Boux Avenue Limited Reviews 

I ordered 2 bikinis in the sale.
Great price.
Beautiful quality and fast delivery.
Always a big choice.

The way my item I ordered was easy to find and delivery was when it said it would be.

Staff were rude and dismissive when serving at the till

Easy online ordering and prompt delivery

Have bought briefs from box before they are made really well material is lovely, if I were to criticise I would say from experience go up a size in the full briefs, other than that they are lovely, delivery was super quick.

Amazing service, arrived within a couple of days of ordering. Perhaps you could pass on to The Fine bedding company the courier you use?

Booked Bra fitting at the Birmingham Bull Ring Store and fitter was disinterested and didn't advise properly and disappeared part way through the fitting. Very disappointing and not reassuring at all. Wouldn't recommend for bra fitting service.

I ordered on line which was very easy

Order last sunday 28th june still waiting for my parcel to be delivered was also a birthday present which was on Wednesday the 1st july
Its now the 5th july and still waiting

Easy to order online. Fab fit to the bras. Quick delivery.

All good thank you
Easy to order collect & try on etc
😉

Their refunding as out of stock if the items unavailable then it shouldn’t be shown as in stock

I ordered the black and white Rivoli swimsuit in a size 32E to wear to a pool party in Italy in July.
It arrived and I noticed the hygiene strip on the gusset was crinkled and hanging out. After I tried the costume on, with my knickers it was very short in the body and the back straps twisted no matter how much I put them right. I thought this may be because the costume was sort in the body so I ordered a 34E for next day delivery.
It arrived and again the hygiene strip was not secure. It made me wonder if the costumes had been returned and not checked properly. The 34E fitted but the back of the straps still twisted and looked unsightly but the main reason for not keeping the costume was because of the hygiene strips being loose on the gussett.
I tried to contact Customer Services on the website but there is a bug in the program that keeps sending a message that no special characters are accepted ( there were none in my explanation)
I called the customer service number and spoke to Amanda who was helpful and gave me a reference number of 611221. I told her why I was sending both orders back (Order numbers BX11933162 and BX11940670It) and said there was no space to put an explanation on the return apart from "Other"

It's disappointing because because the costume looked just what I wanted on the website but I'm not keeping something that may have been tried on by another customer.

I visited the Hull, St Stephen’s store to have a bit of an overhaul. A lovely lady, called Pam, helped by measuring me and going to get countless bras from the shop floor to find a selection that I was happy with. She went above and beyond, was very helpful and made me feel extremely comfortable. Thank you, Pam!

Easy ordering, good quality product and very straightforward door to door returns available for the one item which didnt quite fit. Really happy with the one I kept.

Wife loves the pj's especially in the warm weather and cotton

Really positive experience. Delivery was as expected & the items I bought for my wife were of excellent quality, really pleased with these purchases

Easy website to use and a lot of choice of everything on there

Website is impossible to use, I attempted to check out multiple times, just keeps taking me in a loop. Can’t use the feedback form as it wants an order number. I have this issue every time I order from Boux, regardless of device, payment method etc. it’s no longer worth it when there’s other underwear companies out there that make ordering easy.
In the end I gave up, I will order from somewhere that’s website is in the 21st century

Really pretty bikini but ridiculous amount of bulky unremovable padding in the bra. I’m already 34D I don’t need any extra.