Autosessive Reviews 

126
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bought Jaguar replacement DPF for £635 does not work, spent weeks trying to find problem, eventually had original unit cleaned, refitted and everything worked first time. Trying to get refund on DPF b... See more

Rated 1 out of 5 stars

Purchased front and rear brake discs & pads online £109.20. What arrived was not what I ordered, so I returned them using their returns code. Almost 3 weeks later I asked about my refund. They den... See more

Rated 1 out of 5 stars

They use DPD which do not deliver on saturdays and their depot is also not open on saturdays. They offer an 'upgrade' for £10 to deliver on saturdays. Still haven't received the goods after having giv... See more

Rated 1 out of 5 stars

This company is really really bad. Sold and send me completely different thing to what's shown and described on the advert. Not only they are blaming for this knowing the fact is literally in front... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Autosessive is an online Car Parts and Accessories store powered by the UK’s biggest and best motor factors, a multi award winning group of car parts suppliers with over 100 years of combined aftermarket experience and over 75 branches nationwide.


Contact info

1.2

Bad

TrustScore 1 out of 5

126 reviews

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1.2

All reviews

(126)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service Made Easy

Ordered my parts online on a Thursday & could have picked them up after only an hour. Having a prior arrangement to stick to, I opted to collect my parts on the Saturday morning. Was in & out of CES, Widnes within 5 mins. Excellent service & a pleasure to do business with. I know where I will be going for my car parts in future !!

21 July 2016
Unprompted review
Rated 5 out of 5 stars

Excellent sevice

I have used Autosessive 3 times now.
They have provided excellent friendly service with good products with competitive prices.

19 July 2016
Unprompted review
Rated 2 out of 5 stars

Item didn't seem to be ready

As I was on my way home from work I thought it would be quicker to do a click and collect the night before to ensure that my item would be in stock and ready for me .upon arriving at the branch there was no one on the counter and it was left to a lady to fetch someone to serve me I showed the gentleman my reservation number but the amount of time it took to fetch my item I don't think it was ready and I only received the reservation conformation email not one saying it was ready for collection as someone who regularly uses click and collect/reserve I found the service at Ces Stoke far from satisfactory it is not the first time I have shopped here but the service is always poor never anyone on the counter and it is often one of the drivers outside who fetches someone from the office who eventually reluctantly will serve you need to do something Ces about your customer service

18 July 2016
Unprompted review
Rated 3 out of 5 stars

Great price

Let down by part not fitting my car,I wanted brake discs for my astra 1.9tdi and got standard discs but not to worry as they will do my zafira so good but didn't save me having to buy from another place,didn't get that bargain after all

18 July 2016
Unprompted review
Rated 5 out of 5 stars

Parts order oil and filter deal

This was a great experience, they gave me a great deal on oil and filters. I put the order in, they confirmed, the following day and the parts were here, within two days, this was an economy delivery and it did what it said on the tin.

15 July 2016
Unprompted review
Rated 5 out of 5 stars

They walk the walk

New product, great price, sent fast with full notification, and arrived well boxed and ready to go. Light on paperwork, but other than that would use again.

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Great service and great prices

ordered a car battery and had a choice of two- not sure which was the correct one to buy but a quick e-mail which was replied to straight away and problem solved. The battery was ready for collection when I arrived. I could have had it delivered free but it was more convenient for me to collect. The same specification battery in Halfords was almost £35 more.

26 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent choice Autosessive Group

Just the essence of one parts provider with free postage is really great in all honesty its easy to talk to them with lots of knowledge and provide a hassle free service with absolutely no complaints from me Well Done

24 June 2016
Unprompted review
Rated 5 out of 5 stars

Ace service

very please with service from autosessive. easy to use site, good product range and the brake pads arrived next day. cheers and will recommend

23 June 2016
Unprompted review
Rated 3 out of 5 stars

Great range, slow service

The service in the store was a bit slow, and they had not picked my order before I went to the store. Also they gave me the wrong part for my car, but think this was more a database error rather than the store

23 June 2016
Unprompted review
Rated 1 out of 5 stars

Poor delivery

Paid and extra £10 for delivery and still showed up 5 days later as normal delivery wasted £10 also van was just sitting there awaiting parts

10 May 2016
Unprompted review

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