Really impressed with the service. Would highly recommend. Communication was prompt. Our key person, Katie, was impeccable. Professional, knowledgeable, clear communication and diligent in her work. T... See more
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Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London
12 High Street Dartford, DA1 1BY, Kent, United Kingdom
Replied to 38% of negative reviews
Typically replies within 48 hours
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We had Abby for our sale of and purchase of our properties and were thoroughly pleased with the service she provided. She was very responsive and available at all times to answer our questions. She chased multiple times when there were delays with other parties and took the stress off of us! We would use these solicitors again and will be recommending to our friends and family.
To say this was a stressful move is mild! 8 months! CTW have been amazing every step of the way & I can’t thank you enough.
Rosie, thank you just doesn’t seem enough, you were kind, professional & compassionate at every point.
Very fast, knowledgeable and responsive. I am using their services again already. Thank you
We had a great experience with Zara Wilkins.
She provided clear communication. Our answers were always quickly answered.
We highly recommended her.
Absolutely brilliant service and we have recommended Cook Taylor Woodhouse to friends and family as a result. Laura Convey handled both the sale of our previous home and the purchase of our new property. Laura is a brilliant conveyancer! She is incredibly efficient, responded to any queries very quickly, provided really helpful advice and guidance throughout and is extremely approachable. Ours was a slightly more complicated process and we had to exchange contracts and complete on the same day. Laura kept us regularly updated throughout the day which certainly helped to keep our stress levels in order, particularly when our buyers funds hadn’t materialised until mid afternoon! In made such a difference knowing that we had a truly professional and competent person acting on our behalf. We cannot recommend this firm enough and Laura in particular.
Hannah was excellent throughout. The sale was frustrated by the other party's solicitor but Hannah ensured that despite this the sale and purchases continued to progress.
Recommended.
I would highly recommend Cook Taylor Woodhouse and their team. Abby Smith, our solicitor, was extremely professional, efficient and helpful. Abby made sure that everything ran smoothly especially as I had the difficult task of selling my Mum’s property acting as her power of attorney. Thank you again Abby.

Reply from Cook Taylor Woodhouse Solicitors LTD
My wife and I bought a retirement flat and although it should have gone through fairly rapidly it was in fact a bit slower than expected - this was a stressful situation and gave me in particular a lot of stress (with other non-related problems added on top) so Lisa White had to deal with me and the problems caused in the process. Considering this she was very patient and kind. She explained everything that was happening and why there was delays and I know she accepted a few things we suggested that might speed it along too. When I finally spoke to Lisa on the phone she was lovely and nice to talk to - so do not get fooled by solicitors 'businesslike e-mails' they have to send.
I cannot thank her enough and her patience and tolerance is a credit to Cook Taylor Woodhouse and her profession in general.
For the record I'm normally very patient and even if I say so myself a pleasant enough chap!
Kim morris has represented me twice when selling and once on a purchase, all transactions have had their own complications or frustrations. I have total trust and faith in Kim, tied with the fact she will always keep me updated, the process was made a lot less stressful. I can’t recommend Kim enough!

Reply from Cook Taylor Woodhouse Solicitors LTD
The best service you will get! Kept us informed throughout the whole process, the best conveyancer we have used to date. Highly recommend and will be using them again.

Reply from Cook Taylor Woodhouse Solicitors LTD

Reply from Cook Taylor Woodhouse Solicitors LTD
Working with someone who actually cares and understands urgency

Reply from Cook Taylor Woodhouse Solicitors LTD
Chloe Waller dealt with the sale of my mother’s house. Chloe was very friendly and approachable, her efficiency made things very easy for me. She explained every step of the way and followed it up with an email (there are so many documents to complete) if needed.
Exchange and completion came very quickly and Chloe made sure it happened.
If I need the services of a solicitor again I will get in touch.
Thank you Chloe.

Reply from Cook Taylor Woodhouse Solicitors LTD
Had a lovely experience with Dhruvit from Cook Taylor Woodhouse Solicitors. Very professional, proactive and ensured everything progressed smoothly and efficiently. Great communication throughout. Thank you to Dhruvit again for all your help, highly recommend.

Reply from Cook Taylor Woodhouse Solicitors LTD
I have been dealing with Hannah for almost a year now trying to get a complicated purchase over the line. Hannah has been diligent and professional in all her undertakings and has been supportive and responsive when we needed her the most. All in all I would highly recommend CTW solicitors and especially speak highly of Hannah and thank her personally for supporting us through to completion on this purchase.

Reply from Cook Taylor Woodhouse Solicitors LTD
We were in the process of instructing this firm and they took instruction from another party, then blamed us
I do not recomend you engage with this firm. They cost us a sale.
I cannot fault the help and support from Amanique Ghag, from the beginning of the sale through to completion. It was Amanique who proactively spotted when documentation may need for details, actively enabling completion sooner than expected! She handled both my sale and ongoing purchase without fault. Thank you Amanique, Beth Robinson, and the wider CTW team.

Reply from Cook Taylor Woodhouse Solicitors LTD
Kirsty McMahon was very helpful with our house purchase.
It all went through smoothly from start to finish

Reply from Cook Taylor Woodhouse Solicitors LTD
Fully deserved.
Andrew and Harvey at Cook Taylor Woodhouse supported us through both the purchase of our new home and the sale of our previous property. Managing one transaction well is one thing, but handling both sides concurrently, under time pressure, and delivering a clean outcome is something else entirely.
What stood out immediately was their work ethic and consistency. Andrew is sending emails from as early as 5am, and at no point throughout the entire process was a message ignored or a call left unanswered. Every email was acknowledged, every point was managed, and every callback was honoured. That level of responsiveness is rare and made a significant difference in keeping momentum.
Both Andrew and Harvey demonstrated complete control of the process from start to finish. There were multiple moving parts including tight deadlines, buyer delays, lender coordination, and complex timing between sale and purchase. Despite this, they remained calm, structured, and always one step ahead.
Communication was clear, direct, and purposeful. They did not create noise or confusion. They provided solutions, kept all parties aligned, and ensured nothing drifted. Even when challenges arose, they handled them with precision and kept everything moving forward.
A key moment was navigating the mortgage redemption and early repayment charge position under time pressure, which required coordination with the lender. This was handled seamlessly and contributed to achieving a clean financial outcome. Great Job by Harvey.
In a process where it is easy for things to stall or become stressful, they brought clarity, control, and reliability throughout.
If you are looking for solicitors who are responsive, highly competent, and genuinely take ownership of the outcome, I would strongly recommend Andrew and Harvey.
An excellent experience across both purchase and sale.

Reply from Cook Taylor Woodhouse Solicitors LTD
Transparent pricing, very prompt and Amanique was very thorough. Would recommend.
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