Blue Nile Reviews 

I ordered an engagement ring. I felt the entire process was smooth and the process was easy. The amount of selection could be daunting for a guy who doesn’t know much about engagement rings but after asking my future fiancée discreet questions, I was able to use the filters to find the perfect ring for her. She absolutely loves her ring and is constantly showing it off to everyone!

The purchase process went really well and my order was delivered on time. I was very excited to receive my ring and could easily login to see the status.
The ring itself is not quite what I was expecting. The band seems thinner than it looked in the photo and the pear diamonds are cloudy.

Working with liar / fraud youtuber kyle pallo, a big NO. Shame on you for not researching who you sponsor Blue Nile.

Customer service, delivery service, quality

in-store (Boca Raton) return experience was not too pleasant. store representative was behaving like she was doing us a favor. not welcoming, not a single polite word. it was very obvious that she's not too excited that I bought earrings online, tried in store and decided to return there. Asked to show a few more options. she did, but again with the same spirit. I visited blue nile stores in 3 states - had completely different experience.

The website is easy to navigate and saving items I would like to purchase makes the shopping experience easy. Most importantly, I trust the quality of the jewelry Blue Nile carries.

I purchased the 5-carat diamond stud earrings based on the photos shown online. In the product images, the diamonds appeared to sit low in the setting, close to the prongs, which would allow them to lay flat against the ear.

Unfortunately, the earrings I received looked very different. The prongs were much longer than shown in the photos, causing the diamonds to sit far away from the ear instead of flush against it. Rather than looking like classic diamond studs, they hung down from the ear and resembled drop earrings.

I was disappointed because the actual product did not match the appearance depicted online. If you are looking for diamond studs that sit flat and close to the ear, be aware that the setting may not look like the product photos.

Fantastic, couldn't be happier, I was sceptical but when I received the engagement ring I ordered exactly as I wanted it, I was really happy. Definitely recommend it.

Beautiful design, great cut and perfect it size.

Always a great experience Absolutely recommended

The products are beautifully made. You can track the process while the ring is being made. The timing that is given is accurate and sometimes early

False advertising on when I would get product delivered. Reached out to you and was given the once it leave our facility it out of our hands. You would think being in the business of expensive products you would put procedures in place instead of “not our problem”

Good product, good price, good service

After giving my wife her earrings, she wanted a size up and blue Nile wouldn’t exchange while honoring the discounted

The promise date got pushed back and did not get my ring until two weeks later. This disrupted my engagement plans

From placing the order, to the delivery, it's always easy to do business with Blue Nile ...

The 2 ct anniversary band is beautiful. I love all my Blue Nile jewelry. I always get excellent assistant from Paul.

The order was handled so quickly and arrived quickly. The quality was excellent!

Great service. Lots of options online. The shop in Galleria Houston was incredibly helpful as well for sizing. Great pricing. Great customer service. Policy to return/ exchange within 30 days was really useful. 10/10 recommended

Blue Nile is great.
I wish you had more yellow gold items…