There was two main things I asked for when I phoned. 1 was 2 appointments for me and a friend at the same time, not back to back. 2nd was the $100 facial plus the led additional $60 for both of us add... See more
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I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... See more
Company replied
Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... See more
Company replied
They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more
Company details
Written by the company
Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.
Contact info
6/49 Sainsbury Road, 1025, Auckland, New Zealand
- 0800003939
- enquiry@caci.co.nz
- www.caci.co.nz
Replied to 33% of negative reviews
Typically replies within 1 week
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I went for an eye trio appointment
I went for an eye trio appointment,
It ended up being incredibly relaxing. I’m very happy with the end result and the service I received, from walking in the door to the end, thank you.

Reply from Caci
Caci Clinic Taupo 🤍🤍
Caci Clinic Taupo 🤍🤍
Most gorgeous and Welcoming and exquisite treatments and service x
Love going there 🤍✨🤍🤍

Reply from Caci
Caci facials failure
I had a course of 10 caci facials over a course of 4-5 weeks. I took several before photos hoping for a positive outcome. Sadly there was no discernible difference in my face after. My eyelids and jewels and neck were simply no tighter or lifted in anyway. I think this a bit of a gimmick which really doesn’t fulfil its promise

Reply from Caci
Ambience was relaxing staff…
Ambience was relaxing staff professional and friendly very clean facilities and Treatment was worth it.

Reply from Caci
Team very friendly and welcoming
Team very friendly and welcoming. Felt comfortable knowing what to expect from the experience as I have never done before. Relaxing. Pleasant farewell and next appointments booked! Professional friendly team.

Reply from Caci
She is really gentle and patient with…
She is really gentle and patient with me, I've never thought I will achieve clear skin with basic skin routine.." she understand what my skin needs..

Reply from Caci
The team @ Caci Clinic Greymouth are…
The team @ Caci Clinic Greymouth are truly genuine and professional. If you are searching for a beauty clinic that truly understands your skincare needs and delivers exceptional results, then Caci cinic Greymouth has you covered!

Reply from Caci
10 out of 10
10 out of 10!
"I love the staff at Caci- Levin they are so lovely and do a great job! Fantastic service and great results! I love them!!!! :D"!
Professional and friendly service
The experience I had with Caci Clinic in Rotorua was top! I don't do alot of self-care beauty regime as I have sensitive skin, but going into Caci Clinic in Rotorua, I felt at ease and comfortable with the two staff who attended me. Knowledgeable, patient and very natural in their customer care. They took the time to explain what they were doing with my skin and why and the facial was absolutely heaven. I left feeling confident and uplifted. The price is worth it.

Reply from Caci
"Friendly and welcoming"
Friendly, approachable and genuine conversations. Makes you feel more than just a client and more personal.
Super knowledgeable and welcoming team!
Highly recommend!

Reply from Caci
Road to a healthy looking skin
What makes my experience great at Caci Napier is the friendly staff and the support you get with your skin treatments. I can honestly say I have seen great results using their skincare range and it just keeps getting better. My skin looks and feels renewed. I can definitely recommend Caci to anyone that wants a chance.

Reply from Caci
i really recommend the treatment place…
i really recommend the treatment place here at caci, the place is so comfortable, the service is good and comfortable🥰

Reply from Caci
Warm, welcoming, trusted service
Walking into Caci Tauranga West always feels like arriving at a friend's house. Caroline and Leske have taken the time to understand my hopes and needs for my skin, their manner is always gentle and calm, their communication is excellent. I appreciate and trust their advice and the results are evident. I'm thrilled with my care by Caci Tauranga West.
What was great about my experience
Premises were nice and new, clean and great location with ample parking and near CBD.The professional was very friendly, helpful with her advice and was very knowledgeable.
Amazing initial experience!
From the initial contact via phone to the end of my consultation, the service was amazing! Friendly, warm and approachable. Everything was explained to me in detail and all my questions were answered. My first treatmenrlt appointment was booked before I left my consultation and I can't wait to start!
Always excellent service and the team…
Always excellent service and the team is very friendly. worth a visit no matter what caci service you're interested in. very knowledgably and experienced staff offering high quality care
First Ever Facial - LOVED IT!!
First Ever Facial - LOVED IT!
Easy to get to, beautiful space and very welcoming staff. Very knowledgeable and listened to my concerns and recommended affordable products to use for my skin concerns.
Love the Healthcare plan - and great that you can pay small increments each week towards it. This is my first time having a facial/facial plan and im really looking forward to seeing how my skin improves.
Cant wait for my next appointment!

Reply from Caci
Friendly professional pampering
Lovely, friendly service. Good information about treatments and then there is a good balance between friendly chatter and an opportunity to lie back and enjoy being pampered.

Reply from Caci
Incredible experience throughout
Incredible experience throughout. Excellent service, care and explained all about the procedure and after care. Albany caci are the best

Reply from Caci
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