Britannia Airport Cars Reviews 

3,708
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional, highly punctual, and polite drivers who always ensure very comfortable journeys and gladly assist customers with heavy luggage. Travelers also appreciate the remarkably smooth and straightforward online booking system, which makes organizing rides very easy and reliable for everyone. However, some customers also noted occasional frustrating issues with punctuality, mentioning that vehicles arrived significantly late or completely failed to show up. A few reviewers were also not happy with unprofessional driver communication, language barriers, or unexpected vehicle changes during all of their stressful trips.

What people talk about most

Service

Customers had positive experiences with service, reporting that drivers were consistently punctual,... See more

Staff

Clients share positive opinions on staff, frequently highlighting that drivers are remarkably polite,... See more

Booking process

Reviewers mention positive feedback about booking process, describing the online system as very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that drivers are consistently... See more

Price

Reviewers highlight positive aspects of price, noting that fares are very reasonable and affordable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, reliable driver. Early hours pickup (3am) due to delays at all airports so taxis were few and far between. This company came through last minute to ensure we had a save way home. Gre... See more

Rated 5 out of 5 stars

Slight Comms anomaly but we eventually found each other, and the journey was safe, swift and comfortable. Driver was kind, courteous and personable which was no mean feat at midnight on a Saturday nig... See more

Rated 5 out of 5 stars

The taxi arrived on time, the driver helped with putting the bags into the car and even opened the door for me to get in. Malik, thank you for your professionalism and for getting us to the airport s... See more

Rated 5 out of 5 stars

The driver arrived in good time and took over loading our cases in the boot, ensuring we were comfortable in the cab for the journey ahead. The driver was very personable, explaining the route to... See more


Company details

  1. Taxi Service
  2. Airport Shuttle Service

Information provided by various external sources

Britannia Airport Cars Airport Taxi Transfer in London providing Airport transfer to and from all London airports i.e Gatwick, Heathrow, Stansted, Luton, Southend, London City airport and Seaport transfer Southampton, Dover, Portsmouth, Tilbury, Harwich, Meet & Greet service by our driver will be provided and booking handled professionally with great care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(3,708)

1,105 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a transfer from Gatwick to…

We had a transfer from Gatwick to Heathrow airport.
I appreciated the meet & greet service, which was included in the price. The vehicle was clean and a good size, perfect for 4 of us and all our luggage!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

We had a driver wonderful called Faruqe

We had a wonderful driver called Faruqe driver that called us as soon as we landed and told us he was there and when we are ready to just give him a call after pick the bags up , he did not rush us or make us feel like a number, on pick up he was polite and took the bags and placed it to the boot, I was travailing with my young boy of 4, who was slitly tired and a bit grumpy but Faruqe was funny and kind and kept him entertained, we had a really lovely journey and had a lovey chat all the way, definitely recommend highly. Thank you Faruqe x

13 August 2026
Unprompted review
Rated 5 out of 5 stars

First time using this service and not…

First time using this service and not the last :) booking process has been seamless, agents have been responsive quickly and pick up car spacious/clean along with nice/professional driver .

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Britannia cars

The timeliness which made our trip to the airport stress free. Most importantly the communication was excellent and the company kept us informed at each stage until our journey was complete. Have used Britannia cars before and will continue to use them as they’re safe, reliable and affordable.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Very easy and prompt service

The whole process was seamless. I liked how quickly they responded to my messages.
The booking process was very smooth.
Service was prompt and good.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Britannia airport cars has been serving…

Britannia airport cars has been serving myself and my family for the past few years across multiple trips. They have been highly reliable and all the drivers have been really nice.

I recommend them to anyone looking for a safe, reliable and reasonably priced journey.

Great company!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and very easy to book and very quick to reply with queries. Have used before and will use again. Highly recommend

16 June 2026
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with Britannia Cars

I had an outstanding experience with Britannia Airport Cars for my recent airport transfer. The booking process was straightforward, and I loved the proactive communication—receiving the driver’s details via WhatsApp ahead of time gave me total peace of mind. The driver arrived early, helped with our bags, and drove safely. The vehicle was clean and spacious. I highly recommend them for anyone looking for a reliable, fairly priced transfer!

9 August 2026
Unprompted review

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