I have been a loyal customer to BPerfect for years. Their products really are second to none! I had a query recently, and Deborah dealt with it promptly, professionally, and reassuringly. Thank you... See more
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Company details
Written by the company
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Contact info
8 Enterprise Crescent, BT28 2BP, Lisburn, United Kingdom
- www.bperfectcosmetics.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Popped into store today
Popped into store today , I have been going through chemo and struggling to draw my eyebrows . Forgot the name but the girl was amazing, colour matched me and drew them on and showed me exactly what to do . She also offered me to go back in if am struggling and they show me again . As someone who is nervous and very anxious about the changes in my appearance she made me feel so at ease and relaxed would definitely go back
I loved the experience at BPerfect…
I loved the experience at BPerfect Cosmetics at Blanchardstown. Mega is an excellent professional, my makeup was perfect and my hair was amazing too. I highly recommend their services and products. Thank you for the enjoyable experience.
I ordered a brow pencil with free gel…
I ordered a brow pencil with free gel mascara, the gel mascara didn’t arrive with brow pencil, I contacted perfect and gel mascara arrived the next day! Great service!
Love both products! My brows are now perfectly shaped !
Excellent service and products
Excellent service and products. Thank you
Ordered from BPerfect on a Sunday…
Ordered from BPerfect on a Sunday morning, on receipt of my confirmation realised I had the wrong address in for postage of my package. I emailed to ask would it be possible to change the address. Deborah got back to me very quickly - I didn’t expect a response to at least Monday but she had it sorted before Monday. Very grateful for this quick and efficient service.
What a great shop in abbeycentre
What a great shop in abbeycentre. The staff are fantastic 😊 they were so helpful and lovely, was just a great experience being in the store today....will be buying from this store from now on.
Amazing customer service.Deborah was…
Amazing customer service.Deborah was really helpful and sorted out my issue very quickly.
Thank you again Deborah.
Ann regarding P&P
Ann, has been very helpful and extremely good to reply to my emails regarding being charged £6.99 p&p to the Isle of Man 🇮🇲 we are not in the EU so shouldn’t be getting charged the £6.99 it should just be normal standard p&p prices. Ann kindly has refunded me my p&P and said she will get this issue solved, so that it doesn’t keep happening as it has in all my previous orders. Thanks so much Ann for all you help with this issue Angela 😁
I had an issue with one of their…
I had an issue with one of their products didnt think they could do anything but emailed and so quick to respond and are sending a replacement. Thank you Ann for resolving the issue
Ordered foundation & bronzing powder
Ordered foundation & bronzing powder, but unfortunately the powder came smashed to bits! Got on to customer service & Deborah sorted it for me in no time with a replacement, fantastic service Tk you .😉
Amazing customer service
I placed an order for instant tan however put through the wrong colour, I immediately emailed customer service but as it was a Sunday I didn’t hear back until Monday so thought it would be too late but no, I received an email confirming they changed my order to correct colour. Amazing customer service! Still to receive my product so can’t review but really pleased as customer service is as important and quality of good ordered!
Not worth the price
I've known about Bperfect for a while so recently bought the Indestructi'Brow dual-tip brow pencil. I have patchy eyebrows due to bad waxing experience so was delighted to find a product that was easy to use and looked natural. I've used it 3 times and it's finished already. A good product but works out too expensive, sadly 😥

Reply from BPerfect Cosmetics
Amazing customer service
Amazing customer service. Ann was so helpful and sorted out my issue with ease. Thank you so much ⭐️
Customer service very efficient on…
Customer service very efficient on changing address for me. 10/10 service.
Deborah delivers customer care
Deborah is a customer service extraordinar ! Honestly reached out with a little issue I had she quickly responded, and resolved my issue having the replacement sent out and I received within 2 days she was polite helpful and as someone who is a customer service advisor (can I get one of her please ) no Honestly beat customer service have a great day
Had a problem with my order as I…
Had a problem with my order as I received a wrong item and contacted customer service and just wanted to say Deborah was so efficient and helpful with sorting out my issue within a short time in a most courteous manner. I was very impressed with her customer service and order from bperfect regularly and never had an issue and will continue orders when someone like Deborah is dealing with any problem. Annette
Absolutely amazing customer service
Absolutely amazing customer service. very quick to reply and so helpful. I love their products!!!!!
Thank you!
Deborah
Excellent I’d entered my address…
Excellent I’d entered my address incorrectly and Deborah in customer service had it changed within hours of receiving my email and on a Sunday. Thanks so much.
Great service and very fast response…
Great service and very fast response from the assistance team
Very helpful and happy with the service
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