Bip&Go Reviews 

January 2025, I placed an order for a tag which never arrived. Our planned road trip was cancelled and we flew out instead. Despite the fact that no tag was ever received or used, by March we began receiving letters demanding large sums of money for alleged journeys we had never made.
When asked to provide evidence of these supposed trips, the company ignored the request and instead continued sending generic, scripted letters insisting on payment. Their behaviour is not only unprofessional but appears deliberately deceptive.
We chose not to engage with their intimidation tactics and are pursuing the matter through proper legal channels. My advice to others is clear: return any correspondence unopened, do not be drawn into their threats, and treat these demands for what they are — the tactics of parasites preying on customers.

My partner and I are beyond furious with this company of outright thieves. We ordered a tag well in advance of our trip, only to spend four weeks waiting in vain — nothing ever arrived. Our online account and app never worked, every attempt to reach them by phone was deliberately cut off, and not a single one of our emails received a genuine reply. We had no choice but to leave without the tag and use our credit card instead. Yet, on our return, we discovered that B&G had the audacity to steal a total of €330 from our account without delivering a thing. Despite our countless attempts to get answers, we’ve been stonewalled at every turn — the same meaningless, copy-and-paste email in French, no accountability, no refund, and absolutely no customer service. Their actions are nothing short of daylight robbery. To make matters worse, our own bank is refusing to intervene, effectively leaving us at the mercy of these con artists. We feel utterly cheated, ignored, and scammed. This is a disgraceful operation, and we demand urgent accountability and repayment of the money they have stolen.

The manual for installing the badge did not correspond with the product. IT is extremely difficult to log into the BIP&GO account to check invoices and payments. Overall the organization feels amateuristic

Works flawlessly. But reporting could be more in-time.

Good instructions and easy to install…

Great experience, fast shipping, easy installation and great to smoothly navigate through the gates.

I find this service very convenient. The pricing however. Not so much. If you don’t use Bip&Go for 12 months, there’s a 10€ fee! WHY?

It works good

Less headache, more peace of mind

Easy to acquire, easy to use

Easy and quick no hassle with cc or coins at the gate.

Awful. Never received the badge even after returning from France. 12 months later they are still charging me subscription fees. No way to make contact or retract your bank details! Avoid & just use emovis.

Easy to use Bip and go. Only at some Toll Stations you must know "30km/h sign & a t" is your slot to choose, not the t without 30km/h.

Stay away. There are far more reliable alternatives out there. Don’t fall into the trap we did.
Bip&Go was a complete disaster. The tag barely worked in France, and once we crossed into Spain, it stopped entirely. We paid tolls manually with our card, only for the tag to beep after and charge us again — meaning we paid twice.
Customer service? Useless. They shrugged it off, saying anything outside France wasn’t their problem. No refund, no help, no accountability.
No tracking, no support, and a system that fails when you need it most. It’s a trap — save yourself the stress and look elsewhere.

Easy to order, fast delivery and worked flawless in France and Spain on my trip.

Een tolbadge van 2 maanden oud werkt niet meer.
mogelijke problemen niet aanwezig.
De service om het probleem op te lossen, is er gewoon niet; Weggegooid geld.
After review mail received with possible solutions, but these were already checked.
The badge has worked during may in France and Spain but now we have changed the certification certificate and it didn't work anymore. We did receive the confirmation and we checked the numbers.

Avoid This Company at All Costs – A Complete Nightmare to Deal With.
Signing up was deceivingly easy — it took me just two minutes to register and about four weeks to receive the toll tag. However, closing the account has turned into an absolute ordeal that could very well end in legal action, solicitor involvement, and potentially even debt collectors at your door.
While I will acknowledge that the tag worked fairly well in France (about 80% of the time), it completely failed in Italy during my journey from Genoa to Livorno, then on to Rome and Naples, and back again. This was during my trip in March/April earlier this year.
I initially set up a direct debit with Starling Bank, but for reasons unknown, every attempt at payment through direct debit was declined. Despite this, I made absolutely sure that every time I received a payment notification from them — often worded with threats and scare tactics — I responded within minutes by paying manually via bank transfer. I was meticulous in making sure that not a single euro was unpaid. In fact, I’d go as far as to say I was 101% diligent in keeping my account clear.
Then last week, out of the blue, I received an email demanding €30 for what they claimed was an unpaid invoice. Naturally, I asked for clarification. Within a day, I received a reply — in English — informing me that my account had been terminated and that I was being charged for failing to return the toll tag. I responded again asking why the account had been closed and what this charge was about, only to be met with a series of repeated, copy-pasted responses in French — completely ignoring my questions and failing to provide any useful information.
In an effort to do the right thing, I returned the tag immediately. It cost me over £10 to send it back with tracking, just to make sure they couldn’t say I hadn’t. But based on the many reviews I’ve since read, it seems inevitable that I will be forced to pay this unjustifiable €30 just to avoid further threats — or worse, legal harassment.
In my experience, this company is nothing short of a disgrace — disorganised, unresponsive, and shockingly unprofessional. Their customer service is virtually non-existent, and their business practices are borderline predatory.
You’ve been warned. Save yourself the stress and look elsewhere — there are many more trustworthy and transparent alternatives out there. Dealing with this company has been one of the worst service experiences I’ve ever had. Avoid them like the plague.

Good invention, worked fine, followed all instructions to use and how to store away. Just they advised me would work 3 years, did only work 2.5 years and off course when coming back from Spain to Belgium middle of the trip it failed. Website also gives when you send badge back you get money back. Did that, got confirmation they got badge but never saw any money back. When did send them email , their reaction was that I had to call a paid number in order to have it solved..... i am not going to be put in hold for 30 min so call costs more at the end than money would get back for the badge .