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Auto Windscreens Reviews 

75,822
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

Rated 5 out of 5 stars

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Rated 5 out of 5 stars

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

Rated 5 out of 5 stars

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance
  3. Car Service

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76K reviews

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No recent history of asking for reviews

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4.6

All reviews

(75,822)

8,608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Only thing that spoiled the day was we…

Only thing that spoiled the day was we arranged to be first that day on the phone and were told that would be fine so we arrived just before 0800 to be told we were not booked until 1000 so we had to go into Horsham for a while, apart from that service was fine.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Did a good job repairing a 30mm crack

Did a good job repairing a 30mm crack. When booking there were no free slots for almost 2 weeks but after a few days they phoned to offer a slot that afternoon as a gap in their schedule had arisen.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I made a request for a new windscreen through my insurance and auto windscreen was the company provided. The technician was onetime polite and completed the job promptly. Thank you auto windscreen:)

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Due to rain I had to take my car to the workshop rather than being done at home. It was very close by and I was delighted to be offered this rather than having to reschedule. The car was fixed promptly and everyone I interacted with was courteous and knowledgeable. No problems at all.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Mobile engineer was great

Jake came while we were away and our neighbour dealt with him. I spoke to Jake on the phone and my neighbour and I found him to be very professional and helpful - nothing was too much bother. The whole process was easy and stress free.

5 August 2026
Unprompted review
Rated 4 out of 5 stars

Fitter came when promised & worked…

Fitter came when promised & worked efficiently & quickly explained the process when I asked, friendly & professional. Would be good to have a Basingstoke base, he had a full day's appointments just in Basingstoke, seems there's demand!

5 August 2026
Unprompted review
Rated 3 out of 5 stars

Dash can no longer stick to windscreen

The screen and fitting were all good. However my dash cam has never been able to stick to the windscreen since.
They must have pulled it off the windscreen rather than releasing the suction. They need training on Nexus dash cams! After trying for a few weeks I gave in and looking at buying a new expensive fitting. Thanks

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Engineer kept me informed about what time he would arrive. Did a really good job fitting my new windscreen.

4 August 2026
Unprompted review

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