Glad to be back with AVIVA, after 2 years with a disinterested Ageas. My previous AVIVA experiences all good, car, breakdown and home. Good communication and real telephone people. Ageas all AI, 27/... See more
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I needed to renew my car insurance and my current provider which I had been with for several years and never needed to claim thankfully had increased considerably so I decided to try moneysupermarket.... See more
Company replied
Following previous experiences with my original car Insuror, I decided to shop around rather than accept the price hikes for my loyalty. Last year I broke from that default renewal and valued my new i... See more
Got online for over 50s life insurance Aviva was the best payout. Went online filled out the relevant information. Very simple no health questions asked. Moved on to the direct debit filled in. Job do... See more
Company details
Written by the company
Aviva insurance, savings, investments and pensions. Get an online insurance quote now, from the official Aviva website
Contact info
United Kingdom
- www.aviva.co.uk
4.3
Excellent
64K reviews
Asks customers to review
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Good value
All information given, able to select preferred options. Good value for money.
13 August 2026
best price easy website
14 August 2026
A few problems with paying for the…
A few problems with paying for the policy on go compare, so i mail customer service they said ring on a number, the guy at the other end said he could not help, but when I informed him that I was told to call you he eventually sorted things
13 August 2026
Really good price for the cover I…
Really good price for the cover I needed and very easy process to purchase on line with clear instructions throughout - definitely recommend
12 August 2026
Car insurance --fairly straightforward…
Car insurance --fairly straightforward but a bit fiddly using mobile. I much prefer talking to a person on the phone to set things up
14 August 2026
There was no hold up
11 August 2026
Easy to use, great free features, great price, saved us £80
Easy to use, sorted NCD automatically, saved us £80
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still can’t see a Car Insurance Policy…
Still can’t see a Car Insurance Policy on my AVIVA app. How hard should this be!!
14 August 2026
Reply from Aviva
Morning Dave,
Thanks for your review, so we can get you some further help, please do get in touch with Our MyAviva Online Support Team can help with getting this sorted. They are available Monday - Friday 8am until 6pm via Live Chat.
Simply visit 👉 https://www.aviva.co.uk/help-and-support/contact-us/email-enquiries/myaviva-support/ to either fill out a form, or open up a live chat and the team will do all they can to help.
If you need to contact us, you can get in touch with our team directly here 👉 https://www.aviva.co.uk/help-and-support/contact-us/
Thanks
Aviva Social Team
I just found it very easyto use ,as i…
I just found it very easyto use ,as i am not computer literate i wish all my transactions were as easy
14 August 2026
Car Insurance
Shopped around for my renewal, Aviva were amazing I am receiving the same level of car insurance cover but it came in £200 less than my current insurer.
So you now have a very happy NEW aviva customer😊
13 August 2026
easy to change from existing company…
easy to change from existing company and a lot cheaper for same cover
13 August 2026
Very easy instructions to follow
Very easy instructions to follow, quick setup & would definitely recommend anyone to use your insurance company.
14 August 2026
Quick and easy
14 August 2026
car insurance
Changed to Aviva because they gave a better quote than my present insurance company, even after phoning them up to haggle. Easy to do online, all seems good,lets hope I don't have to use it, as that will be the real test.
12 August 2026
Excellent Price
Excellent Price , Easy to Set Up Car Insurance and saved me £100's on old policy
14 August 2026
a truly appalling company to deal with
a truly appalling company to deal with. beauraucratic, untrustworthy, and even when forced into giving compensation for poor service still doesn't accept it's failings. there are lots of insurance companies out there. don't choose this one!
16 July 2026
Unprompted review
Reply from Aviva
Hi Adrian, thanks for reaching out and sharing this with us here. We can see this has been far from the experience we aim to provide our customers.
So we can ensure this is logged with the team, please send us a private message on Facebook - just search Aviva in the Facebook search bar, and you’ll find our page. We’ll pick it up from there and help you get things sorted. Just provide the reference: 174042
You can also contact us here 👉 https://www.aviva.co.uk/help-and-support/contact-us/
Aviva Social Team
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