I have been using Cheapoair for almost 10 years and satisfied with their service and pricing. Recent experience with their Rescheduling Department’s agent Mr. Consuelo. We have a return tickets fr... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
During years I have bought tickets with CheapOair, Thank you for helping me in that front. Nevertheless, this time I found some of my flying segments with the airlines web sites. You are still ok... See more
Company replied
You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes
Company replied
the Cheap oair app is very good but the volaris prices to luggage is really expensive
Company replied
Company details
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.2
Great
35K reviews
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Great booking experience!
Fast, cheap and complete service! I am a fidel customer, and never dissapointed! Thank you!
22 July 2026
Reply from CheapOair.com
We are so glad to hear that you consistently receive fast, cheap, and complete service from us. We truly appreciate your loyalty!
It was easy to do all the process.
21 July 2026
Reply from CheapOair.com
We appreciate your feedback and are so glad to hear that you found the entire process to be easy. Thank you for your review.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Scam fee
Scam fee! I made a booking online and then received a call from a man named Tony who kept trying to talk me into an upgrade I had told him 4 times I did not want to upgrade at all, and he kept talking even after I said I had to go, so I hung up, then I see the charge on my card when I called customer service they transferred me to billing who then hung up on me before doing anything to help me, when I called back again same thing, this is feeling very much like a scam!
21 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. Our billing team can be reached directly at 212-478-0335 or email billing@cheapoair.com for assistance.
Reply from CheapOair.com
We appreciate your feedback and are glad to hear that you had a good experience with our service. Thank you for sharing your positive comments.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
great service
21 July 2026
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
My name is Sharon
My name is Sharon. This is my first time booking flight to go out of town, but customer representative was very very very nice. Customer server was excellent. I really appreciate her patient with me and I would like to say thank you so much to her.
21 July 2026
Reply from CheapOair.com
We are so glad to hear about your positive first-time booking experience! It's wonderful to know that our representative provided excellent service and demonstrated such patience. We truly appreciate you sharing your kind words.
Easy to find flights
20 July 2026
Reply from CheapOair.com
We are pleased to know that you found it easy to locate flights. We appreciate your positive feedback!
Reply from CheapOair.com
We are so pleased to hear that you found our service straightforward and well worth it. Your positive feedback is greatly appreciated!
Customer service was on top of things
18 May 2026
Reply from CheapOair.com
Thank you for your wonderful feedback! We are so pleased to hear that our customer service was on top of things for you.
They are very helpful when booking…
They are very helpful when booking flights and ensure the right thing is done. They also give updates and remove unnecessary guess work especially with the introduction of AI.
20 July 2026
Reply from CheapOair.com
We're so pleased to hear that our team was helpful in booking your flights and ensuring everything was handled correctly. It's wonderful to know that our updates and use of AI made the process smoother for you.
The discounts I received were generous…
The discounts I received were generous which I enjoy having..thank you.
20 July 2026
Reply from CheapOair.com
We're so glad you enjoyed the discounts! We appreciate your positive feedback.
Reply from CheapOair.com
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service to be both easy and quick.
Online Chat is time consuming
Chatting with an online agent is difficulat and takes too much time to resolve an issue
20 July 2026
Reply from CheapOair.com
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations — that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Easy to navigate flight and give me…
Easy to navigate flight and give me from cheapest flight
20 July 2026
Reply from CheapOair.com
We're delighted to hear that you found our flight options easy to navigate and that we were able to provide you with affordable choices. Thank you for your positive feedback!
was transferred too many times to…
was transferred too many times to another department/expert and didn't really get a satisfactory answer at the end
20 July 2026
Reply from CheapOair.com
We’re very sorry to hear about your interaction with our support team. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly. We value your input and are always striving to improve.
Persons
Persons, very useful and help to the best of their ability, very good personality. And very kind
19 July 2026
Reply from CheapOair.com
Thank you for your wonderful feedback. We are delighted to hear that our team provided such helpful and kind service.
This is a scam
This is a scam, the worst. Give you a flight you think is the dates you ask for . Dates different and you can't cancel and credit can only be used by them. Then over charge you for the flight you actually needed....smh.....run....don't do it to yourself....spread the word
18 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. Sounds as though you purchased an 'alternate' date option that is offered on website for a lower fare and these flight option are highlighted in GREEN. We are sorry that you missed it. Changes to the dates can only be made within 24hours. After 24 hours airline fare rules apply. Ticket are non-refundable so therefor the only option to to change the date for the applicable dates of travel (additional difference in airfare will apply) or cancelled the tickets and hold for future credit per airlines rules. We regret your experience was not satisfactory.
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