I enjoy listening to Jeff Brown he talks logically and seems sincere. i however found charges on my statement with amounts I never authorized nor have i received sufficient information to suppor... See more
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They should explain that subscription services don't mean fast gains. We don't all have same experience w/investing. That being said, whenever I've called the company w/question, they spend the time... See more
Company replied
I feel when you recommend any new stock and then it drops a good amount you do not follow up on what we as investors should do. Hold, sell or buy more? Has anything changed from your side as to t... See more
Company replied
I was looking at your (rather long) video advertisement that popped up in my in box. I'm certainly no tech expert but am always looking for investment opportunities so I would need advice and guidance... See more
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Company details
Written by the company
Brownstone Research is a boutique investment research firm that consistently delivers insights and profitable investment recommendations to its subscribers. For too long, the best investment research has not been available to individual investors. It has been typically reserved for investment banks, hedge funds, private equity, and high-net-worth clients. The mission of Brownstone Research is to make that kind of proprietary research available to any investors looking to gain an edge in the markets. The goal is simple… to deliver unique and profitable investment research found nowhere else.
Contact info
55 NE 5th Ave, 33483, Delray Beach, United States
- (888) 512-0726
- memberservices@brownstoneresearch.com
- www.brownstoneresearch.com
2.3
Poor
349 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Intial contact
I was looking at your (rather long) video advertisement that popped up in my in box. I'm certainly no tech expert but am always looking for investment opportunities so I would need advice and guidance. However you do seem to have a lot of negative reviews on Trustpilot which is concerning. One point was that clients from the UK could not get through to your customer services, , is this correct? I always like to speak to a "real human" before investing any money in anything.
12 October 2025
Unprompted review
Reply from Brownstone Research
Dear John,
Thank you for taking the time to share your thoughts and for considering Brownstone Research.
We understand that making any investment decision requires both confidence and clarity, and we appreciate your diligence in reviewing feedback online. While we have many satisfied subscribers around the world, including in the UK, we recognize that some reviews mention difficulty reaching customer support. Please rest assured that our team is available to assist international clients, and we continue to improve accessibility and response times globally.
If you prefer speaking with a live representative before moving forward, we completely understand and encourage it. You may reach our customer service team directly at (888) 493-3156 or via email at memberservices@brownstoneresearch.com. A member of our team will be happy to address any questions you may have and provide clarity on what to expect as a subscriber.
Your trust is important to us, and we are committed to offering transparent guidance and reliable support every step of the way. Please feel free to let us know a convenient time if you would like us to arrange a callback.
Best regards,
Customer Success Team
Appears to be nontransparent about…
Appears to be nontransparent about charges. My 93-year old mother discovered two unauthorized charges from these people totaling $512.98 after responding to a single offer of a much lower price. One was on the 7th and one on the 9th. Curiously two other similar companies which she never contacted also used her card number to add charges on the 9th and a couple of days later. We were able to dispute them all but had I not been visiting she might not have noticed this. Great caution should be used in checking credit card billing if dealing with Brownstone Research.
7 September 2025
Unprompted review
Reply from Brownstone Research
Dear Keeper,
We sincerely apologize for the inconvenience and frustration this situation has caused. We’d be happy to look into those charges and provide clarification.
At this time, we’re unable to locate an account using the username alone. We’ve requested additional contact information to help us investigate further. For quicker assistance, we kindly ask that you give us a call at (888) 493-3156 or by email at memberservices@brownstoneresearch.com so we can gather the necessary details and look into this thoroughly.
We understand how concerning unexpected charges can be—especially when they appear unclear or nontransparent. Your feedback is important, and we take these matters seriously.
Thank you for bringing this to our attention.
Best regards,
Customer Success Team
Stay away from this company
Brownstone’s response is complete fabrication of the truth. They have not sent out one recommendation to me and I’ve been trying to get a refund for over two months. I called the company to ask him why I have not been receiving recommendations and they clearly told me that I needed to go to their website to find their recommendations. I repeat stay away from this company, they are not honest. Now supposedly, that can not even find my account. Inept does not begin to describe their company and service.
Stay away from this company. This company does not send out an email or text alerting their subscribers to a new recommendation. I subscribe to several investment newsletters and every one of them sends out a notification when they have a recommendation. They used to be Bonner Investments and had many problems and they changed their name because of all of the complaints. Buyer Beware!!!
29 July 2025
Unprompted review
Reply from Brownstone Research
Dear Mike,
Thank you for sharing your feedback. We’d like to reassure you that we at Brownstone Research do send email notifications to subscribers each time a new recommendation or update is released, so you never miss out on important research. At this time, we do not send text alerts.
If you haven’t been receiving our emails, this can sometimes be due to spam filters or settings with your email provider. We’d be more than happy to help you get this resolved so you receive every update without interruption. Please feel free to reach out to our dedicated customer service team at (888) 493-3156 or by email at memberservices@brownstoneresearch.com, and we’ll be glad to assist you right away.
We truly value having you as part of our research community and are committed to ensuring you receive the full benefit of your subscription.
Best regards,
Customer Success Team
Easy refund
My husband, who is 81. mistakenly signed up for a subscription at a cost of $379. I called the company and they were extremely polite and understanding. The money was returned to his account within 24 hours.
5 September 2025
Unprompted review
Reply from Brownstone Research
Dear Carolyn,
Thank you for sharing your experience. We’re glad to hear that our team was able to assist you promptly and ensure the refund was processed quickly. Providing respectful and efficient support is very important to us, and we appreciate you taking the time to acknowledge it. If you or your husband ever need further assistance, please don’t hesitate to reach out to us at (888) 493-3156 or by email at memberservices@brownstoneresearch.com—we’re always here to help.
Best regards,
Customer Success Team
Terrible service
Terrible service. Didn't pivot going into COVID and were HEAVY in biotech that cratered. Lifetime member and haven't seen actionable idea in over a year. Spacs were terrible recommendations. Jeff is a crook.
30 June 2025
Unprompted review
Reply from Brownstone Research
Dear Mark,
We’re truly sorry to hear about your experience and disappointment with our service. At Brownstone Research, we understand how challenging the markets can be, especially during unpredictable times like the COVID-19 pandemic. While no research or strategy can eliminate risk entirely, we strive to provide thorough analysis and timely insights to support our members in making informed decisions.
We value your feedback regarding past recommendations and your experience as a lifetime member. Please know that our team is continuously working to improve our research and ensure we deliver actionable, high-quality ideas to our subscribers.
We’d greatly appreciate the opportunity to learn more about your concerns and see how we can better support you. Please reach out to us at (888) 493-3156 or by email at memberservices@brownstoneresearch.com
so we can assist you directly.
Your satisfaction matters to us, and we are committed to addressing your concerns.
Sincerely,
Customer Success Team
They IGNORE requests to cancel the 90-day risk-free trial
After seeing a YouTube ad and then watching a lengthy interview that seemed very credible, I subscribed to the Brownstone Research newsletter with the promise of a 90-day no-risk trial, by paying about $150 (£114.34 after conversion)
When I reviewed what they send, mostly suggesting I pay more money to upgrade my subscription, I decided within a few days that the service was not for me and requested a refund.
I have sent messages via their website, emails to the contact email address in their membership site and also tried replying to their regular emails.
They have never acknowledged these requests or replied and certainly haven't refunded the subscription.
My guess is they are hoping to take the $500 annual renewal fee (about £385) each year from the credit card direct debit they now hold, because that was necessary during the sign-up process!
In my book that makes these people scammers.
Be warned - don't waste your time or money!
28 August 2025
Unprompted review
Reply from Brownstone Research
Hello Leigh,
We’re truly sorry to hear about your experience and regret that you have not yet received a timely response regarding your cancellation request. Please know that your satisfaction is very important to us, and we want to ensure this is properly resolved.
Our risk-free trial is designed to give members peace of mind, and we absolutely honor valid refund requests made within that window. We apologize if your prior messages were not acknowledged — that is not the level of service we strive to provide.
At this time, we are unable to locate your account in our system. To assist you right away, please reach out to our Customer Service number at (888) 493-3156 or email us at memberservices@brownstoneresearch.com with your subscription details so that we can promptly review your account and process the appropriate resolution.
Thank you for bringing this to our attention. We take feedback like yours seriously and will use it to improve both our service and responsiveness moving forward.
Best regards,
Brownstone Research Customer Success Team
I once Brown led his readers over the SPAC cliff.
I once belomged to a dervice that included Jeff Brown(Supposedly lifetime membership - Iam still alive but the publisher isn't. I would subscribe again at a reasonable price but not $2500+). Jeff had some profitable recomendations but I regret going down rabbit hole with him on SPAC recommendations. - What was he and I thinking? This is a now a credibility y issue for me.
2 January 2025
Unprompted review
Reply from Brownstone Research
Dear Buck,
Thank you for sharing your experience with us. We truly value long-standing members such as yourself and appreciate your candid feedback.
We understand your concern regarding pricing and past recommendations, particularly with SPACs. Investing always carries inherent risks, and while some opportunities deliver strong results, others may not perform as expected. We acknowledge how this can impact trust, and we are committed to continually improving the quality and consistency of the research we provide.
Regarding membership, while lifetime subscriptions were previously offered under different publishing structures, our current membership options have evolved to ensure ongoing support, resources, and access to research. That said, we’d be happy to discuss available options with you to see if there is a plan that better aligns with your current goals and budget.
Please reach out to us at (888) 493-3156 or email us at memberservices@brownstoneresearch.com, and we’ll gladly assist you.
We sincerely appreciate your past loyalty and hope to have the opportunity to serve you again.
Warm regards,
Customer Success Team
This company is a scam
This company is a scam. My parents bought a subscription to his newsletter but never received anything and when they called for a refund, they said they couldn’t connect him to the department but do you want sign up for At&T. He couldn’t get his money back even though they promise a 60 day money back guarantee. He had to dispute it with his credit card company. Don’t invest in him. He’s getting rich off of scamming people out of their money.
12 August 2025
Unprompted review
Reply from Brownstone Research
Hello Laurie,
We’re truly sorry to hear about your parents’ experience. Please allow us to clarify—Brownstone Research is a legitimate, U.S.-based financial publishing company, and we take pride in providing meticulous investment recommendations, honoring all of the guarantees we provide, including our 60-day money-back policy. We never engage in unrelated sales pitches, such as for phone or internet services, so it seems there may have been a mix-up with a third party.
If your parents did not receive their subscription materials or had difficulty reaching the correct department, we would sincerely like the opportunity to resolve this. Please have them reach out directly to our Customer Service Team at 888-493-3156 or by email at memberservices@brownstoneresearch.com, and we’ll ensure the matter is taken care of right away.
We value our readers and want every member to feel confident and supported in their subscription with us.
Customer Success Team
I don't remember signing up to this…
I don't remember signing up to this service. I don't even know what it is. At midnight $129 was taken from my account. I can't find an email or service I've signed up to to cancel. What the hell is this service?
11 July 2025
Unprompted review
Reply from Brownstone Research
Hello Red,
We understand your concern and apologize for any confusion this charge may have caused. Brownstone Research is a financial publishing company led by Jeff Brown, providing meticulous and well-researched investment recommendations to our subscribers. We only bill customers who have signed up for our services, and all subscriptions include email confirmations and account access details.
It’s possible this charge is connected to a subscription purchased under your name or email. We would be happy to investigate further—please reach out to our Customer Service number at 888-493-3156 or email memberservices@brownstoneresearch.com, and we’ll verify the account details and resolve this promptly, including a refund if applicable.
Your satisfaction and peace of mind are important to us, and we’re here to help.
Best regards,
Customer Success Team
I would not recommend this service
I lost quite a lot of money with this service. In truth I was throwing good money after bad from the word go. The service was sold to me on the strength of a company which the writer said had found a cure for blindness. This turned out to be hogwash and utilising this service is unlikely to produce any better results than the broader market. Anyway, with a great deal of hard work I have managed to make up my losses elsewhere so I hope my review helps others.
1 July 2024
Unprompted review
Reply from Brownstone Research
Hi, Graham! We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Brownstone Research and would love the opportunity to improve. We care and we want to make this better, please get in touch with us at (888) 493-3156! We'd be happy to help!
Avoid
I tried to cancel, but BS would not play ball.
Had to get Visa to block a fake transaction.
Fortunately Visa Security allerted me to this issue ,so perhaps they are aware of this BS company.
response to BS reply ....definitely no identity mix up ..Visa will have records. Over and OUT ...see TrustPilot reviews... below 2 stars overall rating
3 June 2025
Unprompted review
Reply from Brownstone Research
Dear Richard,
We’re very sorry to hear about your experience. Please allow us to clarify that Brownstone Research is a legitimate financial publishing company led by Jeff Brown, providing well-researched investment recommendations to our subscribers.
At this time, we were unable to locate an account under your information, which suggests there may have been a mix-up with another company. To resolve this, we kindly ask that you reach out to our Customer Service Team directly at 888-493-3156 or memberservices@brownstoneresearch.com with the details of the charge so we can investigate further.
Your peace of mind is very important to us, and we want to ensure this matter is resolved quickly.
Customer Success Team
I cancelled the subscription on 5/22…
I cancelled the subscription on 5/22 for $199.00 and they will not send me my refund. The agreement was I had the right to check it out for 30 days. I cancelled within a few days. STILL WAITING ON REFUND.
3 June 2025
Unprompted review
Reply from Brownstone Research
Dear Subscriber,
Thank you for bringing this to our attention. We sincerely apologize for the delay and the inconvenience you’ve experienced. Our services do include a 30-day or 60-day money-back guarantee, and since you mentioned canceling within that period, you are indeed entitled to a refund.
At this time, we are unable to locate your account in our system. To resolve this promptly, we kindly ask that you contact our Customer Service Team at (888) 493-3156 or email us at memberservices@brownstoneresearch.com with your account details so we can expedite your refund.
Your satisfaction is important to us, and we’re committed to ensuring this matter is handled quickly.
Best regards,
Customer Success Team
Shady business practices
I actually like Jeff Brown's articles and thoughts. Clearly an intelligent person who has been in the business a long time. Unfortunately, as someone who once had a lifetime subscription to his research reports, I have just become aware that the company that previously owned the letters went bankrupt and voila up pops Brownstone and now I am supposed to pay all over again. That is shady.
28 May 2025
Unprompted review
Reply from Brownstone Research
Dear Christopher,
Thank you for taking the time to share your thoughts. We’re glad to hear that you’ve found value in Jeff Brown’s insights and research. We also want to clarify that Brownstone Research is now a separate publishing company and not affiliated with any former publishers. Unfortunately, when a prior publisher ceases operations, we do not have the ability to assume or transfer their memberships, including lifetime subscriptions.
That said, we’d be happy to review your account and explore available options to ensure you can continue accessing the research you’ve enjoyed. Please reach out to our Customer Service Team at (888) 493-3156 or email us at memberservices@brownstoneresearch.com so we can assist you directly.
Your feedback is important to us, and we’ll do everything we can to support you moving forward.
Best regards,
Customer Success Team
Pushing people into investing in…
Pushing people into investing in anything musk is nothing short of scam.
Their response is a meaningless rubberstamp, same they use for all reviews they deserve.
Nice try though
7 April 2025
Unprompted review
Reply from Brownstone Research
Hi, John! At Brownstone Research, we strive for perfection and aim to provide positive experiences at all times. We also take pride in giving meticulously researched investment recommendations, providing great results. To assist you better, please call us at (888) 493-3156.
All recommendations are Dogs with fleas
All recommendations are Dogs with fleas, I was pretty good at losing money on my own, now I have become an expert at it.
1 March 2025
Unprompted review
Reply from Brownstone Research
Hi, Archey! At Brownstone Research, we strive for perfection and aim to provide positive experiences at all times. We also take pride in offering meticulously researched investment recommendations and our recommendations are showing significant returns. To assist you better, please call us at (888) 493-3156.
I could give you an ear full as to my…
I could give you an ear full as to my displeasure with Brownstone Research !!! Their “Bleeding Edge”, is more of an Advertisement to sell products. On their “Permissionless” there’s no portfolio OR NOT any portfolio on the entire site, like they say there is, THERE ISN’T !!! After spending $4000.00, all customer service could come up with, WERE SORRY there’s no refund 😡 but can offer one of their affiliates for which there is only “ONE” it’s the something, just under a different name, how wonderful, NOT !!!!!!! My name is Dave if you’d like to hear more
12 March 2025
Unprompted review
Reply from Brownstone Research
Hi, David! Thank you for your feedback. At Brownstone Research, we strive for perfection and aim to provide positive experiences at all times. We also take pride in offering meticulously researched investment recommendations. To assist you better, please call us at (888) 493-3156 or email us at memberservices@brownstoneresearch.com.
Brownstone Research is the start point, not the end point
I too am surprised about all these poor reviews on Brownstone Research. I've been a subscriber for the past three years and find their research invaluable. The depth and breadth of information is better than I find most anywhere else.
My guess is that disappointed investors don't have sufficient understanding of how markets and economy work. I've had stocks that went down 90% after buying, but those stock picks didn't come from anyone other than me. I've had plenty of winners and I get it right far more often than wrong because I do the homework before investing -- research is just the starting point. When you read a stock pick from any advisor or researcher, take it as getting to first base with someone else doing all the intensive legwork. Then comes your part: research other analysis, read the past two quarter's results, dig into the risks, learn the company's marketplace position (as a business). Only then do I pull the trigger.
Stocks go up and down, bonds go up and down, funds go up and funds go down. Get used to it. If you don't know what you're doing, don't blame someone else for being wrong. And of course, even the great Warren Buffet gets it wrong sometimes. It's the nature of investing -- there are no guarantees.
Over three years, I wouldn't continue as a subscriber if it wasn't paying off. I am still here because Jeff Brown returned. My career is in IT, so I am usually already familiar with most names Brownstone researches, but too far removed from the insights and research Brownstone brings to the table; I find it invaluable and most often profitable. Brownstone's research saves me a lot of time by focusing on their top picks, but it's not my only point of reference before pulling the trigger.
I have zero financial interest in this company and don't know any of the people. I'm just another investor sharing a better approach for using this valuable research. If it wasn't working for me, I wouldn't be here.
D. Harmon (nee Neil), Washington State
3 March 2025
Unprompted review
Reply from Brownstone Research
Hi, D. Harmon! Thank you for your excellent feedback! We are glad we could leave a positive impact and make your experience a pleasant one.
If it walks like a Russian psyop and talks like a Russian psyop...
Getting unsolicited spam from this moron via at least half a dozen different domains with the same garbage fear porn disguised as market research that reads an awful lot like Russian propaganda targeting older conservatives to create fear and the usual chaos.
They come in via spoofed emails making them appear to come from a Salesforce data centers in Germany, AWS in Seattle, and more, which lends further credence to this not being some random guy "Jeff Brown" sending all of this crap out.
16 February 2025
Unprompted review
Reply from Brownstone Research
Hi, Secretary! Thank you for your feedback. At Brownstone Research, we strive for perfection and aim to provide positive experiences at all times. We also take pride in offering meticulously researched investment recommendations. To assist you better, please call us at (888) 493-3156 or email us at memberservices@brownstoneresearch.com.
Don’t believe the bull s**t
Don’t believe the bull s**t
And try contacting them for anything and you won’t hear back
KEEP CLEAR of their lies they just want your money and try to get back your ‘60 day’ no quibble refund GOOD LUCK. Oh yes and no contact number if your outside the US, not that they would answer anyway
22 January 2025
Unprompted review
Reply from Brownstone Research
Hi, Sl! Thank you for your feedback. At Brownstone Research, we strive for perfection and aim to provide positive experiences at all times. Please be advised that we are unable to locate your account. To assist you better, please call us at (888) 493-3156 or email us at memberservices@brownstoneresearch.com.
Anyone stupid enough to fall for one of…
Anyone stupid enough to fall for one of his excessively long winded video ads full of BS deserves to lose their money.
17 January 2025
Unprompted review
Reply from Brownstone Research
Thank you for sharing your feedback, Glenn! At Brownstone Research, we are committed to excellence and dedicated to ensuring our customers have the best possible experience. We’re pleased to share that our portfolio recommendations have shown significant gains.
If there’s anything we can do to assist you further, please don’t hesitate to reach out to us at (888) 493-3156.
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