The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... See more
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Great service . I would buy from them again definitely . Delivery men were also polite and carried mattress to the room it was brought for
Communication very good arrived at exactly time specified
Friendly and helpful
Andy was very nice and helped a lot, was able to give me the answer that I needed for the original reason I came into the store (someone else's order), and I was able to buy a good mattress for myself. Had difficulty arranging the correct date for delivery as I am working most days. The reason for the 2 star removal. Firstly I haven't got it yet so the order is not complete. I hope to come back after the delivery to amend details. The second reason really REALLY annoys me. They profess to have a video showing a delivery BUT you have to sign into an app called VIMEO. Why must I log into this? Is YouTube no good? Can you not have the video part of your webpage? No Way will I sign into a site for no good reason. That is one way I can get a virus. So I'll NEVER give them 5 stars.
Went to our local.branch in Rayleigh ,the salesperson that we spoke to was very informative,once we had decided we came home and ordered online ☺️
Nik the salesman was 1st class. so knowledgeable and very polite
The very nice man that served us was perfect 👌🏻
kept up to date with order progress - delivered when they said it would be.
Delivery guys, (Barry and Kelvin were brilliant)
Professional attitude from initial contact to delivery of item.
It was a clean and well presented store. The staff were pleasant, helpful and friendly. They took their time to explain everything and answered all of my questions. Overall a great experience made easier for me by a very knowledgeable member of staff.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!
A well laid out showroom with lots of variety. Sarah was welcoming and not pushy. She is very knowledgeable and listened carefully to our requirements and made several relevant suggestions that we were happy with. A stress free an enjoyable experience.
It said £25 for recycling my old matters on the website, when i try to add my matters it said £60 !??
This looks to me as fraud
Wendy was very helpful and knowledgable all went well with delivery and date expected .
The lady i saw was very nice well informed and not pushy
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me aware that if I needed assistance he would be around to help. I was very pleased with my experience. I found that it was easier to choose when seeing these items and being able to test them, than trying to choose online.
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