Charters Estate Agents Reviews 

Isabella Carlisle has been very helpful and friendly on the phone. She has made every effort to help us find the right place for us and the agent who has done viewings with us was also very friendly and helpful. We highly recommend Charters!

We recently rented a house through Charters and had an excellent experience throughout. We mainly corresponded with Lily Mott, Tom Chiswell and Harry Fisher and they were very helpful, informative and friendly in keeping us bang up to date, especially as everything was going through right as we were going on holiday.

Since we got back and moved in, any questions or help we've needed has been dealt with quickly with Harry and he's been very easy to deal with.

Highly recommend all at Charters

We couldn’t be happier with the help we received from Lily at Charters. After having such a difficult experience with other agencies, Lily was incredibly kind, professional and genuinely helpful. She managed to find us the perfect property when we were starting to lose hope! She was always lovely and quick to help, even by email when I couldn’t answer the phone. We’re so grateful for her help and would absolutely recommend her and Charters! ❤️

All of the staff have been lovely and really helpful - was a super efficient and pleasant experience finding a flat with this agency!

I have been very impressed by the way that Emma has kept in touch, contacting me every couple of weeks for an update on my current situation with my sale and purchase.

I had such a lovely experience with Mazie today. She was so friendly, welcoming and helpful throughout, and made the whole process feel really easy and relaxed. She was brilliant and a real credit to the team. Thank you so much!

Our experience purchasing our first home was made so much more enjoyable with the help of Jane Tomlinson.

Her weekly communication was a refreshing change from what we had experienced previously. The constant updates, ongoing communication and regular check-ins made us feel looked after and kept us in the loop throughout the entire process.

Purchasing a home is no small task, and Jane is the sole reason the process felt that much easier.

Danielle was extremely efficient and produced the brochure and web page beautifully. She was very responsive to suggestions and acted rapidly. It's been a pleasure to work with her

I had a really positive experience with Harry West at the Charters Chandlers Ford branch. Harry was friendly, professional and extremely helpful throughout, taking the time to understand what I needed and making the whole process straightforward and stress-free.

His communication was excellent, and I really appreciated his knowledge, patience and attention to detail. It’s clear that Harry genuinely cares about providing a great service to his customers.

I would highly recommend Harry and the team at Charters Chandlers Ford to anyone looking for a professional, friendly and reliable service. Excellent experience from start to finish!

We’ve been renting through Charters now for three years, and our property manager Mollie-Mae West, is just incredible at what she does, she’s so friendly and kind and is always great with communicating with us. Any of our maintenance issues have always been dealt with so professionally and promptly and we’ve always been kept in the loop thanks to Mollie-Mae. We would definitely choose this company to rent through again in a heartbeat! Thankyou for always going so above and beyond! ☺️

Very professional service, respectful and polite at all times - not pushy at all! Kerry kept me informed of the situation so I was able to make decisions with full knowledge and proceed in a timely fashion. Thank you!

As a first time buyer, you always think that it is going to be hard and stressful to look for a house, but with the help of Jorgia, this house hunting process has been exciting! She was so helpful, and she would really listen to us, take down notes, on to what we are looking for a house. Anything that we ask about a property, she’s got it in her notes, and if not, she’s keen to find it and gets back to us with the info.
She’ll make you feel at ease during the house viewing and lets you take your time, which we really appreciate from her.
Charters Estate and Letting Chandlers Ford has been so helpful and we are happy to purchase our first house from them!

Smooth process and friendly staff. Big thanks to Lucy for all the help!

Estate agent Sales was great and accomdating for short notice visit. Sales proceeder Gary was exceptional. He has communicated throughout and chased relevant parties when needed. As buyers I would highly recommend, will definitely use for sale next time.

Working with Charters Estate Agents in Alresford has been a positive experience. Initially, we contacted them for a property in Twyford but Brandon cleverly sent us an email out of the blue suggesting that we check out the Alresford area. He was right, we hadn't thought about the area and ended up buying our dream home there.

We loved working with Brandon, he is the kindest estate agent and he is always happy to spend time on clients, even those with niche interests to explore. Brandon went out of his way to accommodate our requirements and helped us (me especially) feel supported throughout the process. He was there during all steps of the sale, always patiently listening and genuinely trying to help. We would recommend him to anyone wanting to buy a house with Charters in the Alresford area.

Bessie very helpful on phone, and prompt action. Thank you

Excellent communication
Always somebody there in the office
Very efficient

I want to give a 'shoutout' to Jay in Gosport to thank him for his extremely efficient customer service.
He phoned and left a message, and swiftly followed up with an email which I appreciated. Once we connected, he offered a solution which solved the problem and the following day, all was sorted.
Thank you Jay for your efficiency, prompt service and professionalism.

Natalia replied to our enquiries within minutes and promptly provided us with all the necessary information to prepare our property for rental. She organised a view within less than a week from our first enquiry. We are looking forward to do business with Natalia@ Charters. Thank you”.

Ned and the team in the Gosport branch were fabulous. Ned in particular always kept me updated and was very reassuring when things got a bit twitchy. A shout out to the lovely Maya as well. Thank you