Boston Proper Reviews 

952
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and stylish nature of the clothing, often receiving compliments on their purchases. Many appreciate the wide selection of merchandise, finding items true to size and well-fitting, alongside positive customer service and fair pricing during sales. However, some customers noted challenges with sizing, particularly the lack of petite options and pants being too long, sometimes requiring alterations. A few people experienced issues with product quality, like damaged items or garments showing wear quickly. Additionally, some reviewers reported dissatisfaction with customer service, citing unhelpful interactions, issues with rewards, and significant delays in order delivery.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with the... See more

Quality

People report ambiguous experiences with quality, with many customers consistently praising the high quality,... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing excitement about placing... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the clothes pricey and not worth the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

BP always has great sales! I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware tha... See more

Rated 4 out of 5 stars

While I have made this suggestion several times I’ll try again. Please carry petite lengths for dresses, pants, etc. I’m 5’3” and the only pants that are available to me are the cropped pants and s... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.0

Great

TrustScore 4 out of 5

952 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(952)

51 reviews in the last 12 months

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Rated 4 out of 5 stars

Reluctant online shopper

Recommended by a stylish acquaintance. For an old hiker, biker, climber, I like feminine attire. I bought a couple things to wear to church and a welcome reception for a wedding in Peru.
I’m a reluctant online shopper, due sizing/fit and the ease of return.
Looking forward to receiving my first purchase.

25 April 2025
Unprompted review
Rated 4 out of 5 stars

Bad return process

Quality of clothes is great.
Your return policy is not well built. You need to figure out how to provide a prepaid label at least and free returns at best. It is a major turn off unfortunately.

BUT because the clothes are really nice I will keep shopping.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Love shopping at Boston Proper

Love shopping at Boston Proper. The selection of all of the items is very expansive. The prices are very good and they are great when you have a discount code. The quality of all the items I purchased is excellent. Definitely deserve a 5 star review

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Classy

Classy, sassy and stylish! I am delighted by the selection and colors. I have my Boston Proper items that keep their shape and sizzle!

22 April 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a sequined jumpsuit for a…

I purchased a sequined jumpsuit for a special occasion. So sorry I did. The garment drops tons of sequins all on the floor whenever I take it out to wear it. So many sequin droppings I have to vacuum afterwards. I do not recommend Boston Proper for this kind of special occasion wear.

21 April 2025
Unprompted review

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