Bristolcameras Reviews 

1,615
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Ordered a Canon interface cable on 30th July 2026 no further correspondence after ether invoice. Reached out multiple times via email no response. The cable still hasnt arrived or response and we are... See more

Company replied

Rated 5 out of 5 stars

ordered my husbands present, was a great price, is brill quality and the delivery was fast, with email updates about dispatch etc. also v well packed for protection and eco too.

Company replied

Rated 4 out of 5 stars

They have the lowest price of the camera I have been looking for. Item delivered and I am very happy with my purchase. The only thing that I can say is that it took a couple of days before they have m... See more

Company replied

Rated 5 out of 5 stars

Great selection and competitively… Great selection and competitively priced. A personal service and quick delivery. They call you to let you know delivery date and check you'll be in which i think is... See more

Company replied

Company details

  1. Photo Shop

Information provided by various external sources

Bristol Cameras offer Digital Cameras, SLR Lenses, Binoculars and More. Buy online or in store at the UK's Best Prices.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,615)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Bristol Cameras are Brilliant!

I have used Bristol Cameras a couple of times now and both times they have offered quality products at reasonable prices and quick delivery. I have just recently bought a fantastic Pentax lens in mint condition for an amazing price, it was delivered very well packaged and I have been trying it out and I am so happy with the performance.

7 March 2025
Unprompted review
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Reply from Bristolcameras

most importantly we trust you will make very good use of your new purchase

Rated 5 out of 5 stars

Bit confused, but still great

My order included a secondhand filter and my shopping cart and final order description stated that I'd also receive a free bundled filter of the same type and size. I received only the secondhand one. Never mind, my package arrived quickly, and included everything I'd ordered. The films and dev have long dates, and P+P is reasonable. I am happy to rate this experience as five stars.

8 March 2025
Unprompted review
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Reply from Bristolcameras

Thank you Sir for you review, our team very much appreciated the time you took in letting us know

Rated 5 out of 5 stars

I recommend Bristol Cameras

I recommend Bristol Cameras. They have a good selection of stock and I've been impressed with the speed of dispatch and their efficient communication to resolve an issue with the order.

26 February 2025
Unprompted review
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Reply from Bristolcameras

Thank you Sir and great to hear our team were able to assist

Rated 5 out of 5 stars

Great for camera less accessories

They had a camera lens replacement, both cheaper and in stock compared to Amazon (even with shipping). The shipping service was very prompt, and well communicated.

14 February 2025
Unprompted review
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Reply from Bristolcameras

Lovely to hear Sir and pleased that we were able to help

Rated 5 out of 5 stars

Competitive pricing and excellent service

It's been quite a while since I have bought from Bristol Cameras but I've always got great service and this time is no exception. Competitive pricing and excellent service. I couldn't ask for more.

11 February 2025
Unprompted review
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Reply from Bristolcameras

Very pleased to hear of your revisit. Thank you Sir

Rated 5 out of 5 stars

Great shop

I have bought from Bristol cameras a few times now and they are always very fast with delivery and having stock that I couldn’t find in other places.

6 February 2025
Unprompted review
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Reply from Bristolcameras

We are far from perfect, but we do try our best. Thank you for taking the time to express your appreciation

Rated 5 out of 5 stars

I bought a Kodak camera from Bristol…

I bought a Kodak camera from Bristol Cameras. The price was better than anywhere else I could find the camera. Delivery was prompt. Good communication about delivery.

4 February 2025
Unprompted review
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Reply from Bristolcameras

We trust you will have fun with your purchase. Thank you

Rated 5 out of 5 stars

Ricoh theta

Excellent service fast delivery thanks

3 February 2025
Unprompted review
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Reply from Bristolcameras

Always pleased to hear, good of you to take the time out to let us know

Rated 5 out of 5 stars

Fast delivery

Fast delivery, exactly what I was looking for at a great price, thank you!

1 February 2025
Unprompted review
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Reply from Bristolcameras

Always pleased to hear. Thank you

Rated 5 out of 5 stars

Purchased 4x Kodak Image Pro 100

Purchased 4x Kodak Image Pro 100, Five Packs. Arrived promptly.

Happy repeat customer.

30 December 2024
Unprompted review
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Reply from Bristolcameras

pleased to supply films to such an enthusiast

Rated 5 out of 5 stars

nice to know someone caters for retro cameras

Not sure i could get a battery for 62 year old Pentax but Bristol cameras sorted me out, quick service great communication, will certainly deal with you again.
Thank you.

22 January 2025
Unprompted review
Bristolcameras logo

Reply from Bristolcameras

Wow, 62 years old, so pleased to hear your camera is still going strong

Rated 5 out of 5 stars

Prompt Service

Item ordered Thursday lunchtime, dispatched Thursday afternoon (via Royal Mail tracked 48-hour) and arrived Saturday morning.

16 January 2025
Unprompted review
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Reply from Bristolcameras

Royal Mail on the whole are very good and pleased item arrived in good time. thank you for letting us know

Rated 5 out of 5 stars

A great service

Item was dispatched in 2 days from order as stated on the website (2-3 days) and delivered the next day. When I rang with an enquiry the call was answered promptly and my query dealt with. The price was highly competitive and most other sites either didn't have stock or would take ages to deliver (i.e. from abroad). Overall a great service and would consider using them again.

16 January 2025
Unprompted review
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Reply from Bristolcameras

We have a great team that enjoy speaking with our customers, giving expert advice. We are pleased to hear that they have answered your queries

Rated 1 out of 5 stars

Bristol Cameras is breaking the Consumer Laws

The law "You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel."

Looks like the Bristol Cameras are breaking the law. Their policy, which should not overtake the law, says:

"A restocking fee of up to 20% is charged on returns, which prove to be non-defective."

Of course you can always email them and ask - except they dont have an email address!

7 January 2025
Unprompted review
Bristolcameras logo

Reply from Bristolcameras

Dear Customer,

If you have returned your items within 30 days of purchase in the same condition sold and unused, you will have already experienced a no quibble full refund. If an item returned has been used, marked , missing packaging, we are unable to sell as new to customers such as yourself and therefore up to 20% charge will be incurred, so as to allow us to reduce the product you returned. Fortunately almost all customers that return items with 30 days are incredibly respectful and therefore a full refund is ALWAYS processed. We also consider mitigating circumstances as to the cause of the delay of a return and naturally proceed with a full refund. I gather, having raised your complaint, that you have returned your item well in excess of 30 days or returned as used, therefore a charge of up to 20% may have been applied.

Rated 5 out of 5 stars

LP-E6P batteries

Bought 2 LP-E6P batteries, good packaging and prompt delivery.Good prices, but they are expensive.
Charged one took about 2.30 min, working as it should
in both R5 and 5DmkIV

13 January 2025
Unprompted review
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Reply from Bristolcameras

Awesome bit of kit you you have and clearly a keen photographer. Thank you for you business

Rated 5 out of 5 stars

Got the the binoculars i wanted at the…

Got the the binoculars i wanted at the best price anywhere ordered on a Thursday received on the Saturday excellent service would definitely recommend

12 January 2025
Unprompted review
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Reply from Bristolcameras

with the lighter evenings we trust you will take great enjoyment with your purchase. Thank you Sir

Rated 5 out of 5 stars

Ordered a Ricoh GR III with leather…

Ordered a Ricoh GR III with leather case, the Ricoh came the day after and the case the day after that. Very good service, they even rang me to check I'd be in the next day to receive the camera from the courier. You don't get that personal touch with bigger retailers. Thanks again.

10 January 2025
Unprompted review
Bristolcameras logo

Reply from Bristolcameras

You have excellent choice and have no doubt that you will enjoy using your top end camera. Wishing you a great New Year

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