Ordered a Canon interface cable on 30th July 2026 no further correspondence after ether invoice. Reached out multiple times via email no response. The cable still hasnt arrived or response and we are... See more
Company replied
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Ordered a Canon interface cable on 30th July 2026 no further correspondence after ether invoice. Reached out multiple times via email no response. The cable still hasnt arrived or response and we are... See more
Company replied
ordered my husbands present, was a great price, is brill quality and the delivery was fast, with email updates about dispatch etc. also v well packed for protection and eco too.
Company replied
They have the lowest price of the camera I have been looking for. Item delivered and I am very happy with my purchase. The only thing that I can say is that it took a couple of days before they have m... See more
Company replied
Great selection and competitively… Great selection and competitively priced. A personal service and quick delivery. They call you to let you know delivery date and check you'll be in which i think is... See more
Company replied
Bristol Cameras offer Digital Cameras, SLR Lenses, Binoculars and More. Buy online or in store at the UK's Best Prices.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Awesome experience from the start. I first called Bristol Cameras to get some advice to help me chose the right piece of equipment. Spoke to a very knowledgeable and friendly person who confirmed stock level, delivery options and also next steps for ordering. Great customer service !
Online ordering was simple, effective with good communication on progress of order via email. They use reputable delivery company (DHL) who delivered on time.
Great price, great service, will use Bristol Cameras again for sure !
Thank you !

Reply from Bristolcameras
Canon DCC-1950 case, Great product, all as advertised and quick delivery. A perfect fit for my Canon g5x mark II

Reply from Bristolcameras
I ordered a nikon lens hood on early monday 30th december, 9.30ish i receive email to confirm they have received my order, then at 12.44pm i get another email to confirm dispatch, so i think great it is on the way, WRONG , i get another email at 4.32pm confirming tracking details, so i start tracking it , and guess what it has not been collected, so i phone the store on thursday 2nd jan, to be told it has definately been picked up, then the shop guy says it missed the 4.00pm collection cut off, so why the hell did it fail the cut off when i received all other information about it earlier in the day, so then he says it definately got picked up and should be with me on that day i phoned them to which i tell the person on the end of the phone that royal mail tracking says that they have not recieved it, so he says i will have a look around for you and if it is still here will email you later, suffice to say i am still waiting for it and i know it will not turn up, so i have reported them to paypal to get my money back , do not use these idiots as you will be told a pack of lies , i will never use this company again and will have to reorder my lens hood from a reputable camera shop.

Reply from Bristolcameras
Absolutely fabulous service.
Ordered Rodinal developer on Saturday 21st December when the rest of the world seemed to be out of stock.
Received it on Tuesday 24th.
We are talking Christmas time when things get busy.
Will definitely be dealing with Bristol Cameras again.
Cheers!

Reply from Bristolcameras
Ordered a Tenba Axis v2 20l backpack late Thursday afternoon, bag dispatched Friday , delivered on Monday, Well pleased with service.

Reply from Bristolcameras
Great service. Lovely and helpful staff. Great products in this day and age of chemicals being hard to find. And great prices too, for both the product and delivery.

Reply from Bristolcameras
Purchased a used Lee filter holder with lens hood and Little Stopper filter from Bristol Cameras. Goods arrived within a couple of days, nicely packaged, and I am delighted with condition of the items at the price. First time purchase from Bristol Cameras and would happily shop there again.

Reply from Bristolcameras
Wow what fantastic service. I placed my order this morning and within 2 hours my order was dispatched. Great service will defo use again.

Reply from Bristolcameras
Ordered a weather station on the November 23rd and received an e-mail order confirmation immediately.
Two weeks passed and nothing received so I called the shop and was told the item would be coming into stock in the next couple of days.
Another week and no item or communications so I called again and spoke to a chap called Neil.
He confessed that my item had come in 8 days ago but it was not allocated to my order (which I guess was at least honest of him) so it was just sat there.
I had grown fed up of waiting to be honest so I just cancelled the order.
Not a good experience and, although the price was competitive, I probably would avoid using them again based on this episode.

Reply from Bristolcameras
Great to see that there are still a number of traditional Photographic shops out there. Highly recommend Bristol Cameras for price and a great range of all things photographic including 35mm film & film devoloping.

Reply from Bristolcameras
Excellent service throughout, from identifying which products I wanted to a very fast delivery.

Reply from Bristolcameras
I ordered a lens hood on the first of November. I rang today the fourth of December to ask what has happened to it. The man said he would check what has happened to it. I then received an email saying I have a refund from Bristol Cameras. I should have read the Trust pilot reviews before I placed the order. There service is absolutely appalling to say the very least. Buy from this company at your own peril.
In reply to your reply, I specifically told you not to cancel the order as I still wanted the lens hood as I had already waited a month. You said you wouldn't and then did exactly what I asked you not to do and cancelled my order. You told me on the phone in mid November that I would get my order buy the end of November, but you didn't contact me to tell me one way or the other what had happened to my Order. I only found out when I phoned you on the 4 of December that you still didn't have the item in stock. Saying it's poor service would be the understatement of the century

Reply from Bristolcameras
Excellent service from my initial call to ask about budget binoculars, through ordering and delivery.
Best price I found for the Pentax SP 10 x 50s, very pleased with them.
I will buy again from Bristol Cameras and I'm very happy to recommend them.

Reply from Bristolcameras
Very simple to use online account creating and ordering, the items I ordered were well packaged and delivered quickly.

Reply from Bristolcameras
I purchased some 35mm film which was received quickly, the price was good too. The film had long expiry dates and was well packaged for posting.

Reply from Bristolcameras
Having read other reviews regarding the slow delivery times, I called the shop to ask if the item I wanted was in stock and how long the delivery would take. I was assured the item I wanted would be with me with a few days. I ordered the item and it was despatched the next day, and received in 2 days. All well packaged. All positive from my point of view.

Reply from Bristolcameras
Bristol Cameras is my go to camera shop for all my photographic needs for a few years now. I started buying because of their prices always being the best in the market, and on the rare occasion of not I still buy it from them for the excellent service I get every single time.

Reply from Bristolcameras
Just ordered a used Tokina wide angle lens from Bristol Cameras. Great service, price and the lens is in incredible condition - thank you!

Reply from Bristolcameras
Great price, quick delivery, very pleased with the service - Will be back, perfect.

Reply from Bristolcameras
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