Bernard Matthews Reviews 

418
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, most reviewers were let down by their experience overall. Customers widely reported a significant decline in product quality following a recipe change, describing the taste as disgusting, vile, and awful. Specific complaints highlighted the meat's mushy, grey, or sawdust-like texture, and a minimal, unappetizing filling. Many felt they paid more for an inferior item, leading to a sense of poor value. Many long-time customers expressed deep disappointment, as a once-loved family favourite became inedible, with some children even refusing to eat them. Consequently, numerous reviewers discarded their purchases and vowed never to buy from the brand again.

What people talk about most

Product

Customers had negative experiences with product, particularly expressing disappointment with the new recipe... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing strong disappointment with the new... See more

Value for money

Reviewers express strong dissatisfaction with the value for money, frequently stating that purchases were a... See more

Price

People report negative experiences with price, often describing products as a waste of money due to perceived... See more

Service

Users describe negative interactions with service, with many expressing total disappointment and describing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Mini Kiev's have always been a favourite for me. But these new cheap versions taste like turkey grease mix with a breaded stuffing mix type. With a nasty pungent cheese inside nothing like the creamy... See more

Rated 1 out of 5 stars

Absolutely awful...💩!! DON'T BUY What was once a family favourite are now something I'll never buy again... very disappointing... the breading is far to thick with little to no filling... The text... See more

Rated 1 out of 5 stars

Utterly revolting. These have been our one and only go to family comfort food for 25 years+ and what Bernard Matthews have done to these is criminal. The amount of outer shell makes it more like a cak... See more

Rated 1 out of 5 stars

Tried the Bernard Matthews Kiev’s tonight and what on earth has happened to them , they used to be a quick meal family favourite, but now after trying just one out of the packet I feel physically sick... See more


1.1

Bad

TrustScore 1 out of 5

418 reviews

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1.1

All reviews

(418)

204 reviews in the last 12 months

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Rated 1 out of 5 stars

What have you done?

What have you done? A favourite of mine for over 35 years. I bought some today. Noted the packaging change, then the appearance change. The taste and texture are both awful…consistency of fish cake and tastes of mushy potato. No garlic flavour at all. Unbelievable bad. I’ll never buy them again.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

They have ruined Mini Kievs!!!

They have completely ruined one of their favourite products, Mini Kievs taste absolutely disgusting now! The sauce doesn’t even taste of garlic anymore which is literally the reason people bought them in the first place🤣 I can only assume Bernard Matthews wants to go out of business if they are willing to completely drive away thousands of paying customers by making one of there most popular products completely inedible

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Kiev balls were like a bushtucker…

Kiev balls were like a bushtucker trial! Should not be on the shelves masquerading as the original item we expect to be buying when theyre not! Pull from the shelves and dont put back til this abomination is back to the original recipe! Scam of a sale!

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Complete disappointment.

Absolutely devastated to see they have changed the recipe for the mini kievs with no warning. Thought the packaging had just had an update but the once loved family favourite for an easy tea was in the bin. Grey, tasteless mush. I knew something was wrong when the garlic sauce that usually comes pouring out of them was missing and the smell of them was non-existent. Total disappointment is an understatement.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

What have you done to the mini kievs?

What have you done to the mini kievs?! Used to love them - bought a pack lady week and thought just updated packaging. Nope, the actual mini Kiev recipe has been changed. Hardly any filling, stodgy and tasteless meat around it - even the breadcrumbs are more insipid and don't go crispy!
Please change them back, you have ruined them!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Repulsive

I bought a bag each of mini kievs and drummers as my husband likes both and they’re good for a quick dinner. I hadn’t bought them for a really long time and will never be buying them again. They are now absolutely revolting . What have you done to them? Your company will be the next one to go into liquidation, mark my words. If there was a zero star rating then I would have given that as they don’t actually deserve 1 star

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

The Mini Kiev's taste of nothing...seriously, if you don't believe me then try them. They must use the absolute lowest quality turkey possible to make these. I unfortunately bought a few bags but I can't stomach them so they are in the bin. I wouldn't even give them to other people. Honestly one of the worst recipe changes I've ever known. Do not buy these.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Bought Bernard Mathews Turkey Mini…

Bought Bernard Mathews Turkey Mini Kievs from Iceland store as I hadn’t seen them in Tesco for a couple of years, they were disgusting and no more like turkey meat than fly in the air, they used to be good with firm meat, I stupidly bought 3 packets of them but wil be binning them , minging.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Mini Kievs ruined

You have absolutely ruined the Mini Kievs. I can't believe you are even managing to still sell any. I have switched to Farm Foods mini kievs now which are at least slightly similar to the taste and texture your product used to have.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

I bought some Bernard Matthews Mini…

I bought some Bernard Matthews Mini kievs from Morrisons thought I would have some for my tea, Very very disappointed no taste in them all the creamy middle is non existant. The suppose to be turkey meat was also tasteless I ate one and binned the rest of the bag what a waste of money.
I did message Bernard Matthews with my findings but no reply, Not surprised when I see how many other people are complaining about them.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

I want to cry!

I want to cry!! Bought a bag of mini turkey kievs for a bit of nostalgia as I hadn't had them in over a decade, they used to be my absolute favorite cheat meal, creamy garlicy yumminess!! What the hell happened, couldnt even smell them cooking, took one bite and 🤮instantly spat it out and the rest went in the bin!! Absolutely disgusting grey mushiness, no yummy garlic, just horrible balls of sadness. These things were inedible, tempted to call my lawyer for compensation due to the trauma!! Never buying anything bernard matthews again, this was a sad day 😔

2 March 2026
Unprompted review
Rated 1 out of 5 stars

REVOLTING

Used to be nice but the newer version needs to be binned - DO NOT BUY THESE, a different factory is making them and they clearly have no quality control whatsoever, bland grey meat and a dry powdery filling. Cannot believe that BM is allowing this garbage to carry it's name - they are truly revolting.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Where do I begin ,such a huge…

Where do I begin ,such a huge disappointment .when I saw these in sainsbury I just knew I had to get them for my adult son as a nostalgic treat .they are not the same product as we remember from when he was a small child .they are now tasteless and no longer have the same texture and flavour. We will not waste our money again.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

New mini Kievs SUCK

How the new mini kievs went out the door and passed any kind of quality control I have no idea. As others have said, I had to double check to see if I'd accidentally bought a plant based (with that rank fake cheese taste) product.

22 February 2026
Unprompted review

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