Great parts for a great price. Let down by Evri courier service. The first shipment was returned for an unknown reason. The replacement order was missing parts. The extra parts arrived the next day by... See more
Company replied
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Review summary
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Reviews shaping this summary
Well, they are sending your parts quickly, occasionally get it wrong bug you get refund. Them are still missing a lot of parts like some basic lower rear arm screws but overall they are doing OK!
Company replied
Great product line and great prices only let down by the parcel arriving 2 days later than it should have. Better delivery companies needed i think.
Company replied
Great choice of products, most at a much lower price than my local motor factors. If your not in a desperate rush for the items ( generally most items take a week to arrive from Germany) and if yo... See more
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Company details
About AUTODOC - Great Britain
Written by the company
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contact info
United Kingdom
- trust@autodoc.co.uk
- www.autodoc.co.uk
4.2
Great
19K reviews
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Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards,
AUTODOC Team
BMW window mechanism
I ordered a part for my BMW door, part arrived 48hrs after ordering , the item was first class quality and fitted and worked ok
6 August 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
AUTODOC Team
Very good price,fast delivery and very…
Very good price,fast delivery and very reliable service
Thanks
6 August 2026
Reply from AUTODOC - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello!
Thank you for your feedback 💬 We really appreciate your high rating ✅ We’ll keep improving our service and products to earn your full trust 🌟🕊️
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards,
AUTODOC Team
good service equipment as advertised
good service equipment as advertised - carriage £8 for a small part? - and the carrier not the best
6 August 2026
Reply from AUTODOC - Great Britain
Hello Armstrong John!
Thank you for your feedback. We’re pleased to hear that you were happy with the service and that the item was as advertised.
We understand your concern regarding the £8 carriage charge, particularly for a small part. Unfortunately, shipping costs are determined by the courier and include collection, handling and delivery charges, rather than being based solely on the size or weight of the item. We’re also sorry to hear that you were not fully satisfied with the carrier’s service.
We appreciate your feedback and will continue to look for ways to provide the best possible service and delivery options to our customers.
Best regards,
AUTODOC Team
Great parts selection at good prices.
I was able to find the exact parts that I required for my specific model (Golf 7 1.6 tdi)at a reasonable price and delivered within 3-4 days from order. The parts fitted and worked perfectly.
6 August 2026
Reply from AUTODOC - Great Britain
Hello, dear customer!
Thanks for the high rating 💪 It’s important to us that every purchase is fast, convenient, and smooth 🚗💨📦
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello!
Thank you so much for your positive rating ⭐ We’re really happy that you’re pleased with your purchase and our service. We’d be glad to help you find the right car parts anytime 🚗💨
Best regards,
AUTODOC Team
Genuine strong parts
7 August 2026
Reply from AUTODOC - Great Britain
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
AUTODOC Team
A++ Great Support
29 July 2026
Unprompted review
Reply from AUTODOC - Great Britain
Hello Tudorel Viorel Irimia!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨
Perfect OEM replacement for my AUDI…
Perfect OEM replacement for my AUDI boot/tailgate struts. Fast Delivery. Good price.
28 July 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
AUTODOC Team
Parts are priced good but it fails when…
Parts are priced good but it fails when it comes to delivery charges, so prefer to buy from local because the price equals or cheaper afterAutodoc adds delivery charges to their parts. If there were click and collect that would be better. I needed more parts bought from local shop.
29 July 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello,
Thanks for your trust and positive feedback! We always strive to achieve the highest standards of service and quality 🔍✅
Best regards,
AUTODOC Team
Ease of use range of parts and price…
Ease of use range of parts and price levels delivery could have been quicker but was satisfactory
7 August 2026
Reply from AUTODOC - Great Britain
Hello, dear customer!
Thanks for your positive review ⭐ We work to ensure that you can always find the right parts quickly and easily. 🔍📦
Best regards,
AUTODOC Team
After switching the delivery service…
After switching the delivery service from Evri to DPD, I can highly recommend it.
6 August 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad that we could provide you with the right car parts 🔧📦✨
Best regards,
AUTODOC Team
Couldn’t get the shock absorbers for my…
Couldn’t get the shock absorbers for my Z4 for two weeks from BMW delivered next day from Autodoc and half the cost.
7 August 2026
Reply from AUTODOC - Great Britain
Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards,
AUTODOC Team
Sent the wrong part and want me to pay…
Sent the wrong part and want me to pay £36.00 to return!to Germany ! Will never use again
5 August 2026
Unprompted review
Reply from AUTODOC - Great Britain
Hello DEBBIE!
Thank you for sharing your feedback. We are sorry to hear about the inconvenience you experienced regarding the received part and the return process.
We would like the opportunity to review your case in detail and better understand the situation, including the compatibility information and the return arrangements.
Please contact us by email at trust@autodoc.co.uk with your order details, and our team will be happy to investigate the matter and assist you further.
We appreciate your cooperation and hope to find the best possible solution for you.
Best regards,
AUTODOC Team
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