None of the company phone numbers work. They don't respond to emails, and I have sent MULTIPLE emails trying to redirect my shipment to the correct address. I receive no response at all.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well, so far, so good, CDU has a great selection, as I'm looking for older titles it does come as a shock I've been able to find so many. I'll have an update when they come in, but I'm looking forward... See more
CD Universe is simply great! I have been ordering music CD's and movie DVD's for over eight years. When all other sources failed, CD Universe came through. The music and movie selection is outstanding... See more
Hi ! Cd Universe has always been a reliable music purchasing choice. They have a very large music catalog to find what you are looking for, and can most always ship very quickly. Problems don't of... See more
Company details
Information provided by various external sources
Shop online at CD Universe for music CDs, movies, CBD Supplements, and more. The CD Universe store has excellent service and low prices.
Contact info
CD Universe 101 North Plains Ind Rd, 06492, Wallingford, United States
- 203-294-1648
- customerservice@cduniverse.com
- www.cduniverse.com
4.0
Great
391 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
None of the company phone numbers work
None of the company phone numbers work. They don't respond to emails, and I have sent MULTIPLE emails trying to redirect my shipment to the correct address. I receive no response at all.
6 November 2025
Unprompted review
All my items were timely delivered and…
All my items were timely delivered and my experience was good with easy buying process.
25 July 2024
Unprompted review
We are going to Miss You
It is always a pleasure. I only wish your door were not closing. So many customers are going to be lost without this outlet. All the couples and more experiencing pleasure through toys, machines, gels, lubes, videos and so much more. We are going to miss you here too!
27 May 2024
Unprompted review
WAS SUPPOSE TO GET 25 % OFF FOR IN…HOUSE ITEM'S THAT WERE LISTED !!!
WAS SUPPOSE TO GET 25 % OFF FOR IN HOUSE ITEM'S USING PAYPAL WHICH I DID !!! I DID NOT GET THE 25 % OFF ON MY ORDER !!! MR. CRAIG ! 215-464-3738
9 May 2024
Unprompted review
I find the prices reasonable…
I find the prices reasonable considering the excellent quality and condition of the items I have purchased. I don't have a single music preference. I listen to and collect music CDs of different types of music except classics or opera because I don't know anything about them. Nowadays I am into Flamenco and will be looking for CDs featuring this type of music. What do you have?
29 April 2024
Unprompted review
I received a $5.00 credit from you but…
I received a $5.00 credit from you but tried too use it but it didn’t work. Do me a favor don’t screw with me. I am a good customer
19 April 2024
Unprompted review
Longtime purchaser
Longtime customer never not once given any promo savings on purchases via email =-(
4 April 2024
Unprompted review
Your dvd collection is unsurpassed!!
Your dvd collection is unsurpassed.Believe me I looked around;both in variety and the sheer amount available.Yes ,I mentioned before my concern with the money exchange and shipping time but in the end it's still worth it.By the way ,your customer service is a 5-star rating.
27 March 2024
Unprompted review
20% discount???
A 20% discount was offered and I accepted, but it was not applied when I checked out.
25 March 2024
Unprompted review
Affordability
This company has affordable prices and variety of range of DVDs that each person may get what ever they prefer from.
22 March 2024
Unprompted review
good service in general
14 March 2024
Unprompted review
I placed an order and my card that I…
I placed an order and my card that I use is in good pertaining to that I'm able to complete the order I placed, so please place my order and if my bank has any issue please tell them to call me to verify that I made the order and I will. Thanks for all your help, your AWESOME!!!!
4 March 2024
Unprompted review
Found exactly what I was looking for
Found exactly what I was looking for. Thanks!!
19 February 2024
Unprompted review
Easy and fast purchase looking forward…
Easy and fast purchase looking forward to this dvd
I am thinking I may become a regular customer…. Let’s see by my next review x
Michael
17 February 2024
Unprompted review
The service if precise and and easy to…
The service if precise and and easy to use.
5 February 2024
Unprompted review
Availability of items and promptness of…
Availability of items and promptness of ordering and delivery.
19 January 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.