and layover changes. Your positive feedback is greatly appreciated!
Can’t check in using your website
Despite sending an email saying you can check in for your flight using CheapOair website, you can’t. It’s just a bunch of upselling BS.
Stop asking me to review the website everytime I click on the website.
23 July 2026
Reply from CheapOair.com
Thank you for bringing this to our attention. We regret any frustration you may be experiencing with check-in services. Please contact us so that we may look into your concerns. We value your input and always striving to improve.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Reply from CheapOair.com
We appreciate your wonderful feedback! We are so happy to hear that our pricing was reasonable and met your expectations. Thank you for your time.
Great job on helping us get the best…
Great job on helping us get the best possible flight ✈️
23 July 2026
Reply from CheapOair.com
We are so happy to hear that we were able to help you secure the best possible flight. Thank you for your kind words!
the Cheap oair app is very good but…
the Cheap oair app is very good but the volaris prices to luggage is really expensive
23 July 2026
Reply from CheapOair.com
We appreciate your positive feedback on our app. We understand your concern regarding Volaris' luggage fees. Thank you for taking the time to share your experience. We appreciate it!
Good service
22 July 2026
Reply from CheapOair.com
We're happy to hear that you had a good experience with our service. Thank you for your kind words!
Reply from CheapOair.com
We're happy to hear that you had a great experience with our service. Thank you for your kind words!
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