www.cabreramedina.com/EN Reviews 

10,354
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff, noting that the vehicle handover process is exceptionally smooth, transparent, and completely free of any unexpected extra charges or aggressive upselling at the desk. Travelers also deeply appreciate receiving exceptionally clean, high-quality vehicles alongside convenient airport or hotel pickup services that make journeys stress-free. However, some customers also noted occasional issues regarding vehicle readiness, maintenance, or minor mechanical oversights upon collection. A few other reviewers experienced frustrating waiting times when cars were not immediately available, while a handful mentioned dealing with unhelpful staff members.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick and efficient pick up and drop off... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Product

Reviewers mention positive feedback about product, noting that vehicles are generally modern, clean, and... See more

Quality

Clients share positive opinions on quality, frequently describing vehicles as brand new, spotless, and in... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,354)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed

I’ve always used and recommended this company and never had cause to complain however having just picked up a five year old Mitsubishi Eclipse that looks like it hadn’t been cleaned in any of those years I’m left somewhat disappointed.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. We asked to change our pick up location at last minute. They were absolutely fine with that.Vehicle was in great condition and clean. Happy to recommend this company.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when…

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle.
ps. I forgot my wallet with all papers, creditcards and cash at the counter when I picked up the car. The cabrera Medina staff member has seen this and put my wallet safely away. I went back to the T2 terminal the next day and got my wallet back untouched with all the cash money still inside!!! That shows how reliable this company and their staff are. Muchos Gracias!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

We are lucky enough to have a house in…

We are lucky enough to have a house in Lanzarote and rent cars from cabrera for a total of six months in any twelve month period without issues usually meaning 12 -13 separate rentals

The no hassle and everything covered is very refreshing - compared to the awful upsell insurance , insurance plus platinum , insurance plus plus gold and needing to photo every single inch of the car before you go of others.

Only thing I would suggest is a log of all cars with reversing cameras to avoid issues when you collect.

A loyalty program is also missing which would be beneficial to loyal clients

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy and transparent ⭐⭐⭐⭐⭐

Excellent experience with Cabrera Medina Car Hire from start to finish. The booking process was simple, straightforward, and exactly as advertised. One of the biggest advantages was the full insurance included in the price, giving complete peace of mind throughout the hire.

What I particularly appreciated was the transparency. The price quoted when booking was exactly what I paid, with no hidden fees, unexpected charges, or pressure to purchase additional extras on collection.

The car itself was beautiful, spotlessly clean, and felt brand new. Collection was quick and efficient, and being able to pay in cash when collecting the vehicle was an added convenience.

Professional, honest, and great value for money. I wouldn’t hesitate to use Cabrera Medina again and would highly recommend them to anyone visiting Lanzarote.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Always a good price

Always a good price. Easy and quick pick up and drop off. No quibbling on damage as fully comp insurance. Always use Cabrera after bad experiences with other hire companies charging my credit card (weeks later) for damage I did not do

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

Price is always good, but what I love most is the ease of the car hire. No hidden extras, no inspections; just pick up the keys and go. Pick up and drop off is so easy. I have used several times now and they have never let me down. Cars have always been clean and reliable. Highly recommend.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Camera Medina - perhaps the best

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Staff all immaculately dressed to setve you. Cars are good and return process is painless.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I have used Cabrera Medina many times…

I have used Cabrera Medina many times over the years when travelling and would be happy to recommend them.
Simple online booking system, represents good value for money and good pick up / drop off facilities both at the airport and remote offices.
I look forward to using them many more times in the coming years. John Burke,

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Just so Simple

Just so Simple. Turned up at Lanzarote arrival, handed over my driving license and 5 minutes later I was driving out of the airport. Just as easy to return. Park your car in a numbered bay, hand in the key and head to departures

27 April 2026
Unprompted review

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