I have been using Cheapoair for almost 10 years and satisfied with their service and pricing. Recent experience with their Rescheduling Department’s agent Mr. Consuelo. We have a return tickets fr... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I have been using Cheapoair for years and am largely content with their service and pricing. It seems they have made a change this year for round-trip tickets - proposing outbound flights to choos... See more
Company replied
During years I have bought tickets with CheapOair, Thank you for helping me in that front. Nevertheless, this time I found some of my flying segments with the airlines web sites. You are still ok... See more
Company replied
You could have done a little better I use you guys all the time a couple of perks would not hurt like at least us sitting together and don’t forget to send the birding passes
Company replied
Company details
Written by the company
CheapOair is a flight-focused hybrid travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book flights, vacation packages, lodgings, car rentals, and more online or via our mobile apps for iOS and Android, by phone or live chat. Our proprietary technology helps our customers find deals and offers to destinations worldwide on over 500 airlines, 1 million lodgings, and 100s of car rental companies.
Go Ahead, Be Cheap! CheapOair.com
Written by the company
Contact info
137 W. 25th st, 11th floor, 10001, New York, United States
- 1-646-738-4820
- feedback@cheapoair.com
- www.cheapoair.com
4.2
Great
35K reviews
Asks customers to review
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Reply from CheapOair.com
We're so glad you found our deals and ticketing process easy to use. We appreciate your positive feedback!
The app is great and very fast
The app is great and very fast. It offers amazing deals, and I hope my trip goes smoothly without any issues
17 July 2026
Reply from CheapOair.com
We're so glad to hear you find our app fast and that you're enjoying the amazing deals! We hope you have a fantastic and smooth trip.
Over charged
Over charged. Annoying follow up calls and texts to sell more hotels, cars etc. Misleading charges for itinerary.
17 July 2026
Reply from CheapOair.com
Thank you for your feedback. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
Good Deal as always!
17 July 2026
Reply from CheapOair.com
We're so happy to hear you consistently find great value with us! We appreciate your continued support and positive feedback.
Reply from CheapOair.com
We're so pleased to hear that you found our service easy, quick, and at a good price. Your positive feedback is greatly appreciated!
Reply from CheapOair.com
We appreciate your positive feedback. We're glad you found our pricing to be excellent. Thank you!
Reply from CheapOair.com
Thank you for your wonderful feedback! We are so pleased to hear that you found our service helpful and that you appreciated the information and choices available.
Everything sucked
Everything sucked
BOOKING # 93373720
Trouble company I'll remind you, I was going to Romania, and a week before my trip. 2 bombs went off in Romania, where I was going. I decided not to go I called you's up. And you won't give me back a penny. Shame on you. Tomorrow on drugs taken $3000 from senior citizens. Shame on you because we couldn't go..You suck
7 June 2026
Unprompted review
Reply from CheapOair.com
Thank you for your feedback. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Good service
16 July 2026
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Prompt accurate ticketing service and…
Prompt accurate ticketing service and appropriate follow-ups.
16 July 2026
Reply from CheapOair.com
We're so glad to hear that you experienced prompt and accurate ticketing service, along with appropriate follow-ups. Thank you for your kind words!
CheapOair is a scam
CheapOair is a scam. they steal peoples money and mislead folks. They told me i'd get a refund for the price of my original ticket (I cancelled it within 30 minutes of booking it) and after all their nonsense are now only refunding 11$ of a 77$ ticket. I'm fuming. NEVER BUY FROM CHEAPOAIR. I will be telling everyone i know about this scamming site.
15 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at feedback@cheapoair.com to include your booking number so we can look into this and follow up properly.
Reply from CheapOair.com
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
The ticket include checked bag but then…
The ticket include checked bag but then the page is not clear if the bag is oncluded or not. The ticket include seat, but then the page want to charge me for the seat. Not clear.
16 July 2026
Reply from CheapOair.com
Thank you for your feedback. We have reviewed your booking and see that you did not purchase baggage (for a fee) and you need to pre-selected your seat assignments online at the time of booking. Please review you email receipt as you have the option to add baggage and seat assignments from there or you can call us for assistance, 1-646-738-4820 or you can connect with their live online chat link found on the website at ww.cheapoair.com/customersupport. They will be happy to help.
Reply from CheapOair.com
We appreciate you sharing your experience; we are delighted to hear that our service was helpful and that our team was courteous.
I booked a flight for my 12-year-old…
I booked a flight for my 12-year-old daughter to go from Chicago O’Hare to Athens, Greece by way of Frankfurt Germany. Tickets were issued and an unaccompanied child fee was paid. I got to the airport and got my boarding pass for her. And somebody from United said “how old is she“. The boarding pass was subsequently taken away from us and there. I am at the airport with 12-year-old girl packed excited ready to go to Gries just to be told. Sorry kid no kids allowed. She can imagine how I felt after booking my tickets with cheapoair that I couldn’t send my daughter where she deservedly was to go.
I will never use cheapoair and I urge you to do the same because you will have problems you will not foresee. This is a lesson bought.
13 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for this review. Per United Airlines website, United Airlines allows unaccompanied minors (UMNR) on international flights, but they must be strictly nonstop flights on United or United Express. No Connecting Flights: United does not accept unaccompanied minors on international itineraries that require a connection; the flight must be a direct/nonstop route. If this ticket was booked online, it is the customer is responsible to know the airline rules for UMNR of 12yrs old to travel on international flights, which we do not control. We are sorry to hear of your daughters disappointment.
Reply from CheapOair.com
Thank you for your feedback. We have reviewed your reservation and see that you purchase seats 6DCB on the first flight, and selected 7ABC on the second flight, exactly as you selected online upon purchase. If you would like to see if the pre-paid seat assignments can be changed, please contact cheapoair at 1-646-738-4820 or you can connect with their live online chat link found on the website at www.cheapoair.com/customersupport. We will be happy to help.
it was very easy to use/navigate
it was very easy to use/navigate. prices are good and fees are low.
15 July 2026
Reply from CheapOair.com
We're so glad you found our platform easy to use and navigate! We also appreciate your positive comments on our pricing and low fees.
Jazmine was very courteous
Jazmine was very courteous, professional and informative. She accommodated us very patiently aiming to please us.
15 July 2026
Reply from CheapOair.com
We're so happy to hear about your positive experience! We appreciate that our agent was courteous, professional, and informative, and patiently aimed to please. Thank you for your feedback!
They charge different service fees…
They charge different service fees depends on your method of booking. When you book with agent on phone they charge you 6 time more then if you book yourself online. And not even tell you about it, After numbers of calls I got back (finally) just 60% of overcharged service fee and still I paid $80 more then if I book it online. And you can not get rid of them even after. Calls and e mails with tons of silly offers.... Never again
1 July 2026
Unprompted review
Reply from CheapOair.com
Unable to validate reservation for review. For an explanation or review of billing charges, you are welcome to call our billing team at 1-212-478-0335 or email billing@billing@cheapoair.com. They will be happy to help.
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