Had an order from Australia going to Japan, and they were so super professional in the reciept and handling of my packages, even when my packages came in batches. They are always ready to jump on a ca... See more
Company replied
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Review summary
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Reviews shaping this summary
I have used AusFF services numerous times and have *never* experienced any issues. They are extremely reliable and easy to get ahold of. If you have any questions, they are very responsive.
I wasn't sure what to expect with using AusFF for a package - the service seemed legit, but I couldn't be sure, and their website seems a little dated. But alas, I was able to get something shipped fr... See more
Company replied
AusFF has been a blessing for me especially living in the central pacific where it is really hard to purchase goods even though shops provide international shipping which can be quite expensive for me... See more
Company replied
Company details
Written by the company
Looking for Mail Forwarding or Logistic Service small or big from Australia look no further than AUSFF.com.au
Contact info
15 Kendall St, 2142, Clyde, Australia
- +61 1300 345 700
- care@ausff.com.au
- www.ausff.com.au
4.9
Excellent
291 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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100%
AusFF has been a blessing for me especially living in the central pacific where it is really hard to purchase goods even though shops provide international shipping which can be quite expensive for me. AusFF has been helping me a great deal especially with package consolidation and options for packaging your stuff. Will definitely recommend to friends and family. Thank you so much AusFF!!!
24 October 2025
Unprompted review
Reply from AusFF
Thank you so much for your wonderful review. We’re truly glad to hear that our service has made things easier for you, especially with the challenges of living in the central Pacific. Helping reduce costs through consolidation and flexible packaging options is exactly what we aim for. We really appreciate your recommendation to friends and family.
SUPER TRUSTWORTHY
Had an order from Australia going to Japan, and they were so super professional in the reciept and handling of my packages, even when my packages came in batches. They are always ready to jump on a call with you to resolve any doubts and problems you might be having. my package was delivered to Japan correctly and well. Will be using them again forsure
1 October 2025
Unprompted review
Reply from AusFF
Thank you so much for your wonderful review. We’re really glad to hear our team handled your packages professionally, even with multiple batches, and that we could quickly assist whenever you had questions. It’s great to know your shipment arrived safely in Japan. We look forward to helping you again.
The best servicw
-Quick response time
-Always willing to help
-Package Asap after paymenyt
14 October 2025
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re glad our quick responses, helpful support, and fast dispatch after payment made your experience smooth.
Went the extra mile to help
Needed an item but the Seller in Australia wouldn't ship to Ausff. AusFF collected it on my behalf and shipped it out to me in Barbados. Shipping was fast and the cost was reasonable.
25 September 2025
Unprompted review
Reply from AusFF
Thank you for sharing your experience. We’re glad we could step in when the seller wouldn’t ship directly and make sure your item reached Barbados quickly and at a reasonable cost. We appreciate your trust in us.
Trusted Freight Forwarder
Trusted Freight Forwarder. I would recommend to my fellow Papua New Guineans!
19 September 2025
Unprompted review
Reply from AusFF
Thank you for your trust and support. We’re honoured to be recognised as a reliable freight forwarder, and we truly appreciate your recommendation to your fellow Papua New Guineans.
Society very responsible and serious…
Society very responsible and serious .service efficient and Quick to operate thank you
1 September 2025
Unprompted review
Reply from AusFF
Thank you for your kind words. We’re glad to hear you found our service responsible, efficient, and quick. We appreciate your support.
Excellent service and speedy shipping
I used them for the last year and a bit. The service that I received has been excellent and the shipping speed is very fast
31 August 2025
Unprompted review
Reply from AusFF
Thank you for your continued trust over the past year. We’re really glad to hear the service has been excellent and that the shipping speed has consistently impressed you.
The staff is so helpful and respond so…
The staff is so helpful and respond so quickly! Definitely recommend!
19 August 2025
Unprompted review
Reply from AusFF
Thank you for the lovely feedback. We’re really glad to hear our team was helpful and quick to respond.
AusFF has a great system in place
I wasn't sure what to expect with using AusFF for a package - the service seemed legit, but I couldn't be sure, and their website seems a little dated. But alas, I was able to get something shipped from Australia to North America, and shipping times were pretty fast. Their system is set up so that I knew what was happening every step of the way. I'll admit I was pretty skeptical, and was shipping something pretty fragile, but they did a great job double wrapping it. My package got to me super timely and in one piece! I was even able to request pre-travel photos of the package to ensure they had properly received it. I'll definitely use them again if I ever have to buy something from Australia again.
4 August 2025
Unprompted review
Reply from AusFF
Thank you so much for sharing your experience in such detail. We’re really glad to hear that even though you were initially unsure, everything went smoothly — from tracking each step to the careful double‑wrapping of your fragile item. We’re also happy the pre‑travel photos gave you extra peace of mind. It means a lot that you’d use us again for future Australia‑to‑North America shipments.
👍👍👍👍👍👍👍👍👍👍
21 July 2025
Unprompted review
Reply from AusFF
Thank you for the awesome thumbs‑up! We’re glad you had a great experience.
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear you found our service fast, reliable, and trustworthy.
Second time I have used AusFF
Second time I have used AusFF, I found their service much better than the American version (stackry - which I always thought was great) but AusFF were even more efficient. Very impressed to date.
11 July 2025
Unprompted review
Reply from AusFF
Thank you for choosing us again. We’re really glad to hear our efficiency stood out, especially compared to services you’ve used before. Your continued trust means a lot to us.
Very excellent service
10 July 2025
Unprompted review
Reply from AusFF
Thank you so much for the kind words. We’re really glad to hear you had an excellent experience.
Great service with fast shipping
Great service with fast shipping. I’m able to get products that aren’t available in NZ
8 July 2025
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re really glad to hear our fast service helps you access products that aren’t available in NZ.
Quick, easy and safe!
Quick, easy and safe!!! The website could look a bit better and up to date with 2025 visuals but it was extremely easy to navigate, understand and do everything related to parcel forwarding!! Also the customer care was quick and helpful. Totally recommend!!
23 May 2025
Unprompted review
Reply from AusFF
Thank you so much for the great feedback. We’re really glad to hear the service was quick, easy, and safe, and that our customer care team was helpful. We also appreciate your note about the website — we’re working on modernising the design while keeping everything simple to use.
Very fast and reliable services
24 February 2025
Unprompted review
Reply from AusFF
Thank you for the great feedback. We’re glad to hear you found our service fast and reliable.
Always helpful and reliable service
I have used Aus FF on many occasions, always reliable and communicate quickly via email. Thank you!
9 May 2025
Unprompted review
Reply from AusFF
Thank you for your continued trust. We’re really glad to hear that our reliability and quick email communication have consistently made your experience a good one.
Excellent customer service
23 April 2025
Unprompted review
Reply from AusFF
Thank you for your kind words! Providing excellent customer service is our priority, and we’re delighted to hear you had a great experience. We appreciate your support and look forward to assisting you again!
Reply from AusFF
Thank you for your kind words! We're glad you found our service fast and reliable. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!"
Always good to deal with
Always good to deal with, have used occasionally over the last few years with no issues
14 April 2025
Unprompted review
Reply from AusFF
Thank you for your continued support! We're delighted to hear that you've had a smooth experience with us over the years. Your trust means a lot, and we look forward to assisting you again whenever you need us!
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