I had a very good experience with Cartridge People. I ordered Canon ink cartridges for my photo printer and I’m very happy with the service. The price was very reasonable, the order was dispatche... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service from Wiktoria. The couriers were at fault and left me an empty parcel. Got no where with the courier company. Emailed Cartridge people. Received an almost instant reply with new... See more
Company replied
I recently purchased some printer cartriges for 2 printers that came my way via friends. The price and turn around was superb. I had problems with one printer ( that was down to me not doing enough... See more
Company replied
This was my first order for the purchase of a laser printer and toner cartridge. I was provided with excellent help and advice regarding my purchase from the staff members. Also, extremely pleased wit... See more
Company replied
Company details
- Toner Cartridge Supplier
- Business to Business Service
- Office Supplies Store
- Office Equipment Supplier
- Printer and Scanner Store
Written by the company
Printer Cartridges from the UK's leading online retailer of Printer Cartridges - Cartridge People, Range including Toner Cartridges, Ink Cartridges, Printer Cartridges and Printer Supplies. We offer printer cartridges from top brands such as Brother, Canon, Epson and HP. Printer Cartridges can be very expensive so with Cartridge People you can be rest assured we will offer you very competitive prices all year round. All Printer Cartridges are available online, today from www.cartridgepeople.com.
Contact info
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Helpful and delightful, information was spot on.
The young lady I spoke to was extremely helpful when I told her of my problem, she immediately came up with a possible solution which I tried and guess what it worked. I would not have any hesitation to call again if I had a proble with my printer. Thank you.
27 August 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to leave a review. We're delighted to hear that our team member was able to help resolve your printer issue so quickly and that the suggested solution worked first time. It's always our goal to provide helpful, effective support, and we're pleased we could get you back up and running. Thank you for your kind words, and we look forward to assisting you again should you ever need us.
The Cartridge People
'Cartridge Not Recognised'
I informed Cartridge People that some of the cartridges that I received were 'Not Recognised' by my printer.
Melanie replied promptly with a possible fix for this and when that didn't work arranged an immediate credit on my account.
Great service - as always!
2 September 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to share your feedback following your experience with your cartridge issue. We're delighted to hear that Melanie was able to respond promptly, provide troubleshooting advice, and quickly arrange a credit when the cartridges could not be recognised by your printer. It's especially rewarding to hear that you received the great service you've come to expect from us. We truly appreciate your continued loyalty and look forward to helping you again in the future.
Regards
The Cartridge People
quick technical assistance response
gave quick technical assistance when having an issue with loading a new cartridge turned out you needed to remove from a casing, saved a lot of hassle potentially wasting time n money returning what were perfectly good cartridges
3 September 2026
Unprompted review
Reply from Cartridge People
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
As expected Evri failed to deliver my…
As expected Evri failed to deliver my order. Emailed Cartridge people and Simon in Customer Service sorted it ASAP. I normally buy genuine HP cartridges but was persuaded to buy Cartridge People's own make. I've tried a couple of A1 prints and they're looking good. One hell of a price difference as well. If they carry on to deliver until empty I'll be buying more. Thank you.
3 September 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to share your experience.
I'm sorry that we let you down with your delivery, but I'm delighted to hear that Simon was able to step in and get everything sorted quickly for you.
It's also fantastic to hear that you've been pleased with our own-brand cartridges and that your A1 prints are looking great. We work hard to provide a quality alternative to the original brands, so it's wonderful to know you're already seeing the benefits, especially with the cost savings.
Thank you for your support, and we look forward to helping you again in the future.
Team Cartridge People
Very Professional
Very easy company to deal with, comms and delivery are excellent. Will use again!
2 September 2026
Unprompted review
Reply from Cartridge People
Thank you for your kind feedback.
We're delighted to hear that you found us easy to deal with and that our communication and delivery met your expectations.
Providing a smooth and hassle-free experience for our customers is what we strive for, so it's wonderful to know we got it right for you.
Thank you for choosing Cartridge People. We look forward to serving you again in the future!
Failed Delivery Dealt With Promptly
When my order failed to be delivered by Evri, Caroline from customer services promptly dealt with arranging a further delivery using another courier. Excellent service - thank you
28 August 2026
Unprompted review
Reply from Cartridge People
Thank you for your kind feedback.
We're sorry that your delivery wasn't successful on the first attempt, but we're so pleased Caroline was able to resolve things quickly and arrange a redelivery with another courier. I'll be sure to pass your comments on to her, as she'll be delighted to hear them.
Thanks again for your patience and support.
Hannah was fantastic
Hannah was fantastic - extremely helpful and knowledgeable - very reassuring regards solving my issue.
SOme of the best after sales service i have ever had.
Awesome and many, many thanks.
27 August 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to leave such a wonderful review about Hannah.
We're delighted to hear that Hannah was able to provide such helpful, knowledgeable, and reassuring support while resolving your issue. I'll be sure to pass on your kind comments to her, as she'll be thrilled to hear them.
Thank you for your feedback and for choosing Cartridge People. We're pleased to hear you've received some of the best after-sales service you've experienced.
Kind regards,
Cartridge People
Great service
I’ve used Cartridge People several times now and have always been very happy with both their service and their prices. On the one occasion when something went wrong with a delivery, they were incredibly helpful and accommodating, responded very quickly and dealt with the problem in such a friendly and personal way. It’s when something goes wrong that you really find out how good a company’s customer service is, and I was very impressed. I’d happily recommend Cartridge People and their products to anyone.
28 August 2026
Unprompted review
Reply from Cartridge People
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that you've consistently been happy with both our products and service. While we always strive to ensure every order arrives without issue, we're particularly pleased that on the occasion something did go wrong, our team was able to resolve it quickly and provide the friendly, personal support you deserve.
We truly believe that great customer service is measured by how problems are handled, so it's incredibly rewarding to receive such positive feedback. Thank you for your continued trust in Cartridge People and for recommending us to others.
We look forward to serving you again in the future.
Kind regards,
Cartridge People
Fantastic customer service
Fantastic customer service. Prompt, efficient and friendly. Competitive prices. Phil has been particularly helpful and I will continue to use Cartridge
People over other providers as a result.
1 September 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to write a review for us. It's lovely to hear that you're happy with our products and service.
We're especially pleased to read your comments about our customer service: "Fantastic customer service. Prompt, efficient and friendly. Competitive prices. Phil has been particularly helpful and I will continue to use Cartridge People over other providers as a result."
Feedback like this means a great deal to us, and we'll be sure to pass your kind words on to Phil. He'll be delighted to hear how much his help was appreciated.
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
Kind regards,
The Cartridge People Team
Wiktoria was excellent in dealing with…
Wiktoria was excellent in dealing with my problem. I ordered the wrong cartridge and Wiktoria advised of the correct unit which I reordered, many thanks.
1 September 2026
Unprompted review
Reply from Cartridge People
Thank you for sharing your experience with us. It's lovely to hear that Wiktoria assisted you and made your journey that little bit easier.
We're delighted to hear that Wiktoria was excellent in dealing with your problem. We understand how frustrating it can be to order the wrong cartridge, and we're pleased that she was able to identify the correct product and help get everything sorted for you.
We'll be sure to pass your kind feedback on to Wiktoria, who will be thrilled to hear that her assistance made a positive difference.
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
Kind regards,
The Cartridge People Team
Have used this company for a few years…
Have used this company for a few years now and never had a problem until today. I used their chat line and the problem was resolved immediatly.
Great service
1 September 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to write a review for us, and thank you for your continued loyalty.
We're sorry to hear that you experienced a problem on this occasion, but we're delighted to know that our live chat team was able to resolve the issue immediately. We always strive to provide prompt and effective support, so it's great to hear that this was reflected in your experience.
Thank you for choosing Cartridge People. If you need anything in the future, please don't hesitate to get in touch.
Kind regards,
The Cartridge People Team
My first order
This was my first order for the purchase of a laser printer and toner cartridge. I was provided with excellent help and advice regarding my purchase from the staff members. Also, extremely pleased with the order processing and delivery support from Lindsay and Wiki. Overall the great service provided was second to none. I cannot thank them all enough. I will certainly be going back to them. Kind Regards: John from Portsmouth.
1 September 2026
Unprompted review
Reply from Cartridge People
Thank you for choosing us on this occasion and for taking the time to share your experience.
We're delighted to hear that your first order with Cartridge People was such a positive one. It's wonderful to know that our team was able to provide excellent help and advice when purchasing your laser printer and toner cartridge.
We're especially pleased to hear your kind comments about Lindsay and Wiktoria. They'll be thrilled to know that their support with your order and delivery helped make the process smooth and hassle-free.
Thank you for your lovely feedback. We're delighted that you found our service second to none, and we truly appreciate your recommendation. We look forward to assisting you again in the future.
Kind regards,
The Cartridge People Team
Reply from Cartridge People
Thank you for your review.
Kind Regards,
Sarah
An excellent customer service experience.
I ordered a pack of three cartridges. Two were fine but one was either faulty or incompatible with my printer. I contacted the company and a replacement was despatched without any quibble or delay. I particularly commend Wiktoria on her swift, courteous and efficient handling of my email.
Although I've used Canon's own cartridges until this latest order, I'll have no hesitation in ordering their own product from Cartridge People again in view of the prompt and efficient performance of their guarantee.
31 August 2026
Unprompted review
Reply from Cartridge People
Thank you for your review for Wiktoria. I ave fed this back to her.
Kind Regards,
Sarah
Excellent service from all staff
Excellent service from all staff. Gemma was especially helpful and dispatched my replacement cartridge promptly.
28 August 2026
Unprompted review
Reply from Cartridge People
Thank you for taking the time to leave this review. I have passed your review to Gemma.
Kind Regards,
Sarah
Great customer service help
I spoke to two assistants. The first, Hannah, was very helpful suggesting potential solutions to my problem. She advised me to call back whether the final solution worked or not. I called back and spoke to Sam. As promised, Sam arranged for a replacement cartridge for the faulty one. Both were friendly and helpful, excellent service, thank you.
27 August 2026
Unprompted review
Reply from Cartridge People
Thank you for your review for Hannah and Sam, I have passed this review to them.
Kind Regards,
Sarah
Expected my cartridges in 2 days
Expected my cartridges in 2 days. Phoned me with some special offer 24 hours after placing order when they could have been shipping my cartridges. Didn't give my permission for sales calls on my phone number. Just ship my order ASAP. Not happy
28 August 2026
Unprompted review
Reply from Cartridge People
Good afternoon, I have requested more information regarding your order so I can make sure you won't be contacted going further.
I am sorry for any inconvenience caused.
Kind Regards,
Sarah
TOP CLASS
i have to say this company has never let me down the products are 10/10 postage very quick and the customer service is second to none. had a little issue last week and George was straight on it very helpfull and it was resolved very quick.
been with them around 3 years and would not go anywhere else
Keith
25 August 2026
Unprompted review
Reply from Cartridge People
Thank you for your review. I have passed this to George.
Kind Regards,
Sarah
Excellent prices and customer service
The pricing was very competitive, and delivery was fast. Unfortunately, the first shipment went missing, but it appears to have been an issue with the carrier rather than Cartridge People. Vicky responded incredibly quickly and promptly arranged a replacement, which arrived the very next day in perfect condition.
Fantastic customer service from start to finish. I’ll definitely be back for all my printing needs!
27 August 2026
Unprompted review
Reply from Cartridge People
Thank you so much for your lovely review. I have passed this to Vicky.
Kind Regards,
Sarah
Excellent service and products helpful…
Excellent service and products helpful staff aswell
25 August 2026
Unprompted review
Reply from Cartridge People
Thank you so much for your review. We're delighted to hear that you were pleased with both our products and the service you received. Our team always strives to go the extra mile to help our customers, so it's wonderful to know that this was reflected in your experience. We really appreciate your feedback and hope to assist you again soon.
Kindest Regards
The Cartridge People Team
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