bloomon UK Reviews 155

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

My order didn’t arrive on time The flower type got changed I was satisfied about the refund process The customer service was great

Company replied

Rated 3 out of 5 stars

Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... See more

Rated 5 out of 5 stars

Every two weeks i receive a wonderful bouquet. The flowers are always changing and creative In style not your typical florist or supermarket purchase and worth every penny. They last perfectly for t... See more

Rated 5 out of 5 stars

Beautiful, show stopper arrangements. I’ve received flowers from Bloomon regularly for years and often send them to others as gifts, which are always well received. The flowers are beautiful and a... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Designer
  6. Flower Market

Written by the company

From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.

bloomon UK

Written by the company

Have flowers delivered with bloomon
Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.

Your bouquet always delivered for free by bloomon

Impress with floral design, free delivery.

Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.

Contact info

3.6

Average

TrustScore 3.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beautiful bouquet

Beautiful bouquet, but…. Some broken flowers (again) and plant food was missing. No response from BloomOn till date after submitting an inquiry immediately. Flowers already starting to decay after just one week in due to that.

Also…deliverer clearly is a smoker. The flowers smelled strongly like cigarettes when delivers.

28 March 2025
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi Pei-Yin, thank you for your review.

How annoying to hear that the quality did not meet your expectations. This is of course not the intention, and we apologize for the inconvenience. Would you like to contact (www.bloomon.co.uk/help)?

We would be happy to help you find a suitable solution.

Greetings on behalf of bloomon
(sent via mail)

Rated 5 out of 5 stars

Excellent customer service

Update: I have changed this review to now be a 5-star review based on the customer service. Sometimes things don’t always go right with orders and that is just part of buying online, but the support afterwards can make your experience of a company 100% positive. If only all companies had the customer service you have, it would make shopping a more positive experience. Well done, Bloomon!

Having spent nearly £40 on some dried flowers, my wife (who knows her flowers) was utterly disappointed with them. Some of the stems were just pretty ugly and some fell apart when taking them out of the wool. She used to love Bloomon when we had our subscription but these dried flowers were very poor. The only reason it isn’t one star is because the base was nice.

14 February 2025
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi,

Thank you for review and I am very sorry to hear that your wife was so disappointed and that some of the stems fell part. As I hope you know, having had a subscription with us before, that's of course not the quality we want you to receive from us. 

Please reach out to us with pictures of the bouquet here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!

Wam regards from bloomon
(sent via mail)

Rated 1 out of 5 stars

Ordered flowers at loveyou girlfriend…

Ordered flowers at loveyou girlfriend job. We’re supposedly delivered after 7pm on a Friday (she wasn’t there anymore ofc). When we checked during the weekend, they weren’t even there.
Asked for a refund and got it

14 February 2025
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi,

Thank you for your review and I am very sorry to hear that the flowers were not received. That's of course not how it should be and we can absolutely understand how disappointing it is!

I'm happy to hear that you already got a refund. If you have other concerns, please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!

Warm regards from bloomon
(sent via mail)

Rated 1 out of 5 stars

I was promised a discount which I…

I was promised a discount which I didn’t receive. Felt betrayed.

6 January 2025
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi Oswald,

Thank you for review and I am very sorry to hear that you felt betrayed because you didn't receive a promised discount. That's of course not how it should be!

Please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!

Wam regards from bloomon
(sent via mail)

Rated 2 out of 5 stars

Very late delivery

The flowers arrived a week later than initially communicated. After a week of being "on the way", self-evidently, the flowers were not in perfect shape...

9 December 2024
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi JB,

Thank you for review and I am very sorry to hear that your flowers arrived a week later than initially communicated. That's of course not how it should be! 

While there can be small delays, the flowers should always be delivered the following day at the latest. We are very sorry that this was not the case here and we would like to apologise for any inconvenience caused.

Please reach out to us here https://www.bloomon.co.uk/help/delivery-and-quality so we can help you find a solution!

We will always compensate you, if the bouquets are not of the quality that we promise.

Wam regards from bloomon
(sent via mail)

Rated 5 out of 5 stars

Reliable and on-time flower delivery

In order to surprise a friend, I decided to order flowers from BloomOn. It was the first time I did - the reason not to go with another company? Their beautiful bouquets and incredible colours. Prices are perfectly fine as well! Delivery took place 4 days later - on time. The flowers were a perfect surprise and now - after 3 days, they are getting more beautiful day by day. Will order again!

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Order was day delayed & broken vase

Order was day delayed. As we were not home that day I filled a complaint. Order still got delivered and put in the middle of the sun all day. After opening the vase was broken in pieces. Filed again a complaint. New delivery will be done tomorrow. Resolution was done kind and with speed.

17 August 2024
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hello Anke.

Thank you very much for your review.

I am pleased to hear that we were able to help you quickly and offer a suitable solution. I hope you will be very happy with your new flowers and vase.
We would like to apologise again for any inconvenience this may have caused you.

Have a great day!

Kind regards, 
bloomon
(sent via mail)

Rated 2 out of 5 stars

Now not good value

Have been buying bloomon for two years. When we started we got a good selection of flowers but over the last 12 months we are getting less and less. Not what it used to be :(

1 August 2024
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi Nick, 

Thank you very much for your review and your feedback. We greatly appreciate it.  

I'm very sorry to hear that you have not been happy with the flowers for some time. That's of course not how it should be! 

Although we make every effort to ensure that our bouquets remain beautiful in your vase for a minimum of ten days, as flowers are delicate natural items, things don't always go as planned.

If there are any flowers that you are unhappy with, please contact us. Your input is much appreciated as our floral team constantly monitors the quality of the flowers in our bouquets to make sure we only use the best and longest-lasting stems. This is the direct link to our contact form: https://www.bloomon.co.uk/help/delivery-and-quality.

Wam regards from bloomon

(sent via mail)

Rated 5 out of 5 stars

Best flowers that last for weeks!

Always the most beautiful flowers. Different from all other flowers I have had. Very unusal and beautiful. They always email the week before to remind you your flowers are due, which makes it easy to change your delivery if you are going away. Best flowers ever and they last for weeks.

11 July 2024
Unprompted review
Rated 3 out of 5 stars

The delivery was super fast and easy

The delivery was super fast and easy. My only complaint is that I ordered the peonies for an amount of 40.95 euros. The flowers looked nothing like the photo. 4 of the flowers were already completely in bloom. For this price I should have gotten way more flowers than what I got. I don't think I will ever order again.

10 May 2024
Unprompted review
bloomon UK logo

Reply from bloomon UK

Dear Sarah,

Thank you very much for review. I am very sorry to hear that our flower delivery did not look like the photo and that 4 of the peonies were already in bloom. That's of course not how it should be and I send my sincerely apologies.

You are very welcome to contact our customer service so we can help you find a solution. 

Kind regards, 
Bloomon

Rated 1 out of 5 stars

I was on holiday

I was on holiday, ordered for valentine some flowers.
they didn't arrive !! Then we scheduled another day through messegener, for another adress, but you guys sended it to the same adress. The surprise and the day was not as planned and we even had to pay more for the valentines delivery.
You guys are trying your best to compensate, thank you for that. but the service wasn t good enough.

14 February 2024
Unprompted review
bloomon UK logo

Reply from bloomon UK

Dear Wim,

Thank you very much for leaving your review. We are extremely sorry to hear that your experience with bloomon was not optimal, especially for such a special day as Valentine. Our sincere apologies for this experience.


We refunded the full bouquet and I can see that we sent a new order for February the 20th to a new address. I hope that bouquet arrived correctly. If there are any problems with this bouquet or if it didn't arrive, please reach out to us at service@bloomon.nl. Greetings on behalf of bloomon, Jeffrey
(sent via mail)

Rated 2 out of 5 stars

Deliverypoor delivery service and customer service not on planned day

Delivery not on planned day!
Customer service not reachable on the phone to help and fix the issue; also no reactivity of customer service on what’s app

9 November 2023
Unprompted review
bloomon UK logo

Reply from bloomon UK

Hi Eric, thanks for your feedback. I'm sorry to read that the delivery did not go as planned and you couldn't reach us, my apologies. You can reach us on 
020 3322 1989 or you could message us via Facebook: https://www.facebook.com/bloomonUK/. We would love to help you out. Greetings from bloomon
(sent via mail)

Rated 4 out of 5 stars

Great bouquet at the right price

The ordering was easy and fun. The bouquet was fabulous. The price was right.
The only problem - it was late 😕 I ordered at 15:00 on Monday, for our anniversary on Tuesday. The flowers came around 17:00 on Wednesday 🤔

20 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look