I enjoy listening to Jeff Brown he talks logically and seems sincere. i however found charges on my statement with amounts I never authorized nor have i received sufficient information to suppor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They should explain that subscription services don't mean fast gains. We don't all have same experience w/investing. That being said, whenever I've called the company w/question, they spend the time... See more
Company replied
I feel when you recommend any new stock and then it drops a good amount you do not follow up on what we as investors should do. Hold, sell or buy more? Has anything changed from your side as to t... See more
Company replied
I was looking at your (rather long) video advertisement that popped up in my in box. I'm certainly no tech expert but am always looking for investment opportunities so I would need advice and guidance... See more
Company replied
Company details
Written by the company
Brownstone Research is a boutique investment research firm that consistently delivers insights and profitable investment recommendations to its subscribers. For too long, the best investment research has not been available to individual investors. It has been typically reserved for investment banks, hedge funds, private equity, and high-net-worth clients. The mission of Brownstone Research is to make that kind of proprietary research available to any investors looking to gain an edge in the markets. The goal is simple… to deliver unique and profitable investment research found nowhere else.
Contact info
55 NE 5th Ave, 33483, Delray Beach, United States
- (888) 512-0726
- memberservices@brownstoneresearch.com
- www.brownstoneresearch.com
2.3
Poor
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible experience
Horrible experience. Too many charges- money more than advertised. Lousy investment results. DO NOT USE THIS CROOK!
You wanted more information to validate this complaint/review. I was promised a refund is I was not satisfied. Well, I want my money back!!
1 February 2026
Unprompted review
Reply from Brownstone Research
Dear Jim,
Thank you for sharing your concerns. We’re very sorry to hear about your experience and understand how upsetting this situation feels. This is certainly not the impression or outcome we want for any of our members.
We take issues related to billing, performance expectations, and refund requests very seriously. To address your concern, we’ve gone ahead and canceled your subscription to The Near Future Report and have issued a refund in accordance with the applicable refund policy. Please allow some time for the credit to appear on your account, depending on your bank or card issuer.
We appreciate you bringing this matter to our attention and regret that the service did not meet your expectations. If you have any additional questions or need further clarification, please feel free to contact us at memberservices@brownstoneresearch.com or (888) 493-3156.
Best regards,
Customer Success Team
1)I have been trying to cancel my…
1)I have been trying to cancel my subscription before it automatically renews. They do not seem to answer the phone. (i.e. your wait time is 5- 10 minutes, then 10- 20 minutes , then greater than 20 minutes on the same call without a pick up or other response).
2)The website would not process my cancellation request.
3) I then sent Brownstone Research (memberservices@brownstoneresearch) an email requesting cancellation.
If I am automatically charged for renewal, I will have no recourse except to notify my bank of fraudulent activity.
11 January 2026
Unprompted review
Reply from Brownstone Research
Dear Craig,
Thank you for bringing this to our attention. We’re very sorry for the frustration you experienced while trying to cancel your subscription — that is certainly not the experience we want for our members.
We understand your concerns regarding the phone wait times and the website cancellation issue, and we sincerely apologize for the inconvenience this caused. Please rest assured that sending an email to memberservices@brownstoneresearch.com is an appropriate way to request cancellation, and our team will process it accordingly.
To ensure everything is handled promptly and correctly, we encourage you to contact us directly at (888) 493-3156 or follow up via memberservices@brownstoneresearch.com, and a representative will be happy to confirm your cancellation and make sure no unwanted charges occur.
We appreciate your patience and the opportunity to resolve this properly.
Best regards,
Customer Success Team
They produce garbage and sell it as…
They produce garbage and sell it as research.
18 January 2025
Unprompted review
Reply from Brownstone Research
Dear Eric,
Thank you for sharing your feedback. We’re sorry to hear that you feel this way and that our research did not meet your expectations. We take all feedback seriously, even when it’s critical, as it helps us understand where we may be falling short for some readers.
If you’re open to it, we’d like the opportunity to learn more about your concerns or help review your subscription to ensure it aligns with what you were looking for. Please feel free to contact us at memberservices@brownstoneresearch.com
or (888) 493-3156 so we can assist you further.
We appreciate you taking the time to share your thoughts.
Best regards,
Customer Success Team
Cancellation near impossible to accomplish
Content is okay. Nothing extraordinary. I could complain that they bombard you with spam emails once you join but that is not the worst part of this ordeal. Trying to cancel is near impossible. First , if you cancel you do not get a refund for unused time, you get a credit. Second, if you go to the website they make it purposely difficult to find the section of the website for cancellation. However, once you find it there is link to push to either cancel (no credit) or to not renew (use of site until renewal date). The problem is that neither is linked to anything so you can click either link forever and nothing happens.
So, the last alternative is to call customer service but the hours for customer service are 9-5 eastern time. I called at 4 p.m. and received a recorded message that the estimated wait time was 10-20 minutes. That never changed. By 5:00 p.m. my estimated wait time was still 10-20 minutes and now since it was 5:00 p.m. and customer service hours were over, they hung up on me.
This was not fun and for this reason, I would never recommend any service where they make it easy to join but impossible to cancel.
By the way, I got the last laugh. The joke is on them. The card that I used to join had to be closed due to an unauthorized charge so in a few days when they try to auto-renew, it will be refused. If they call me to encourage me to renew. I'll place them on hold with a recorded message thanking them for the call and that I will be with them in 10 to 20 minutes. Then after 10 minutes I'll hang up because customer service is closed for the day.
16 December 2025
Unprompted review
Reply from Brownstone Research
Dear Stephen,
Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear about the frustration you experienced — this is not the experience we want for any member.
We understand your concerns regarding email volume, cancellation clarity, and wait times, and we appreciate you bringing these issues to our attention. Your comments about the website cancellation process and phone support availability are especially important, and we will be sharing this feedback with our team so improvements can be made.
We want to make this right. Our team can assist you directly with:
-Completing your cancellation or non-renewal request
-Clarifying credit or refund policies
-Removing promotional emails if desired
Please reach out to us at memberservices@brownstoneresearch.com
or (888) 493-3156, and a representative will be happy to help resolve this promptly and professionally.
We truly regret the inconvenience you experienced and appreciate your honesty. Your feedback helps us improve.
Best regards,
Customer Success Team
Understanding the 21st Century Advances
These reviews at cutting edge technical assessments of the rapidly evolving scientific era, the 21st century. Those that down this channel are just undereducated, or scared of the future. Optimism is needed, like a parachute during a sky dive. Brown is on top of all the changes with astute insights in how advances may affect your investments and the overall future of humankind. Learn and stay optimistic.
5 December 2025
Unprompted review
Reply from Brownstone Research
Dear Lee,
Thank you for sharing such a thoughtful and uplifting review! We truly appreciate your perspective on the fast-moving advances shaping the 21st century. It’s great to hear that you value Jeff Brown’s insights and the effort our team puts into breaking down complex, emerging technologies in a way that empowers investors to stay informed and optimistic about the future.
We’re grateful for your support and for encouraging others to approach innovation with an open mind.
If you ever need assistance with your membership or have questions, feel free to reach out to us at memberservices@brownstoneresearch.com or (888) 493-3156. We’re always here to help!
Best regards,
Customer Success Team
The seed and clarity of the response.
27 November 2025
Reply from Brownstone Research
Dear Armen,
Thank you for your review! We’re glad to hear that you found value in the clarity and thoroughness of our response. Providing clear and helpful information is a priority for us, and we appreciate you taking the time to share your feedback.
If you ever need further assistance, please don’t hesitate to reach out to our Customer Service team at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Terrible waste of money!!
Terrible waste of money!!! They continually send you spam emails to upgrade to another platform, don’t believe them when they say there is a money back guarantee, “oh that’s for our affiliate platform only” biggest waste of money. I regret this buying this subscription
1 October 2025
Unprompted review
Reply from Brownstone Research
Dear Cleve,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have felt. We never want any subscriber to feel misled or dissatisfied.
Our promotional emails are optional, and you may adjust your email preferences at any time so you only receive the updates you want. Regarding our guarantee policies, each subscription and promotional offer has its own terms, and we’re always happy to review your specific order to ensure everything was handled correctly.
We would appreciate the opportunity to look into your account and make this right for you. Please contact our Customer Service team at 888-493-3156 or memberservices@brownstoneresearch.com, and we’ll be glad to help.
Thank you again for bringing this to our attention.
Best regards,
Customer Success Team
Near Future is a Great Value
I love reading the Near Future newsletter, checking on the recommended stocks, and keeping up on where technology is going. I also appreciate the honest approach I have always seen at Brownstone Research.
29 November 2025
Reply from Brownstone Research
Dear Albert,
Thank you so much for sharing this wonderful review! We’re thrilled to hear that you enjoy reading The Near Future Report and keeping up with our stock recommendations and technology insights. Our team works hard to provide clear, honest, and forward-looking research, and it’s truly rewarding to know that it’s making a positive impact.
If you ever need any assistance, please feel free to reach out to our Customer Service team at 888-493-3156 or memberservices@brownstoneresearch.com. We’re always here to help!
Best regards,
Customer Success Team
My experience is very satisfactiry and happy
My experience is very satisfactiry. There are items like LINK and SMR that did not pan out, but no one is perfect, and plan to wait on them. I made my gain in AVGO and ASML. Besides I admire Mr Jeff Brown, and he cannot do any wrong with me.
My only wish is that maybe once or twice a year, He will give us one of his speculative recommendations that can surprise us as he is doing presently. If he cannot do it however I understand . A happy and a healthy and blessed Christmas to you JEFF and your family and the team at Brownstone F George Brincat
28 November 2025
Reply from Brownstone Research
Dear George,
Thank you for taking the time to share such a thoughtful review. We’re glad to hear that your overall experience has been positive and that you’ve seen meaningful gains with AVGO and ASML. While not every recommendation will perform the same, we truly appreciate your patience and long-term outlook — it’s an important part of navigating the markets.
Your kind words about Jeff mean a great deal. We’ll also share your suggestion regarding occasional speculative opportunities with the team. We always value feedback from committed subscribers like you.
From all of us at Brownstone Research, we wish you and your loved ones a very happy, healthy, and blessed Christmas. If you ever need anything, our Customer Service team is here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Brownstone Research is the finest…
Brownstone Research is the finest financial research company out there period. Anyone who subscribes and reads Jeff’s daily newsletter will attest to it.
I found Brownstone about 8 or 9 yrs ago inadvertently, but after reading no more than3 of his daily blogs I realized he is pretty special. I quickly became an unlimited member and actually can’t describe the quality of his research. No matter how complex the research he’s describing he has the ability to make understandable to the average person. Further you can be sure if he recommends an investment he has done his due diligence in researching it. Jeff has an outstanding team of researchers that work with him and together they have help me acquire a very sizable nest egg.
His research is so vast and interesting you find yourself looking forward to his next topic. Thank you Jeff and team and I hope you and all your families had a great Thanksgiving. P. Kikendall
28 November 2025
Reply from Brownstone Research
Dear Paul,
Thank you so much for sharing this incredible review. We’re truly grateful for your long-time support and for taking the time to express your experience in such detail. It means a great deal to hear how impactful Jeff’s research has been for you over the years, and we’re honored that you consider Brownstone Research to be the finest in the industry.
Jeff and the entire team work hard to break down complex ideas into clear, actionable insights, and your recognition of that effort is deeply appreciated. Knowing that our research has helped you build a meaningful nest egg is exactly why we do what we do.
We’re also grateful for your loyalty as an Unlimited member and thrilled that you look forward to each new topic and issue. Feedback like yours motivates our entire team.
We hope you and your family had a wonderful Thanksgiving as well. If you ever need assistance, our Customer Service team is here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Thank you again for being part of the Brownstone Research community.
Best regards,
Customer Success Team
Jeff is hand down the best cutting edge…
Jeff is hand down the best cutting edge technology advisor you will find. I follow his suggestions routinely and I’ve done very well with him. A very relatable fellow.
28 November 2025
Reply from Brownstone Research
Dear Gary,
Thank you for sharing such a wonderful review! We’re thrilled to hear that you’ve had great success following Jeff’s technology insights. He and our research team work hard to stay on the cutting edge, and it’s truly rewarding to know that his guidance has made a positive impact on your investing journey.
We also appreciate your kind words about his relatable approach — it’s something we hear often and value greatly.
If you ever need any assistance, our Customer Service team is here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Jeff Brown has led me to many early…
Jeff Brown has led me to many early stage opportunities I would never have known about until they were well established and therefore far less profitable.
28 November 2025
Reply from Brownstone Research
Dear John,
Thank you for taking the time to share this great feedback! We’re delighted to hear that Jeff’s research has helped you discover early-stage opportunities you may not have found otherwise. Identifying promising trends ahead of the crowd is a core part of our mission, and it’s wonderful to know it has made a meaningful difference in your investing experience.
If you ever need assistance or have questions, our Customer Service team is always here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
Have Enjoy Many More Up Transactions…
Have Enjoy Many More Up Transactions Than Down?!
11 November 2025
Reply from Brownstone Research
Dear Kenneth,
Thank you for your review! We’re glad to hear that you’ve been experiencing more upward transactions than downward ones — that’s always encouraging. We appreciate you being part of the Brownstone Research community and look forward to supporting your continued success.
If you ever need assistance, our Customer Service team is here to help at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
A prosperous Group
Great infomation, Jeff is extremely knowledge and all the stocks and coins are doing well. Of course there are ups and downs but overall His recommendations are good. So glad i joined the brownstone Tribe. I know prosperity is on the way
21 November 2025
Reply from Brownstone Research
Dear Sylvia,
Thank you for sharing such an uplifting review! We’re thrilled to hear that you’re finding value in Jeff’s research and that your experience with our recommendations has been positive overall. Markets naturally have their ups and downs, but we’re glad our work has helped you navigate them with confidence.
We’re grateful to have you as part of the Brownstone Research community, and we’re excited to support you on your journey toward continued prosperity.
If you ever need assistance, please feel free to reach our Customer Service team at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
I have been a subscriber for years
I have been a subscriber for years. Absolutely the best tech research of all my publishers. Way ahead of all the analysts, pundits and talking TV meatpuppets.
21 November 2025
Reply from Brownstone Research
Dear Russell,
Thank you so much for your long-time support and for sharing such a fantastic review! We truly appreciate your loyalty over the years. It’s wonderful to hear that you’ve found our tech research valuable and ahead of the curve. Our team works hard to deliver insights that genuinely help our subscribers, and feedback like yours means a lot to us.
If you ever need any assistance, we’re always here to help. You can reach our Customer Service team anytime at 888-493-3156 or memberservices@brownstoneresearch.com.
Best regards,
Customer Success Team
i think this company is a scam!!!
After watching their video, and paying $2300, I decided this wasn't for me! I never even set up an account. I've emailed three requests to refund my money and have received NO reply!!!
18 November 2025
Unprompted review
Reply from Brownstone Research
Dear Lynne,
Thank you for sharing your concerns, and we’re truly sorry for the frustration you’ve experienced.
Please know that Brownstone Research is not a scam, and we take concerns like yours and customer support very seriously. Our team has attempted to reach you using the contact information we have on file, but unfortunately, we have not been able to connect with you.
We’d still like to help resolve this as quickly as possible. When you have a moment, please contact our Member Services team so we can review your account and assist you with your request:
📞 (888) 493-3156
📧 memberservices@brownstoneresearch.com
We appreciate the opportunity to make this right and look forward to hearing from you soon.
Best regards,
Customer Success Team
As of today, problem has been resolved.
This is a scam. You will talk to no one & my emails have not received a response. I’m reporting this company to the Texas State Board of Consumer Affairs. DO NOT PAY FOR THEIR SERVICES.
30 October 2025
Unprompted review
Reply from Brownstone Research
Dear Janis,
We’re sorry to hear about your earlier experience, but we’re glad the issue has been resolved. Please know that Brownstone Research is a legitimate publishing company, and we’re always available to help our subscribers. Our team actively responds to emails and can also be reached by phone for immediate assistance. If you ever need further support, please contact us at 888-493-3156 or memberservices@brownstoneresearch.com — we’ll be happy to assist you.
Best regards,
Customer Success Team
I enjoy listening to Jeff Brown he…
I enjoy listening to Jeff Brown he talks logically and seems sincere. i however found charges on my statement with amounts I never authorized nor have i received sufficient information to support the service i bought. I also paid $3535 for lifetime service yet i still paid $6000 for extra subscription. jeff also continues with new subscription packages which again i not privy to . i yet to have made a dime off his recommendations. I paid over $6000 tp Brownstone research a total scam
5 November 2025
Unprompted review
Reply from Brownstone Research
Dear William,
We’re sorry to hear about your concerns, and we truly appreciate the opportunity to speak with you regarding your account. As discussed during your call with our team, the details of your charges were reviewed and clarified. Please note that you currently have access to our Brownstone Unlimited membership, which includes all of Jeff Brown’s research services as part of your upgrade.
We also want to assure you that Brownstone Research is a legitimate publishing company, and we’re always available to provide further clarification or support. If you have any additional questions, please don’t hesitate to reach out to us at 888-493-3156 or memberservices@brownstoneresearch.com — we’re happy to help.
Best regards,
Customer Success Team
Who is this Jeff Brown of brownstone
Who is this Jeff Brown of brownstone, and why are his video ads that pop up on my YouTube and news feeds so damn annoying and long as f?
If he had something legit to sell, he wouldn't need to make a 30 minute long video about it that says... Nothing!
Beware of Internet scammers
24 October 2025
Unprompted review
Reply from Brownstone Research
Dear Lib,
We understand your frustration and appreciate you taking the time to share your thoughts. Jeff Brown is one of Brownstone Research’s founding analysts and a longtime technology investor who has spent decades in executive roles at major tech companies before launching his independent research service to share market insights with subscribers.
The video presentations you’ve seen are part of our promotional materials designed to explain the research and opportunities Jeff covers in detail. We certainly never intend for them to cause annoyance or confusion.
If you have ever subscribed to any of our services or received emails from us and would like us to look into your account or update your preferences, please send us your full name and email address at memberservices@brownstoneresearch.com
so we can assist you directly.
Thank you for your feedback, we truly value the opportunity to clarify and improve.
Best regards,
Customer Success Team
Don't buy any Jeff Brown products or services!
Jeff Brown and Day One Investor are a total scam. I paid $3500 USD for a lifetime membership and they said we’d be getting 10 recommendations per year, and updates on our previous Day One recommendations. I’ve received I think 3 recommendations in 1.5 years, and my many requests for a refund due their company not delivering even close to what they promised have gone unanswered. I’m going to file a complaint with the SEC if Jeff and his team haven’t responded to my most recent email request by the end of October 2025. I’m also going to hire a lawyer Gana Weinstein Law Firm.
22 October 2025
Unprompted review
Reply from Brownstone Research
Dear Mike,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Please know that we take your concerns seriously and have already attempted to reach you by phone and email to discuss this matter in detail.
Our goal is to ensure you receive the full value of your Day One Investor membership and to address any concerns you may have about your service. When you have a moment, please check your email or give us a call back at (888) 493-3156 so we can personally assist you and work toward a resolution.
Thank you for your time and for giving us the opportunity to make things right.
Best regards,
Customer Success Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.