Canada Citizenship Immigration Services Reviews 

2,489
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 516 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals genuinely appreciate the professional staff members who consistently provide clear, detailed, and highly helpful information regarding the entire immigration process. Consumers frequently note that the advisory agents are exceptionally kind and patient, ensuring everyone feels fully supported from the very beginning. However, some people mentioned experiencing serious difficulties when trying to reach customer support and feeling pressured to make immediate financial payments. A few other reviewers also noted frustrating communication delays, unresponsive communication channels, and a noticeable lack of prompt assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that advisors are truly helpful, patient, and... See more

Service

Customers consistently note positive experiences with service, describing interactions as quick, respectful,... See more

Customer service

Consumers find customer service to be positive, highlighting truly helpful and patient representatives.... See more

Payment

People report negative experiences with payment processes, expressing frustration over difficult sales... See more

Customer communications

Reviewers highlight ambiguous aspects of contact with the agency, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

At the beginning the updates on my case were frequent. All the fees are paid, documents submitted but the job search is dragging so long. Not a single interview in over 5 months. Im anxious and panick... See more

Company replied

Rated 4 out of 5 stars

I had a good agent service that take all the require time to explain to me step by step how the process could be and I appreciate it. I had just a problem with my financial part because I'm in need... See more

Company replied

Rated 5 out of 5 stars

Greetings! The experience with you was great, I have nothing but praise for you. Unfortunately, my wife choose not to continue due to language problems. She does not speak English so well. Maybe w... See more

Company replied

Rated 5 out of 5 stars

Dear ladies and gentlemen, Please I don't have the intention to quite, or not to go further, sometimes, I got your email lately, because of my job routine, if your association can help me and fam... See more

Company replied


Company details

  1. Non-Governmental Organization

Written by the company

Looking for a professional Canada Immigration Service? You've come to the right place. We know Canada immigration. Get help moving to Canada.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,489)

757 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience with your…

I had a great experience with your services. The detailed explanation about the process and the stages involved was apt.
My decision to pause the process at this time was due to my ongoing academic activities. Hopefully, next year 2027 I would continue from where I stopped.

24 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Lucky Godwin,

Thank you very much for sharing your experience with us.

We are pleased to hear that you appreciated the detailed explanations provided by our team regarding the immigration process and the different stages involved. At CanadaCIS, we always aim to ensure that our clients have a clear understanding of their options before making important decisions about their future.

We completely understand that your current academic commitments require your full attention, and we appreciate you keeping us informed about your decision to pause the process for now.

We will be happy to assist you again when you are ready to resume your Canadian immigration journey in 2027. Our team will remain available to support you whenever you decide to continue.

Thank you for trusting CanadaCIS, and we wish you continued success with your studies.

Best regards,
The CanadaCIS Team

Rated 5 out of 5 stars

Hi it was great to see that reach out…

Hi it was great to see that reach out to me an make my situation a priority would like to hear more from u

24 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Jason,

Thank you for your 5-star review and for sharing your experience with us.

We are pleased to hear that you appreciated our team's effort to reach out and give attention to your situation. At CanadaCIS, we understand that every client's immigration journey is unique, and we are committed to providing guidance, support, and clear communication throughout the process.

We look forward to continuing our discussions with you and assisting you with the next steps toward your Canadian immigration goals.

Thank you for choosing CanadaCIS!

Kind regards,
CanadaCIS Team

Rated 5 out of 5 stars

All was ok

All was ok, information was good and complete

25 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Manuel,

Thank you for your 5-star review and for sharing your feedback.

We are pleased to hear that you found the information provided by our team to be good and complete. At CanadaCIS, we are committed to assisting our clients by providing clear guidance and support throughout their Canadian immigration journey.

We appreciate your trust in CanadaCIS and wish you success with your next steps toward your goals in Canada.

Kind regards,
CanadaCIS Team

Rated 5 out of 5 stars

I m a deferent machine opritor I oprite…

I m a deferent machine opritor I oprite 8 years shivel+3 years Jcb and I m a light vehicle driver and Heavy truck driver

25 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Khan,

Thank you for sharing your experience and professional background with us.

We appreciate you telling us about your years of experience as a machine operator, including operating shovel and JCB equipment, as well as your experience as a light vehicle and heavy truck driver. Your skills and practical experience are valuable assets for exploring potential opportunities in Canada.

At CanadaCIS, we are committed to assisting individuals throughout their Canadian immigration journey by providing guidance and support based on their professional profiles.

Thank you for considering CanadaCIS, and we wish you success with your future goals.

Kind regards,
CanadaCIS Team

Rated 1 out of 5 stars

Total scam

Total scam, they just took the money and did nothing. Don't believe the good reviews, they're all fake, or asked to customer as a way to "get a job faster".

EDIT: ignore their response underneath my review, I contacted the e-mail without receiving any answer. It's all BS.

23 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Federico,

We are sorry to read that you feel this way about your experience with CanadaCIS.

We take allegations of this nature very seriously. CanadaCIS is a private immigration agency committed to assisting clients throughout their Canadian immigration journey by providing guidance, document support, and immigration-related services. We categorically reject the claim that we "took your money and did nothing."

Regarding your concern about reviews, we do not publish fake reviews or ask clients to leave dishonest feedback. Every client is free to share their own experience, whether positive or negative.

If you believe there are unresolved issues with your file or communication, we encourage you to contact our Legal Team directly by replying to their correspondence or emailing legal@canadacis.org. They will be happy to review your concerns and discuss your case with you.

We remain committed to resolving concerns through open communication and in accordance with our service agreement.

Kind regards,

CanadaCIS Team

Rated 1 out of 5 stars

Throughout my 4years of expérience in woodwork it’s enjoyable and educational, during my time in construction industry I learned valuable skills,work with supportive team and gained confidence

Throughout my 4years of experience in carpentry,I developed specialised skills in joinery,cutting and more in woodwork

23 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Arsene,

Thank you for sharing your background and experience in carpentry and woodworking.

We appreciate your interest in CanadaCIS and your willingness to explore opportunities related to immigrating to Canada. Your experience in joinery, wood cutting, and construction represents valuable skills that may be relevant for Canadian opportunities.

We noticed that your rating may not reflect your written feedback. If the rating was selected unintentionally, you are welcome to update your review to better represent your experience with our team.

Should you have any questions about the immigration process or the next steps, our team remains available to provide guidance and assistance.

Kind regards,
CanadaCIS Team

Rated 4 out of 5 stars

My name is Maxwell Baiden I'm 26 Year…

My name is Maxwell Baiden I'm 26 Year old nationality Ghanian I'm currently a resident of UAE,I have been In UAE for 7 months now, currently I'm working 12 hour for a day and my salary is not helping at all . that's the reason why I want to move to Canada and work.

23 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Maxwell,

Thank you for your 4-star review and for sharing your personal situation with us.

We appreciate you taking the time to tell us about your background and your motivation to explore opportunities in Canada. We understand that many people look for better professional and personal opportunities abroad, and Canada remains a destination of interest for skilled workers from around the world.

At CanadaCIS, we are committed to providing guidance and support to individuals throughout their Canadian immigration journey, helping them understand the available options and the requirements involved.

We appreciate your trust in our team and look forward to assisting you as you continue exploring your pathway toward Canada.

Kind regards,
CanadaCIS Team

Rated 5 out of 5 stars

Great

It was détails and well compiled in m'y ressources and CV .

21 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Silvana,

Thank you for your 5-star review and for sharing your positive feedback.

We are pleased to hear that you found the information detailed, well compiled, and useful for your resources and CV. At CanadaCIS, we strive to provide clear guidance and support to help individuals prepare for their Canadian immigration journey.

We appreciate your trust in our team and wish you continued success with your future plans.

Thank you for choosing CanadaCIS!

Kind regards,
CanadaCIS Team

Rated 5 out of 5 stars

I am kibonge binda

I am kibonge binda, from Republic democratic of Congo DRC but I'm resistance in south Africa
I'm in a construction to welding, plumbing, electrical, carpentry, painting ect... more than 10 years experience,I does building maintenance, industrial maintenance & property maintenance ( hard worker 43 years old. Thank you

17 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Thank you very much for your review!

We truly appreciate you sharing your background and experience with us. With more than 10 years of experience in construction, welding, plumbing, electrical work, carpentry, painting, and maintenance, your skills and dedication are impressive.

Thank you for choosing Canada CIS to support you on your journey. We wish you every success as you continue your immigration process and remain committed to assisting you every step of the way.

Kind regards,

Rated 3 out of 5 stars

Immigration

Hi, I'm Luca Ingletti and I'd like to resume my immigration process in Canada... I have to admit that for work reasons I missed three telephone meetings... let me know if it's possible to continue... thanks

20 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Luca,

Thank you for your message and for your honesty.

We understand that work commitments can sometimes make it difficult to attend scheduled meetings. In many cases, it is possible to resume the immigration process, depending on the status of your file.

We invite you to contact us through our official channels or reach out directly to your consultant so that we can review your case and verify the next steps. Our team will be happy to check your file and let you know how to proceed.

Thank you for your trust, and we look forward to assisting you in continuing your journey toward Canada. We wish you the very best.

Rated 5 out of 5 stars

My names are Achuke paulinus chidiebere…

My names are Achuke paulinus chidiebere ..
I have couple of experiences of working
In construction , weldering, metal mechanic, warehouse and cement manufacturing company .

19 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Achuke,

Thank you so much for your 5-star review and for sharing your background with us!

Your experience in construction, welding, metal mechanics, warehouse operations, and the cement manufacturing industry gives you a strong and diverse skill set. We appreciate the trust you have placed in CanadaCIS to assist you with your Canadian immigration journey.

Our team is committed to supporting you throughout every step of the process, and we look forward to helping you work toward your goal of building a future in Canada.

Thank you once again for choosing CanadaCIS. We wish you every success and look forward to being part of your journey!

Rated 5 out of 5 stars

Be patience with the process

The given information was meaninfull and complete. They take time to answer all your doubts and questions.

14 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Sarai,

Thank you for your wonderful 5-star review!

We truly appreciate your kind words and are delighted to hear that you found our information meaningful, complete, and helpful. At CanadaCIS, we believe that every client deserves clear guidance and the opportunity to have all their questions answered throughout the immigration process.

Thank you for your patience and trust in our team. We remain committed to supporting you every step of the way as you work toward your goal of immigrating to Canada.

We wish you the very best on your journey and thank you once again for choosing CanadaCIS!

Rated 5 out of 5 stars

The conversation was very good and very…

The conversation was very good and very much appreciated thank you for your time

17 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Marius,

Thank you very much for your wonderful 5-star review!

We truly appreciate your kind words and are delighted to hear that you had a positive conversation with our team. At CanadaCIS, we are committed to providing professional guidance, answering your questions, and ensuring that every client feels supported throughout their immigration journey.

Thank you for your trust and for choosing CanadaCIS. We look forward to continuing to assist you every step of the way toward your goal of immigrating to Canada.

We wish you all the best and thank you once again for your recommendation!

Rated 5 out of 5 stars

Good day

I receive such good service toward me, I hope there is best communication I got so far

17 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Nompumelelo,

Thank you very much for your wonderful 5-star review!

We are truly happy to hear that you received great service and that our communication has met your expectations. At CanadaCIS, we always strive to provide clear guidance, professional support, and a positive experience for every client throughout their immigration journey.

Your trust and kind words mean a lot to our team. We look forward to continuing to support you and assist you as you work toward your goal of immigrating to Canada.

Thank you once again for choosing CanadaCIS!

Rated 5 out of 5 stars

Good reception nice staff

9 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Lloyd,

Thank you very much for your 5-star review!

We truly appreciate your kind words and are pleased to hear that you had a positive experience with our team. At CanadaCIS, we always aim to provide a welcoming, professional, and supportive service to every client.

Thank you for your trust and for choosing CanadaCIS. We look forward to continuing to assist you throughout your immigration journey toward Canada.

Wishing you all the best!

Rated 5 out of 5 stars

I am a hardworking and reliable worker…

I am a hardworking and reliable worker from Tanzania, currently living and working in Dubai, UAE. I have experience working as an airport helper and cleaner, where I perform cleaning duties, maintain safety and hygiene standards, and work effectively as part of a team in a fast-paced environment.

I am punctual, physically fit, quick to learn new skills, and committed to doing my work professionally. I am looking for an opportunity to use my experience and continue developing my career while contributing positively to my employer.

16 July 2025
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Sadiki,

Thank you very much for your 5-star review and for sharing your professional background with us!

Your experience as an airport helper and cleaner, along with your strong work ethic, reliability, and commitment to maintaining safety and hygiene standards, are valuable qualities. We appreciate the trust you have placed in CanadaCIS to support you with your journey toward finding opportunities in Canada.

Our team is committed to providing guidance and assistance throughout the process, and we look forward to helping you explore the possibilities available based on your experience and skills.

Thank you once again for choosing CanadaCIS. We wish you every success in achieving your goals!

Rated 5 out of 5 stars

To stay focus on my job

To stay focus on my job
The company is providing with tools and ppe

16 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Sango,

Thank you very much for your 5-star review!

We appreciate you sharing your experience with us. We are pleased to hear that you value the importance of staying focused on your work and having the right tools and personal protective equipment (PPE) to perform your job safely and effectively.

At CanadaCIS, we are committed to supporting our clients by providing guidance throughout their immigration journey and helping them understand the opportunities available based on their skills and experience.

Thank you for your trust in CanadaCIS. We wish you continued success and look forward to supporting you along the way!

Rated 5 out of 5 stars

I Need more help tò understend English

16 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Vitaliy,

Thank you for your 5-star review!

We appreciate your feedback and are happy to hear that you are continuing your journey with CanadaCIS. Improving your English skills is an important step that can help you feel more confident and better prepared for future opportunities in Canada.

We encourage you to keep practicing and developing your language abilities, and our team will continue to provide guidance and support throughout your immigration process.

Thank you for your trust in CanadaCIS. We wish you every success in achieving your goals!

Rated 5 out of 5 stars

I AM EBRAHIM KASRAPOUR

I AM EBRAHIM KASRAPOUR
MY EXPERIENCE WAS VERY GOOD
STAFF IS VERY AVAILABLE

16 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Ebrahim,

Thank you very much for your 5-star review!

We are delighted to hear that you had a very good experience with CanadaCIS and that our team was available and supportive throughout your communication with us.

Providing accessible, professional, and helpful guidance to our clients is one of our priorities, and we truly appreciate your trust in our team.

Thank you once again for choosing CanadaCIS. We wish you every success on your immigration journey toward Canada!

Rated 5 out of 5 stars

My name is Gnagbo Zelekale Guillaume

My name is Gnagbo Zelekale Guillaume. I am currently going through the immigration process to Canada with Canadacis. Many thanks to the entire Canadacis team, especially my expert, Roberto, for his excellent support.

15 July 2026
Unprompted review
Canada Citizenship Immigration Services logo

Reply from Canada Citizenship Immigration Services

Dear Guillaume,

Thank you for taking the time to share your experience and for your wonderful 5-star review!

We are delighted to know that you are satisfied with the support you have received throughout your Canadian immigration journey. Your kind words about Roberto and the rest of the CanadaCIS team mean a great deal to us.

At CanadaCIS, our mission is to assist individuals and families through every stage of the immigration process with professionalism, transparency, and dedicated support. We are honored to be part of your journey and remain committed to helping you achieve your goal of immigrating to Canada.

Thank you once again for your trust and confidence in our team. We wish you continued success and look forward to supporting you until you reach your destination.

Kind regards,

The CanadaCIS Team

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