C247 Reviews 

125
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've never heard of C247 until I watched their YouTube reviews a few months ago. The service I received when I bought a Sony Xferia 5 III was so much better than I've had at argos. Lauren answered all... See more

Rated 5 out of 5 stars

I purchased a Samsung E Fit , I checked the market and C247 were the best price , and more importantly I found their website full of all the necessary information I needed to purchase, and they hav... See more

Rated 5 out of 5 stars

You guys are fulfilling dreams of people who can't afford some devices in one payment. Thanks for believing in customers and trust me I am now your regular customer for sure! Will buy some more devi... See more

Rated 5 out of 5 stars

Like a few people have mentioned here, i was initially a bit sceptical, as the price for the phone seemed too good to be true. It's exactly as described though, so i'm well chuffed. Lauren was super-h... See more

Company details

  1. Cell Phone Store

Written by the company

Our Philosophy is a simple one: We aim to offer the widest choice of mobile products at the best possible prices backed up by great customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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No recent history of asking for reviews

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4.9

All reviews

(125)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service, great customer care

From buying to delivery the whole process was first class. Missed two deliveries and Lauren from customer services checked to make sure everything was ok, she even changed delivery preferences with the delivery company for me, even notified me that the item had been delivered,a real credit to your company. Thank you for such a smooth transaction

3 November 2022
Rated 5 out of 5 stars

Mobile phone charger replacement

My mobile phone charger ceased to work and I got in touch with C247 with whom I'd made the purchase. They couldn't have been more helpful in finding a replacement and sending it post haste.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company

If I could give million stars I would.
I purchased a phone online for my elderly father,for next day delivery, the process was easy. Unfortunately due to a blip in the system, my payment went through on a phone that was out of stock, so my phone didn't arrive. I rang and spoke to Lauren, who said she would get straight back to me. Lauren sent me an email, with a massive apology for what had happened, that this in no way they wanted a customer to see their company and assured me they would be having stock the next day and they would send for delivery the next day, if I didn't want to wait I was offered an upgrade at no extra cost. We decided to go with the original order, Lauren emailed confirmation of this straight away and emailed again the next day to say stock had arrived and had been dispatched immediately, she emailed again to make sure it had arrived and we were happy. I cannot fault this company and highly reccommend them. Personal thanks to Lauren, who represents the company impeccably.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service

The item I bought was, unfortunately, faulty, but my disappointment was more than compensated for by the extremely professional way that C247 handled the return and refund process.
A special shout out to Lauren for her always prompt, friendly and relevant guidance and advice. She is an absolute star.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very pleased with my samsung phone.ordered it at 6pm and it arrived next morning. Everything was perfect.i will buy from this seller again. Very happy with the service.

16 August 2022
Rated 5 out of 5 stars

Brilliant customer service I can't say…

Brilliant customer service I can't say enough about it. We had some queries about how our item worked and they were amazing - came back to us straight away with a solution, presented in a way we could understand. Brilliant!!!

21 June 2022
Rated 5 out of 5 stars

Excellent company to do business with

Excellent company to do business with. Through no fault of C247 my parcel has been on a scenic tour of Britain by DPD. This was seen by C247 who pride themselves on their next working day delivery promise and was quickly dealt with and a complaint made to DPD. I was kept up to date at all times. I would recommend.

9 May 2022
Rated 5 out of 5 stars

Fantastic Company

I purchased a phone from C247 and the service has been fantastic. Their customer service is amazing, I got responses to my emails so quickly, and Lauren was really helpful with answering my questions, I also got an email after my device had been delivered to check that I was happy with everything which was great. The phone was so reasonably priced, and I hadn't found it cheaper anywhere else. I also received free gifts with my purchase! The payment process was really quick and the phone was delivered really fast, and was so well packaged the box was in pristine condition inside. The whole service from C247 has been great and I will definitely be returning in the future for more devices.

6 May 2022
Unprompted review
Rated 5 out of 5 stars

The product I purchased was as…

The product I purchased was as described and brilliant, best price I'd seen for this product, delivery was quick and efficient, the after care of purchase is spot on, they check make sure everything is to your liking

4 May 2022
Rated 4 out of 5 stars

Good

Good service , took a little longer than expected with delivery, then it didn’t come at the time specified . But overall satisfied with the product.

2 May 2022

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