The ideal system to pass at 30km/u at the toll boots. Do note that more and more people have a Bip&Go pass which in some cases results in longer waiting rows the the ticket/pay toll boots...... See more
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Quel plaisir d'économiser le temps des files au péages en fortes périodes... En revanche, quel stress lorsque le déclenchement se fait seulement 50 centimètres avant la barrière...
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My badge was not working and on contacting Bip & Go they immediately sent me a replacement. As it had not yet arrived they were extremely helpful in resolving the issue so I would be in a position to... See more
Company replied
very easy to use and works from the 1st time. No need to activate the device - just drive through. Need a little bit to find the separate bills for Spain and Italy under a different Tab in the app. Ma... See more
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Company details
Written by the company
Bip&Go propose des services innovants (télépéage 🚗, parking 🅿️, recharge électrique ⚡, application 📱) afin de vous déplacer l'esprit libre ! Filiale du groupe Sanef créée en 2012, Bip&Go regroupe une centaine de collaborateurs entièrement engagés auprès de ses 2 millions de clients. Notre mission est celle de simplifier votre parcours routier, particulier comme professionnel, tout en favorisant une mobilité décarbonée.
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4.5
Excellent
22K reviews
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Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Biggest scam ever
Biggest scam ever, not one time does i work, i must every time take the scanner, it dont work automaticly, app is signed as a error
10 August 2025
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us.
If you have encountered a detection issue, there may be several reasons for this:
- Your badge is not positioned correctly. Please follow the instructions in the explanatory videos: https://www.bipandgo.com/aide/mon-badge-bip-go/installation-du-badge/
- If your vehicle has a windscreen with a non-thermal area, the Liber-t Bip&Go badge must be positioned there in order to be detected. Please refer to your dealer's instructions.
- If your vehicle has a panoramic windscreen, the Liber-t Bip&Go badge must be positioned on the triangular window on the driver's side for better detection. Refer to your dealer's instructions.
- The toll barrier has a technical fault. In this case, please report it to the motorway company concerned.
The Bip&Go team.
We have just returned home only to…
We have just returned home only to discover that this company has charged us twice, despite the fact that their service never worked as promised. From the very beginning, our tag was faulty — we immediately reported this through both email and the app, and even attempted to call their customer service from Calais, which turned out to be a complete waste of time.
Despite following all instructions, we kept the tag on the windscreen throughout our journey down to Spain. At no point did the tag register, no barriers opened, and every single time we had to pay manually with our credit card. A day or two into the trip, we suddenly lost access to the app altogether and could no longer log in. At the time, we didn’t worry too much, assuming the issue was being resolved.
Now, upon our return, we are shocked and outraged to find that this company has the audacity to charge us an excessive amount of money for a service that was never provided. Not only have we been double-charged, but we have been treated with utter disregard as paying customers. This is completely unacceptable, and we demand immediate clarification, reversal of all incorrect charges, and a formal explanation for this appalling experience.
30 August 2025
Unprompted review
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us.
If you have encountered a detection issue, there may be several reasons for this:
- Your badge is not positioned correctly. Please follow the instructions in the explanatory videos: https://www.bipandgo.com/aide/mon-badge-bip-go/installation-du-badge/
- If your vehicle has a windscreen with a non-thermal area, the Liber-t Bip&Go badge must be positioned there in order to be detected. Please refer to your dealer's instructions.
- If your vehicle has a panoramic windscreen, the Liber-t Bip&Go badge must be positioned on the triangular window on the driver's side for better detection. Refer to your dealer's instructions.
- The toll barrier has a technical fault. In this case, please report it to the motorway company concerned.
If you require further information,
please do not hesitate to contact us via your subscriber area or by telephone on (+33) 09 708 08 765, Monday to Friday from 8am to 7pm and Saturday from 9am to 5pm.
The Bip&Go team.
Everything worked super smooth!
15 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Inscription et réception rapide du…
Inscription et réception rapide du badge.
Facturation détaillée et simple de lecture
20 August 2025
Reply from Bip&Go
Bonjour,
Merci pour votre commentaire et votre retour d'expérience 😊.
L'équipe Bip&Go
Top👍 👍merci
12 August 2025
Reply from Bip&Go
Bonjour,
Merci pour votre commentaire et votre retour d'expérience 😊.
L'équipe Bip&Go
Works perfectly in France!
Works perfectly in France!! Absolute must for people crossing France 1-2 times every year.
Now testing in Spain.
19 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Customer disdain at their best
Horrible experience, avoid this company. I got my Bip&Go subscription via an AMEX promo, and it worked fine for a couple of years. At some point though, they stopped updating the card info so the automatic payment via AMEX would not work any longer when the card expired. But, **it was also impossible to change the payment method on the Bip&Go site**. Their customer support was useless. I gave back my badges but they now want to charge me for another year's subscription. Pure theft and disdain for their customers.
2 June 2025
Unprompted review
Reply from Bip&Go
Hello,
Thank you for sharing your experience. We sincerely apologise for the inconvenience you encountered when renewing your American Express card and your Bip&Go subscription.
We understand your dissatisfaction with the inability to directly change your bank details, as well as the complications encountered when creating a new subscription. We are aware that these procedures can be restrictive and we are actively working to improve our services to avoid this type of situation in the future.
Our customer service team is available to assist you on (+33) 09 708 08 765 Monday to Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 5 p.m., or via the messaging service in your customer area.
We thank you for your loyalty and remain at your disposal for any further assistance.
The Bip&Go team
After years of using a competitor…
After years of using a competitor version we updated to a multi country disc.
Absolutely fantastic - app and all work fine - tested in France and Spain.
4 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
I did not receive mit Bip&Go and can't…
I did not receive mit Bip&Go and can't get in touch with customer support. No phone number, no e-mail address.
18 August 2025
Reply from Bip&Go
Hello,
Thank you for taking the time to write to us.
We are sorry for this experience, which does not meet the level of satisfaction we aim to provide our customers. We attach great importance to offering you a service that is perfectly tailored to your expectations.
We guarantee that your order will be shipped within 72 working hours of placing your order. Delivery times vary depending on the postal service, ranging from 3 to 4 days (working days) for France and approximately 10 days for other countries, to the desired postal address.
If you have not received your order within these timeframes, please do not hesitate to contact our customer service team by telephone from Monday to Friday between 8 a.m. and 7 p.m. and on Saturdays between 9 a.m. and 5 p.m. on (+33) 09 708 08 765.
The Bip&Go team
No special note
8 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
"Contact us" is disingenuous
Frustrating: Website does not allow creation of subscription from UK although no indication of this. Neglibible customer service except unhelpful FAQs. No phone number on website. Turns out this is the wrong site for the UK - so why even haver an English version?
18 August 2025
Unprompted review
Reply from Bip&Go
Hello,
Thank you for taking the time to write us.
Please note that as a UK resident you have also the possibility to subscribe a badge with our branch EMOVIS (https://www.emovis-tag.co.uk/) They offer an assistance in English and the possibility to have a direct debit from your bank account in UK.
Feel free to contact us by phone for more details from Monday to Friday between 8 a.m. and 7 p.m. and on Saturdays between 9 a.m. and 5 p.m. on 09 708 08 765.
The Bip&Go team
Reply from Bip&Go
Bonjour,
Merci pour votre commentaire et votre retour d'expérience 😊.
L'équipe Bip&Go
SCAMMERS
January 2025, I placed an order for a tag which never arrived. Our planned road trip was cancelled and we flew out instead. Despite the fact that no tag was ever received or used, by March we began receiving letters demanding large sums of money for alleged journeys we had never made.
When asked to provide evidence of these supposed trips, the company ignored the request and instead continued sending generic, scripted letters insisting on payment. Their behaviour is not only unprofessional but appears deliberately deceptive.
We chose not to engage with their intimidation tactics and are pursuing the matter through proper legal channels. My advice to others is clear: return any correspondence unopened, do not be drawn into their threats, and treat these demands for what they are — the tactics of parasites preying on customers.
17 January 2025
Unprompted review
Reply from Bip&Go
Hello,
Please contact our customer service by phone at +33 0 70 80 87 65 Monday to Friday from 8am to 7pm and on Saturday from 9am to 5pm in order to find a solution for your situation.
The Bip&Go Team
A disgrace of a company. Thieves with a Licence
My partner and I are beyond furious with this company of outright thieves. We ordered a tag well in advance of our trip, only to spend four weeks waiting in vain — nothing ever arrived. Our online account and app never worked, every attempt to reach them by phone was deliberately cut off, and not a single one of our emails received a genuine reply. We had no choice but to leave without the tag and use our credit card instead. Yet, on our return, we discovered that B&G had the audacity to steal a total of €330 from our account without delivering a thing. Despite our countless attempts to get answers, we’ve been stonewalled at every turn — the same meaningless, copy-and-paste email in French, no accountability, no refund, and absolutely no customer service. Their actions are nothing short of daylight robbery. To make matters worse, our own bank is refusing to intervene, effectively leaving us at the mercy of these con artists. We feel utterly cheated, ignored, and scammed. This is a disgraceful operation, and we demand urgent accountability and repayment of the money they have stolen.
16 August 2025
Unprompted review
Reply from Bip&Go
Hello,
We are sorry that you have encountered a billing issue. We are committed to providing you with a service that perfectly meets your expectations.
Please feel free to contact our customer service team via the ‘Contact’ tab in your subscriber area or by telephone from Monday to Friday between 8 a.m. and 7 p.m. and on Saturdays between 9 a.m. and 5 p.m. on 09 708 08 765.
The Bip&Go team
Easy to use so far
12 August 2025
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
The manual for installing the badge did…
The manual for installing the badge did not correspond with the product. IT is extremely difficult to log into the BIP&GO account to check invoices and payments. Overall the organization feels amateuristic
8 August 2025
Reply from Bip&Go
Hello,
Thank you for having take the time to share your experience.
Please contact us via your subscriber area or by phone at (+33) 09 708 08 765 Monday to Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 5 p.m to help you.
The Bip&Go Team
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
Reply from Bip&Go
Hello,
Thank you for your comment and feedback 😊.
The Bip&Go team
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