www.cabreramedina.com/EN Reviews 

10,355
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff, noting that the vehicle handover process is exceptionally smooth, transparent, and completely free of any unexpected extra charges or aggressive upselling at the desk. Travelers also deeply appreciate receiving exceptionally clean, high-quality vehicles alongside convenient airport or hotel pickup services that make journeys stress-free. However, some customers also noted occasional issues regarding vehicle readiness, maintenance, or minor mechanical oversights upon collection. A few other reviewers experienced frustrating waiting times when cars were not immediately available, while a handful mentioned dealing with unhelpful staff members.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick and efficient pick up and drop off... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Product

Reviewers mention positive feedback about product, noting that vehicles are generally modern, clean, and... See more

Quality

Clients share positive opinions on quality, frequently describing vehicles as brand new, spotless, and in... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,355)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward

Straightforward. No need for credit card/deposit and everything included. Friendly, helpful staff. Lots of car choices available

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Could not fault it

For the first time (having used other agents), everything was included in price. Well done. We were asked to park in same place as when we collected, but that was occupied so we left car outside office in car park which was fine.

12 March 2026
Unprompted review
Rated 3 out of 5 stars

A man of few words!

We always use this company - you can see from the reviews how good they are.
But our last visit to the Lanzarote Airport desk was disappointing; the older gentleman that served us made us wait until he had put a knot in his tie, and did not say a word to us throughout, apart from "sign here!" When I asked questions, he just pointed at parts of the paperwork.
All the other staff have been very good, and I know that this member of staff was the exception, rather than the rule....but the experience really stayed with us. He seemed resentful of us, with no words, and no eye contact or assurances, despite our obvious excited holiday vibe!
He was on his own, initially, so perhaps he was under pressure? Not my fault, though.
But I am a great fan of the company, so I cannot understand why he would be so unpleasant.
I actually went back to the desk when were leaving to get his name, as it had dwelled on me so much during my stay, but he was not there!
Otherwise, the car was great (as always) and the handover and return was quick and simple.
Let's hope this was a one off!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

We always book through Cabrera Medina

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before arriving and full insurance. No checks seem to be made when returning the car. Just drop the keys off and go. Very happy to recommend.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

An excellent company

We decided last minute that we did indeed need a car for part of our time on Lanzarote. I was able to book one at short notice and the pick up from a nearby hotel was hugely helpful. Everything about the rental was easy and efficient. What an excellent company!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I met a professional and kind team in…

I met a professional and kind team in Lanzarote airport.
I got the car very fast and easely. And it was easy to when we came back to deliver the car.

It xas the soncond time I booked with Cabreamedina.
I'll choose this agency again the next time.
Best Regards

28 February 2026
Unprompted review
Rated 5 out of 5 stars

No fuss pick up

No fuss pick up, no fuss drop off. Good prices and pleasant, helpfull staff. Great car hire experience.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

We use cabrenamedina 2 or 3 times a…

We use cabrenamedina 2 or 3 times a year after a recommendation many years ago .
We have always received excellent service from the moment we started hiring . Their vehicles are always spotless and of high quality and the,terms and conditions for rental are simple and cover any eventuality .
Highly recommend.

5 March 2026
Unprompted review

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