I spent a lot of time reviewing options for car hire within multiple sites, all offering various deals, but none could match what Canadian Affair could do. They even included the very important 'suppl... See more
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Booked a trip this autumn. Really looking forward to the holiday in September. Initially I spoke and emailed Kasey and then completed the booking with Mark. Both were professional yet... See more
Company replied
Just booked a Pacific to the Rockies trip for September 2026. Daniel at Canadian Affair couldn’t have been more helpful. He patiently answered my many questions and has tailored a perfect holiday for... See more
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Your booking agent Joanne Buckley was a fountain of knowledge when it came to organising our holiday to Nova Scotia. Nothing was too much trouble and Joanne was able to offer us alternative solutions... See more
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Company details
Written by the company
Our fantastic new office space in London Paddington is bright, modern and ready to welcome you. Settle down in our comfortable seats as a Canada Travel Expert talks you through all the fine details of your big trip. Between your passionate travel consultant and an interactive TV screen, there will be plenty of inspiration.
Welcome to Canada
Written by the company
- Talk to us today
- Canada is epic and rich in adventures. A destination of discovery that has something for everyone. As the UK’s award-winning Tour Operator that specialises in travel to Canada, we are dedicated to creating exceptional, once in a lifetime experiences. Whether you opt for one of our tried and tested iconic itineraries or a tailor-made trip to suit your exact needs, you are sure to return with memories that will last a lifetime. Speak to our Canada Travel Experts to help you book your dream holiday: 0207 616 9167
- The Canada Travel Experts
- We’ve spent more than 25 years exploring Canada, seeking out the things we think you’ll love. Every visit ensures we keep our finger on the pulse to maintain our intimate knowledge of the country, from its cities and wildernesses to the best places to eat. When you book with us, you book with the experts.
- World-class partners
- You’ll be able to choose holidays from our world-class partners like Holland America Line cruises, Rocky Mountaineer train tours, Fairmont hotels and Avis car hire. We handpick the companies we work with to make sure you have a quality and reliable experience.
- Tailor-made experiences
- Visit our website and you’ll find carefully curated tours with flights, vehicle hire, hotels and our favourite locations included in the package. But the best part? All our tours can be tailor-made. Just call us to explore your options and talk through the sights you’d love to see. We’ll make sure you don’t miss a thing.
- Award-winning holidays
- Thanks to the votes of our happy customers, we’ve received gongs at the British Travel Awards for the last four years in a row, including the Gold Award for Best Holiday Company to Canada (Large) and the Silver Award for Best Rail Holiday Company (Large).
- Price Match Guarantee
- Canada has been our business since 1995. Our strong and enduring relationships with suppliers mean we can promise you unbeatable prices. In the rare eventuality you find the same Canadian holiday elsewhere for cheaper, we'll match it. That way you're guaranteed the best price on all our holidays, every time.
- UK-based travel consultants
- Our advisors are our greatest asset. Call them yourself and you’ll soon find that their passion and enthusiasm for Canada is infectious. Whether you’re planning a special anniversary, a family getaway or the retirement trip of a lifetime, our advisors will bring your holiday dreams to life.
Contact info
1st floor, 10 Eastbourne Terrace, W2 6LG, London, United Kingdom
- 0207 616 9167
- mail@canadianaffair.com
- www.canadianaffair.com
4.5
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent!
Hannah Littlewood dealt with our holiday giving us a variety of quotes, options and excellent advice.
31 December 2025
Reply from Canadian Affair
Good morning,
Thank you so much for your kind feedback and taking time out of your day to leave such a kind review for our travel expert Hannah.
I hope you have a wonderful day and had an enjoyable Christmas and new year in 2026.
Kind Regards
Allan
Customer Service
Great helpful agent in Rachael.
30 December 2025
Reply from Canadian Affair
Good morning,
Thank you so much for your kind feedback.
Thank you for reaching out and leaving a kind review for our travel expert Rachel we will pass this lovely feedback on.
I hope you have a fantastic day and had an enjoyable Christmas and new year in 2026.
Kind Regards
Allan
Customer Service
The beginning of my planned holiday
So far the level of service and advise given has been very good, the proof of the pudding will be the service I receive before actually going on holiday and what happens when I'm on holiday with everything I have booked, then you will get a more thorough review off me
16 December 2025
Reply from Canadian Affair
Good morning,
Thank you for kind review.
We are pleased to read you got great advice & assistance when calling to arrange your holiday.
This is the level of service we expect at Canadian affair at all times.
I hope you have a wonderful day and had a lovely Christmas.
Kind Regards
Allan
Customer Service
Mark was incredibly helpful
Mark was incredibly helpful, outlining all the key points, giving us all the relevant options, and guiding us to make an informed decision for our holiday.
9 December 2025
Reply from Canadian Affair
Good afternoon,
Thank you for reaching out and leaving a lovely review for our travel expert Mark we will pass this great feedback on.
We are happy to read that you got great advise when discussing your trip
We hope you have an amazing day,
Kind Regards
Allan
Customer Service
Excellent start to finish!!
I have just had a 5* experience booking our 3 week (June 2027) Bucket List trip to Niagara Falls, Toronto, Banff, Rocky Mountaineer, Vancouver and an Alaska cruise with Jo Buckley at Canadian Affair. Being an avid researcher I have used TripAdvisor, Facebook and the expertise of 5 different travel company specialists. Jo Buckley has been amazing. From my first phone call (when she ran over her clocking-off time by a good 50mins answering all my questions) through to our final booking call she has been caring, professional, knowledgeable, detail conscious and most importantly personable. I am very fussy about hotels and she has been very patient working through many options trying to find ones that best suit my criteria. As it happens Canadian Affair was the best value quote but this was not my main criteria (I would have happily gone with them even if they weren’t) because of the excellent service I received. I would have no doubt recommending Jo Buckley at Canadian Affair to anyone.
10 December 2025
Reply from Canadian Affair
Good evening,
Thank you for reaching out and leaving a kind review for our travel expert Jo we will pass this wonderful feedback on.
We are happy to read that you got given lots of information & advice when calling regarding a booking and are booked up for June 2027.
I hope you have a fantastic day & a great weekend.
Kind Regards
Allan
Customer Service
Excellent Personalised Service
I cannot rate Joanne Buckley at Canadian Affair highly enough. Her expert knowledge enabled her to put together a personalised 20-day itinerary so we could visit all the places on our wish list.
5 December 2025
Reply from Canadian Affair
Good afternoon,
Thank you for your taking time to leave such a kind review about our travel expert Joanne who helped assist your 20 day itinerary for your holiday.
We are pleased to have met your expectations when organising your trip with Canadian Affair.
We hope you have a wonderful time when you go on your vacation.
Kind Regards
Allan
Customer Service
Exceptional Sales rep.
Joanne Buckley, the rep we spoke with, went the extra mile to get us the trip we wanted at a price we could afford. Despite many changes of itinerary and options she went out of her way to assist us.
1 December 2025
Reply from Canadian Affair
Good afternoon,
Thank you for kind review and taking time out of your day to do this it is most appreciated.
We are pleased to hear you got a great service by our travel expert Joanne when calling to discuss your booking.
I hope you have an enjoyable trip when you go on your travels.
Kind Regards
Allan
Customer Service
We spoke to two agents and they both…
We spoke to two agents and they both were extremely helpful. Richard, our second agent, gave us a second quote on a later date while we waited on the phone. He was very patient and helpful.
21 November 2025
Reply from Canadian Affair
Good afternoon,
Thank you for kind review.
We are pleased to read you got great assistance & service when calling to discuss a potential booking with our Richard and his colleague also.
This is the level of service we expect at Canadian affair at all times.
I hope you have a wonderful day.
Kind Regards
Allan
Customer Service
Mark Carson was amazing
Mark Carson was amazing, so patient with me!
Gave me lots of information and advice.
12 November 2025
Reply from Canadian Affair
Good evening,
Thank you for reaching out and leaving a kind review for our travel expert Mark we will pass this generous feedback on.
We are happy to read that you got given lots of information & advice when calling regarding a booking and hope this has helped you make a decision before going ahead with your trip.
I hope you have a fantastic day.
Kind Regards
Allan
Customer Service
Reply from Canadian Affair
Good Evening,
Thank you for taking time to leave a generous review for our travel expert Mark.
This is the level of service we expect at Canadian affair at all times we are pleased to met your standards when calling to discuss your booking.
I hope you have an enjoyable weekend.
Kind Regards
Allan
Customer Service
Trip to visit family
Rachel and Kate’s help was invaluable in organising our trip to visit family. Although we’ve been to Canada before, it was good to see some different options for travel on offer.
11 November 2025
Reply from Canadian Affair
Good morning,
Thank you for your taking time to leave such a kind review about our travel experts Rachel & Kate who helped assist & support you with their knowledge of Canada.
We are pleased to have met your expectations when organising your trip with Canadian Affair.
We hope you have a wonderful time when you go to visit family in Canada.
Kind Regards
Allan
Customer Service
Great customer service
I emailed the company about a trip I wanted to experience. Gary came back and asked what time would be good to speak to me. He rang on the dot with a few ideas and thoughts. He listened to me and came up with a plan that was exactly what I could afford and for the correct length of time and achieving everything I wanted to do. Excellent customer service
10 November 2025
Reply from Canadian Affair
Good morning,
Thank you for taking time to leave such a wonderful review for our travel expert Gary this is pleasing to hear you had a fantastic experience whilst planning your trip.
We are delighted to have met your expectations this is the level service we expect at Canadian Affair for our valued customers.
I will ensure that we pass on the feedback to our agent Gary about your positive & kind feedback.
We hope you have a fantastic time on your travels when you go on vacation.
Kind Regards
Allan
Customer Service
the staff members were very helpful and…
the staff members were very helpful and looked at different itineries for me
31 October 2025
Reply from Canadian Affair
Good Morning,
Thank you for your leave a review about your experience with Canadian Affair.
I am pleased to read that we have met your standards when enquiring about different itineraries with our travel experts and hope you managed to select a package that tailors your needs and expectations.
We will pass on your generous feedback to our team.
Kind Regards
Allan
Customer Service
Expert advice and the perfect itinerary…
Expert advice and the perfect itinerary for us. Having looked at other travel companies itineraries I was impressed by the choice and cost offered by Canadian Affair. When speaking to the wonderful travel agent it was obvious that she had extensive knowledge of the trip and could offer unbiased advice to my questions. She spent a long time ensuring she was tailoring the trip to our needs and at no time did we feel unheard or hurried. Brilliant.
30 October 2025
Reply from Canadian Affair
Good morning,
We're thrilled to hear that your experience with Canadian Affair was so positive this is the level of service we expect at all times.
Our travel specialists pride themselves crafting itineraries that truly reflect our wonderful customers unique needs.
I am pleased to read that you felt supported, and never rushed throughout the planning process of your holiday.
We’ll be sure to pass your lovely feedback on to the agent who assisted you during the process of your booking.
Kind Regards
Allan
Customer Service
Canadian Adventure
Very helpful and informative agent and guided me through the process for the best holiday
31 October 2025
Reply from Canadian Affair
Good morning,
Thank you for taking time to leave a review this is most appreciated.
I am pleased our experience and knowledgeable agents have helped to ensure you have had a great holiday and we are happy to here you had a fabulous time.
Kind Regards
Allan
Customer Service
Spoke to an adviser to book a trip next…
Spoke to an adviser to book a trip next year. Very helpful and listened to what what we needed. Have just returned from Canada and Alaska we enjoyed it. Canadian affair did everything for us. Would highly recommend them.
23 October 2025
Reply from Canadian Affair
Good morning,
We are pleased to read that you had a great recent holiday in Canada and got to explore Alaska whilst on your travels.
We are delighted that we have met your expectations and you got a pleasant advisor when calling to discuss a new booking.
This is the level of service we expect at Canadian affair at all times with our valued customers we are delighted that we have met your expectations.
We hope when you go back to Canada next year you again have a fantastic experience on your travels .
Kind Regards
Allan
Customer Service
Great customer service
My contact, Rachel Johnston, managed the holiday booking very well - it was a complicated arrangement which she quickly grasped. She explained the options clearly. I found her to be charming and easy to do business with. Well done Rachel.
I found Canadian Affair to be difficult to contact by phone - 20 minutes on Hold is not good enough. However, I found that sending an email resulted in a prompt call back.
29 October 2025
Reply from Canadian Affair
Good afternoon,
Thank you for your generous review and your good feedback.
We appreciate your lovely comments about our Travel expert Rachel we are delighted to hear this feedback and we will pass this on.
We will look into this with the delay in getting through and apologise for the disruption this has caused and are pleased your issue got resolved on this occasion.
We know your time is valuable and really appreciate you taking the time to provide this feedback.
We hope you have a great holiday when you on your vacation.
Kind Regards
Allan
Customer Service
Excellent customer service I got my…
Excellent customer service I got my dream holiday booked so efficiently
28 October 2025
Reply from Canadian Affair
Good morning,
Thank you for your excellent review and your wonderful feedback.
We appreciate your lovely comments about our Travel experts we are thrilled to hear this feedback and we will pass this on.
We know your time is valuable and really appreciate you taking the time to provide this feedback.
We hope you have a great holiday when you on your vacation.
Kind Regards
Allan
Customer Service
Reply from Canadian Affair
Good afternoon,
Thank you for your great review and your wonderful feedback.
We appreciate your lovely comments about our Travel experts we are happy to hear this kind feedback and will pass this on.
We know your time is valuable and really appreciate you taking the time to provide this feedback.
Kind Regards
Allan
Customer Service
Pacific to the Rockies
Just booked a Pacific to the Rockies trip for September 2026. Daniel at Canadian Affair couldn’t have been more helpful. He patiently answered my many questions and has tailored a perfect holiday for us. Appreciated his expert advice and tips about the locations. Looking forward to it already!
27 October 2025
Reply from Canadian Affair
Good morning,
Thank you for your lovely review and your kind feedback.
We appreciate your great comments about our Travel expert Daniel we are so pleased to hear this great feedback and will pass this on.
We know your time is valuable and really appreciate you taking the time to provide this feedback.
Kind Regards
Allan
Customer Service
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