Bellezaofficial 

Warning to everyone and anyone. Do not order from this company the products are cheap Chinese made. Ordered a cardigan, awful quality.Materiel & Stitching has a lot to be desired- I’ve been stitched up more like buying from them!
Keep your money in your pockets and go somewhere else.

very very bad experience, I got the same generated emails about my order. It also refused to not let me cancel my payment with Klarna. I couldn’t cancel it. Don’t do it, it’s a huge scam. they absolutely rip you off and lie to you!!

Dont make my mistake

1. Worst China quality
2. They send you wrong items, dont buy here and wont offer you a good return option.

I purchased two different sizes of a low-back body on this website. The products not only did not fit, but they were of very poor quality and the design was so bad that no matter the size, the cups would never stay over my breast and would just be pulled on all sides by the rets of the body.

When I tried to return the products, I was simply told they qualify as 'hygiene products' and cannot be returned. I was offered only a 25% credit from my purchase value and could not use my 14 days 'thinking time'.

From this point of view the website is very unclear and misleading, as:
1. on the website itself, the top band always states ‘not good, money back’.
2. on the page of the product itself, the 'free return' and '30 days warranty' are mentioned both at the beginning of the page and the end of the page with no other details or flag that hygiene products are not covered.
3. The FAQ also does not mention the hygiene products, neither in the ‘Return’ section nor in the ‘Garanties’ one. Under both these sections it is said clearly ‘ not goed, money back’.
4. The only mention of the hygiene products not being covered is in the 'general terms and conditions' which the customer needs to separately access and read.
5. Even on the separate 'terms and conditions' page it is not made clear which products are hygiene products and which not. There are websites that sell lingerie and that accept returns, so it cannot be assumed by default that a body is a hygiene product.
6. although the product was faulty from a design/quality perspective, I could not use the warranty promoted on the website either

I expressed these complaints to the company also via email, but I got the exact same response with no direct feedback on the points I raised.

No customer service. They sell crap.

Fast and correct delivery of a very practical product.

This site was easy to use and the prices amazing! They kept you in contact after your order and particularly for the free delivery. All correspondence was replied to promptly and very friendly.
When the items did not fit, they immediately ordered replacements. Customers should order 3 sizes up from their normal size. Probably because the sizes are based on Chinese people, not Europeans.

I order a pillow in hope the claims of it helping with my neck issues would work. I received my pillow in a timely manner. I'm thinking...yay...well, I opened the packaging...and the pillow is the size of something a cat would use.
I contacted customer service and after going back and forth, we finally agreed to a measly 40%refund and I keep the pillow. They said 21 days for the refund(which I have not yet received). I have sent 5 more emails...they say it was processed. I have looked and looked on all my statements and there is no refund and they will not return my emails anymore.
If I could give them a negative star rating I would!
***update October 6,2023***
So after almost a year I get a reply to my complaint. With that much time having gone by, of course my financial institution won't do anything about this. Why is it that after supplying what was requested of me immediately upon request, do I, the consumer, still have to jump through hoops? I say no! Keep the money you must so desperately need. Just know that I will continue to not recommend thus company! After almost a year to get a reply is absolutely, unequivocally, horrible customer service! Shame on you! People have real medical issues looking for comfort and you're out there to steal their money for garbage products! Still unsatisfied!!

One of the best watches I've seen in a while for the money. Great value for what you pay. Would 100 percent recommend.

Warning! I orderna a leather bag and recived an imitation, a plastic. I payed 50 Euro (ordinary price was the double). The company want me to pay the shipping back…😡
Ps. In addition I also received a lot of fake messages from fake companies associated with deliver of my bag. Companies who said that they want to get in contact, that they want me to pay in advance bla bla blaaa. I wonder how they got to know that I recently ordered an item?!

Scammers , they sent the wrong product and they won’t help get the article that I ordered or give me the money back

NOOIT meer! Dont buy anything here! The products are bad quality, retour is super difficult and they still want ypur money even though you sent it back! This is a SCAM!

I ordered an item that would take 3 days to deliver. I still hadn't received it after a month and a half. I read the agreement that I could cancel the purchase then. But they refused.

Really bad overprized products from China. Do not offer a free return so you have to pay for return shipping out-of-country. Offered 70% discount on product rather than receiving a return package, indicating this is quite common.

False marketing för cheap products from China.
Terms of purchase very unclear.
Do not buy there!

They take your 20$ and order 1$ item for you from Asia. It's like Wish, but a little worse. How can people be so evil just to cash 2000% on others I'll never understand, but that explains why I'm not rich.

Ordered shoes exactly one month ago. I was assuming this is a Dutch store, the web site certainly makes no attempt telling you otherwise but it looks like they are shipping from Asia, suspect China.

Anyways... One month of waiting, still no shoes :(