Flowers came a day too early. Wasn't impressed with the way they looked after unpacking - but they did recover quite well. Edit: Bloomon reached out to me with a very customer friendly response. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... See more
Every two weeks i receive a wonderful bouquet. The flowers are always changing and creative In style not your typical florist or supermarket purchase and worth every penny. They last perfectly for t... See more
Service was great and bouquets were really great but bloomon decided to increase their price to £43 per bouquet while sending a bellow average one. We figured out that at that price it would be cheape... See more
Company replied
Company details
Written by the company
From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.
bloomon UK
Written by the company
- Have flowers delivered with bloomon
- Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.
Your bouquet always delivered for free by bloomon
Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.
Contact info
71-75, Shelton Street, WC2H 9JQ, London, United Kingdom
- 020 3322 1989
- service@bloomon.co.uk
- www.bloomon.co.uk
3.7
Average
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful arrangements
Creative, interesting and thoughtfully compiled bunches of flowers that last weeks. Thank you
22 December 2023
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Deliverypoor delivery service and customer service not on planned day
Delivery not on planned day!
Customer service not reachable on the phone to help and fix the issue; also no reactivity of customer service on what’s app
9 November 2023
Unprompted review
Reply from bloomon UK
Hi Eric, thanks for your feedback. I'm sorry to read that the delivery did not go as planned and you couldn't reach us, my apologies. You can reach us on
020 3322 1989 or you could message us via Facebook: https://www.facebook.com/bloomonUK/. We would love to help you out. Greetings from bloomon
(sent via mail)
Great bouquet at the right price
The ordering was easy and fun. The bouquet was fabulous. The price was right.
The only problem - it was late 😕 I ordered at 15:00 on Monday, for our anniversary on Tuesday. The flowers came around 17:00 on Wednesday 🤔
20 September 2023
Unprompted review
Very beautifull flowers and quick…
Very beautifull flowers and quick delivery
19 August 2023
Unprompted review
Very disappointed this month there was no flower food. So flowers are not lasting as long as the usually do. Not what I expect from Bloomon
Very disappointed this month there was nono
27 July 2023
Reply from bloomon UK
Dear Christine,
Thank you for your review.
We're very sorry to hear that you did not receive the flower food with your bouquet this month and that the flowers are not lasting as long as they should. That is of course not what we want and for this we send our apologies to you.
Please feel free to get in touch with us via our contact page so we can find a solution with you and make this a happier experience.
We hope to hear from you!
Best regards,
Agnes from bloomon
Regular subscription customer
When my flowers first arrive I’m usually thrilled with the selections; far too often some dry up 3 / 4 day’s in, making it not value for money.
I’ll be considering whether to continue with my subscription.
Overall comments satisfactory, but improvement needed in shelf life so to speak!
24 July 2023
Reply from bloomon UK
Dear Sheri,
Thank you so much for your feedback.
I'm glad to hear that you like our designs, but I'm sorry that you've been experiencing issues with the vase life of some flowers. We try to guarantee that our bouquets look nice in your vase for at least 10 days, but because flowers are fragile, natural products things don't always go according to plan.
Please reach out to us if you are not satisfied with the quality of certain flowers. Our flower team is always keeping track of the quality of the flowers in our bouquets, to ensure we only include the best and most long-lasting stems - so your feedback really helps. You can contact us directly here: https://www.bloomon.co.uk/help/delivery-and-quality
We will always compensate you, if the bouquets are not of the quality that we promise.
Wam regards from bloomon
Beautiful flowers
Beautiful flowers, well packed and delivered. Last a long time and give us a lot of pleasure
11 July 2023
They responded promptly to request…
They responded promptly to my request that the bouquet seemed a little sparse for size of vase they sell and I got a prompt response and bouquet seems more abundant since and have been very pleased with each delivery since
10 July 2023
Lovely but not as lovely as before!
I’ve been a blooming customer for a while and I feel recently that the cohesive look of the bouquet is not what it was unfortunately. Still lovely but not quite as impactful as they have previously been
15 June 2023
Reply from bloomon UK
Hi Tish,
Thank you so much for your review. Sorry to hear that you were not completely happy with your flowers. Please contact us at service@bloomon.nl so we can help you! Kind regards, bloomon
I ALWAYS LOVE THEM!!!
I ALWAYS LOVE THEM!!!
The fact that each stem is unique and the bunches are always so well-curated in terms of variety and colour means it's the best monthly surprise.
Please never change!
5 May 2023
Broken and withered
The flowers arrived a my friend’s place in Berlin broken and withered and she had to spend part of her 40th birthday to send a complaint to Bloomon to receive a fresh bundle. The new flowers looked great then, but the first batch was very embarrassing and I wouldn’t use Bloomon again or recommend your service based on that experience.
26 April 2023
Unprompted review
Reply from bloomon UK
Dear Anna S. Thank you for your review. We are very sorry to hear that the first bouquet arrived broken and withered at your friends place. We can imagine that this must be a very inconvenient situation. Our sincere apologies! We are happy to hear that the new flowers arrived in good condition and looked great! We would like to offer you a discount code so you could use that code on a next order, so maybe the treshold to order again would be a little lower. We are looking forward to hear from you via mail, then we can send you the discount code. With kind regards, bloomon
The flowers are always good quality and…
The flowers are always good quality and interesting variety. Sometimes it might be good to have a more formal bouquet of 3 or 4 varieties to make a different display
6 April 2023
Fab selection
Fab selection, always varied and great customer service … a nice surprise delivered every month!!!
30 March 2023
My flowers did not arrive last Thursday…
My flowers did not arrive last Thursday and I haven’t had a response to my email
23 March 2023
Reply from bloomon UK
Dear Nickie,
Thank you so much for sharing your feedback with us.
I am so sorry to read about this experience you had with us and your flowers did not arrive as well as you did not hear anything from us after sending us an email.
In case you still haven't been in contact with us, please reach out to us via this contact form as we of course would like to compensate you with a new delivery of flowers: https://www.bloomon.co.uk/help/something-else
We apologise the inconvenience.
Happy Easter from team bloomon.
Always the most wonderful and unusual…
Always the most wonderful and unusual combination of colours in my Bloomon bouquet and the flowers last for at least 3 weeks - sometimes more!
26 March 2023
Order was not received and I paid for…
Order was not received and I paid for delivery on Sunday 12 Feb. 2023. Tried to contact customer service but no response.....NEVER AGAIN
13 February 2023
Unprompted review
Reply from bloomon UK
Dear Yvonne,
Thank you for your feedback.
I am so sorry to read that your order was never delivered as well as you couldn't get in contact with us.
I should indeed be possible to reach us by phone or e-mail and we will reply within a short notice.
Due to this experience, we would of course like to get in contact with you in order to compensate you this delivery you never received.
I therefore hope you will give us a call on this number 085 - 888 4404, send us a message via Whatsapp: 06 13 862 995 or here: https://www.bloomon.nl/contact/overige-vragen
Would you prefer English, please get in touch here: https://www.bloomon.co.uk/contact-us
We are looking forward hearing from you.
Best regards from team bloomon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.