I hadn't realised that Brookhouse Gas could fit air conditioning units. The units have been in short supply due to increased demand but Nick came up and worked out a plan, sent an estimate and we were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The engineers turned up on time, presented themselves professionally, they were polite and friendly. Same engineer has been a few times before so familiarity helps create trust. No mess, no fuss, job... See more
Company replied
Once again Brookhouse Gas have excelled. The installation of our new air-con was superbly done. Staff arrived on time, were pleasant & very helpful. Work was done in a professional & considerate manne... See more
Company replied
Arrived at time given each day. Carpets covered and really tidy workers New boiler, pipework and power flush completed. 2 great guys. Worked in excessive temperatures in my loft when outside tem... See more
Company details
Written by the company
We, Brookhouse Gas Services, were formed in 2003 by myself, Nick Woodward and my wife, Donna. I started out in the gas industry in 1980 as an apprentice with British Gas and now have over 42 years experience. We are a family run business with 15 employees including our sons, Alex and Dan and we are based in Harthill on the outskirts of Sheffield. We install, service and repair appliances that run on Natural Gas, L.P.G and Oil. We now have approximately 2000 households covered on Service Contracts offering repairs 365 days per year giving our customers peace of mind. Brookhouse Gas are proud to work with Worcester Bosch and Novuna to offer our customers a range of payment options for your new boiler and heating systems. Have a look at our web site for full details. Short of time? not wanting a salesman through your door when you need a new heating system? Brookhouse Gas offer an online quotation system to give you a guide price for your new boiler - it only takes 60 seconds.
Contact info
44a Union Street, Harthill, S26 7YH, Sheffield, United Kingdom
- 01909 771100
- enquiries@brookhousegas.com
- www.brookhousegas.com
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpfull professional service
Very helpfull professional service. New boiler and radiators installed by skilled and friendly personnel
7 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Terry. Great to read comments like this
Have quick service.
Have quick service.
And fixed the part straightaway the next day.
6 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Sharon
Always great service
Always great service. Been using Brookhouse Gas for over 20 years and they have never let us down.
6 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Hope we can look after you for another 20 years. Thank you for your kind words Sarah
This review is for a recent service…
This review is for a recent service visit.
I was contacted in advance about an appointment and reminded politely the day before.
The engineer arrived on time. He was pleasant, professional and well turned out.
The service was carried out efficiently and the engineer was polite and communicated well
5 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Mr Dingle
Great and reliable team
Great, reliable and very professional company. Responding swiftly to service requests, providing personalised advice. Working to very high standards always taking care of the surroundings and the property. Highly recommended!!
5 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you so much Lidia
First class service
We recently had our boiler upgraded by Alex. We are delighted by this courteous young man’s visit to our home, he helped us to get the Hive up and running (we are not youngsters so the internet can be a bit of a steep learning curve!) He was prompt, thorough and left our property very tidy. First class service.
3 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you very much Mr Swain. Its lovely to read reviews like this and i will pass your comments on to Alex. Thank you again
I have trusted Brookhouse with my…
I have trusted Brookhouse with my servicing of gas appliances, fitting of radiators, repairs and removal of an old warm air boiler.
I have always found them friendly, accommodating when booking appointments, excellent work ethic from their staff and fair costs.
I have no hesitation in recommending the Company.
4 August 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you for your kind words Janet. We really appreciate your review
Excellent service from Alex as always
27 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Harry. Will pass this on to Alex
Arrived early very efficient so very…
Arrived early very efficient so very happy
30 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Nigel
Always an excellent service from Brookhouse Gas
Always an excellent service from Brookhouse Gas - Punctual, polite and knowledgeable cleared up left no mess - thank you Jack
29 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you. I will pass your comments on to Jack
Arrived bang on time
Arrived bang on time, always polite and courteous, cant recommend highy enough.👍
27 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Dave
Thank for the excellent air conditioner…
Thank for the excellent air conditioner installation the guys were amazing very helpful , kind and considerate.
24 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Cheers Tony
Reply from Brookhouse Gas Services Ltd
Thank you Richard
Excellent service from Brookhouse Gas …
Excellent service from Brookhouse Gas given by Mark.. who was Friendly polite and very efficient.. Highly Recommended Happy Customer.. 😊
22 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Teresa. I have passed your comments onto Mark
The gas engineer was friendly sociable…
The gas engineer was friendly sociable efficient at what he was doing. When he had finished he cleared up a job well done
22 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Mr Mellows
Reply from Brookhouse Gas Services Ltd
Lovely to hear Andrew
Great service every time
Great service every year, great bunch of lads that you can really trust, I would recommend them every time.
16 July 2026
Unprompted review
Reply from Brookhouse Gas Services Ltd
Thank you Karen
Excellent friendly service as always
Excellent friendly service as always
17 July 2026
Unprompted review
Excellent as always.
16 July 2026
Unprompted review
Engineer arrived on time
Engineer arrived on time, completed job efficiently and cleanly. No problem. Very reliable company.
16 July 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.