BPerfect Cosmetics Reviews 

Customer service very efficient on changing address for me. 10/10 service.

Deborah is a customer service extraordinar ! Honestly reached out with a little issue I had she quickly responded, and resolved my issue having the replacement sent out and I received within 2 days she was polite helpful and as someone who is a customer service advisor (can I get one of her please ) no Honestly beat customer service have a great day

Had a problem with my order as I received a wrong item and contacted customer service and just wanted to say Deborah was so efficient and helpful with sorting out my issue within a short time in a most courteous manner. I was very impressed with her customer service and order from bperfect regularly and never had an issue and will continue orders when someone like Deborah is dealing with any problem. Annette

Absolutely amazing customer service. very quick to reply and so helpful. I love their products!!!!!
Thank you!
Deborah

Excellent I’d entered my address incorrectly and Deborah in customer service had it changed within hours of receiving my email and on a Sunday. Thanks so much.

Great service and very fast response from the assistance team

IV only started to use BPerfet love all your products your face glow cream I love just ordered Annalivea bondel had a small mistake with that order but I emailed them and they r sorting it out for me to be sent out to me thanks so much to Deborah for fantastic customer service

Love this make up so much but Accidentally ordered the wrong colour foundation and contacted customer service and they changed it for me they were so helpful thankyou to Deborah for sorting it out for me

What an incredible experience! Ann gave me outstanding customer service. As a visually impaired customer I was struggling to find brow products that I could use and give natural results. Next thing Ann kindly arranged to have some products sent to me, I was so touched.
When I feel better I cannot wait to try them.
Thankyou so much

Love this company! Great customer service online and in store! Travelled to Manchester recently and went in store as needed help with shade matching and advised on products, girl serving was great! Accidentally ordered wrong shade of product online and emailed and they changed it over for me before the order was dispatched and very quick service to! Love everything about B perfect!

Deborah, replied to my email and responded quickly & resolved my issue, the lip oil I ordered had leaked during delivery & once photos were sent, there was no issue replacing the product, customer service was great!

Thanks
Louise

Customer service 5 stars, very quick to reply and solve issue. Very pleasant and helpful.

Love the lip trio that I have received. Amazing customer service when I required assistance.

I live in the US and placed small order with Bperfect Cosmetics. Even though I placed an order through the US.Bperfect site, It was shipped from outside the US. A month after receiving my products FedEx billed me $35 for tariffs! This was not disclosed to me when placing my online order. When I wrote the company they claim no responsibility and state that the tariff warning is somewhere on their website. Companies can be responsible for paying the tariffs. Bperfect chooses not to. And to not tell their customers. Beware and know you will be paying crazy Tariffs to the shipper after you receive your order.

I attended B perfect store in Braehead today and was served by Cora. Cora was very helpful and knowledgeable about the products. I appreciated her help with getting 2 bundles. I will definitely be back.

Ordered a brow pen from BPerfect recently which arrived promptly & with a gel pen which was great. Unfortunately the shade Ash Brown that I ordered was far too dark for me. Following emails between myself & Robyn in customer service I was sent a replacement in shade Brown which Robyn recommended for my colouring. This arrived within a few days & was perfect. The customer service I received from Robyn was really great as she went the extra mile to sort out the problem. It's so nice to find a company that not only provides excellent products but provides excellent customer service too. Thank you Robyn.

I had an item not arrive in my package. I emailed yesterday evening and by this morning a really helpful advisor, called Ann came back to me. Ann dealt with my query promptly, efficiently and in a friendly manner. Really pleased with this Customer Service.

Customer service is excellent I had a problem with a product not in my package when it arrived and was sorted straight away the reply was so quick highly recommended and their products are excellent .

Great customer service, quick response & resolution!