The salesperson Lee was exceptional, he put up with all our questions and tour of just about every bed in the shop! He was friendly and knowledgeable and helped us decide (after about an hour!) on th... See more
Company replied
Unit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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The salesperson Lee was exceptional, he put up with all our questions and tour of just about every bed in the shop! He was friendly and knowledgeable and helped us decide (after about an hour!) on th... See more
Company replied
Lee in Grimsby was extremely knowledgeable, patient and helpful. Lovely customer service, an excellent range of beds and accessories to choose from and all options and extras explained. Our second u... See more
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Outstanding customer service received at Grimsby store. I have been decided to buy somewhere else where I have seen cheaper matress, however after approach from very polite and knowledgable gentleman... See more
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Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... See more
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Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom
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Made welcome .All very easy process and very well explained
We bought a new mattress from Bensons in Grimsby. There was a lot of choice, but we had an idea of what we wanted,so with some help from Lee, we tried a few out and found the one we liked. The buying process was all very straightforward. Lee talked us through everything. There was no pressure selling, just helpful, knowledgeable advice.
Very helpful staff, Martin helped us pick the perfect mattress spent lots of time trying to find us the right fit and Lee was great in making the purchase smooth and simple
10/10 experience! Lee couldn’t have been more helpful, he’s an absolute credit to the company.
Adrian was very helpful
Took us through every detail of the mattress we purchased ,insurance etc
Didn’t harass us ( like some salespeople do )
So our experience was very good that’s the reason for 5 stars .
Was a bit dissapointed with the way the salesman, wasn't quite what I expected. Seemed to be in a rush to sell me a mattress within my price range. However I decided on the mattress that I thought suited me. Will wait until it's delivered before I comment more
Lee and the team was excellent 👏 The wife & myself actually! didn't have a clue what kind of bed we needed to suit us, lee helped us identify our preferred comfort setting using the adjustable bed machine and tested different mattresses we are now looking forward to the delivery of our new bed.
Many thanks to all at Bensons for beds
Andy & Samantha.
Adrian at Benson for beds in Grimsby had a great product knowledge and good customer skills he explained everything to us in great detail
Sales assistant was helpful and offered useful advice. I was given all the time I needed to decide and did not feel pressured to make a decision at any point.
Tried many bedding stores over the years but found bensons beds to be a far superior experience. Great quality,staff always helpful & friendly
Lee was very understanding of our needs and directed us to a few beds to try but was not pushing us to buy one.
Really good service and normally sales people can be too much but in our case he was extremely helpful, to the point I had a look elsewhere but came back to him
Very helpful staff member helped in choosing the bed I wanted. A great selection of beds to choose from.
Everything explained well and clearly.
Adrain was very helpful knowledgeable & made us feel very welcome.
Very helpful manager Martin in Grimsby store, took his time with my 81 year old mother, thank you
Fantastic friendly and knowledgeable service from Adrian. We were shown and able to test a variety of beds to suit our needs and without any pressure. The bed and mattress that we chose was bang on my budget of what I expecting to pay for a quality product. Thank you.
Staff were friendly and helpful. Explained any offers and processing the purchase was quick.
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