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Auto Windscreens Reviews

75,885

•

4.6

Auto Glass Shop

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Review summary

Created with AI, based on recent reviews

Considering 8,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how quick and efficient the booking process is for arranging appointments smoothly. Consumers appreciate the friendly staff who communicate arrival times clearly and perform the repairs seamlessly. People consistently describe the overall service as exceptional, noting that technicians go above and beyond. However, some people mentioned issues with incorrect parts delivered or minor fitting errors during the job. A few other people also felt that scheduling difficulties or delayed follow-up communications caused frustration. Some reviewers were not happy with occasional technical oversights or damaged components left behind.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that technicians are friendly, efficient, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as polite, professional, and... See more

Booking process

People report positive experiences with the booking process, frequently highlighting how simple and efficient... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising promptness and excellent... See more

Product

Consumers find product quality and installation to be highly inconsistent, reflecting mixed experiences.... See more

Reviews shaping this summary

Windowscreen repair: Easy to book and appointment within 2 days. Like that u can upload pictures of damage in advance. Waiting room clean, attended to as soon as I arrived. Clear explanation of work... See more

From Start to finish an excellent and seamless experience.The Team member who was assigned to our windscreen repair was only a young Guy, but his skill, manner and customer service was truly exception... See more

Windscreen fitted quickly & the fitter was genuinely friendly. Only slight moan is the fact it's not a BMW screen so doesn't have the "Connected Drive" printed under the mirror. Thats probably down... See more

I arrived at the Milton Keynes premises where the technician was awaiting my arrival. The customer waiting room is large and airy with comfortable seating and a TV to help while away the time w... See more

Company details

Written by the company

Expert Windscreen Repair & Replacement Across the UK. Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready. Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly. We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support. Auto Windscreens, your trusted partner for windscreen care.

Contact info

United Kingdom
www.autowindscreens.co.uk

4.6

Excellent

76K reviews

5-star

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All reviews

(75,885)

First rate job with windscreen replacement and subsequent support.
Only scored 4* as there was a 3 week wait for the repair. Advised that this was due to unprecedented demand due to extreme weather.

3 August 2026

Unprompted review

6 days ago

Really good communication and easy…

Really good communication and easy booking process. Were able to bring forward the date and also accomodate my timings due to a medical appointment.

3 August 2026

Unprompted review

6 days ago

Fast and Efficient

The Technician who came out to replace my glass side door window was very fast and efficient. Polite and friendly.

3 August 2026

Unprompted review

6 days ago

Timely and efficient

The engineer arrived on time and made an excellent repair of the chip in our windscreen. It was easy to book and a satisfactory outcome. Thank you.

3 August 2026

Unprompted review

6 days ago

First class

Turned up on time, polite, efficient, tidy. Can’t fault the service and the technician even told me about other problems I knew nothing about

3 August 2026

Unprompted review

6 days ago

Helpful booking on the phone

Helpful booking on the phone
Company kept the appointment despite one person being off work
Went down a repair rather than replacement route and ensured that I got my prepayment refunded promptly

3 August 2026

Unprompted review

6 days ago

I was unable to drive to the workshop…

I was unable to drive to the workshop so someone came to my home and replaced the windscreen. As it was raining he put a canopy over the front of the car to keep everything dry. He was very polite and efficient and I was very pleased with the service.

3 August 2026

Unprompted review

6 days ago

1 August 2026

Unprompted review

6 days ago

Excellent service.

3 August 2026

Unprompted review

6 days ago

Helpful, Cheerful & Professional

A very cheerful gentleman came to fit my new windscreen and it looked very swish when finished. The whole experience from booking to fitting was pleasurable. Everyone was very helpful.
Thank you very much !

3 August 2026

Unprompted review

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