Assured Pharmacy Reviews 

15,138
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers point out that the staff members are extremely helpful, professional, and thorough during initial consultations, offering reassuring guidance throughout the entire medical weight loss journey. Consumers also deeply appreciate receiving prompt communication, helpful tips, and supportive daily messages that answer all questions and ensure complete peace of mind. However, some reviewers were not happy with occasional delivery delays, missing tracking details, and ongoing problems with various courier services. A few other people also felt that routing mistakes and mishandled shipments led to frustrating experiences requiring external intervention and refunds.

What people talk about most

Service

Users describe positive interactions with service, highlighting that the entire process from start to finish... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional interactions.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, professional, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising prompt arrivals and easy... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of outcomes. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Haven't felt hungry nor been looking for food, unfortunately, I'm in my 3rd week and am a little disappointed with my weight loss - I have lost some but not as much as I was hoping for - so far. One... See more

Rated 4 out of 5 stars

Daily supportive emails have been great. It’s only my first week so not much really to say. Felt a little boated and nauseated on days 2 and 3 but otherwise all ok. Too early to notice any weight los... See more

Rated 4 out of 5 stars

Very thorough introduction to this form of medication. Explained in detail the journey I would take with their support. Stressed there was always help available through customer services if the need... See more

Rated 4 out of 5 stars

A quick response when completing initial consultation, making getting an answer and medication as quick as you can supply the correct information. When I was then successful delivery was very quick a... See more


Company details

  1. Pharmacy

Information provided by various external sources

Assured Pharmacy is an online pharmacy and prescribing service based in the UK. We're fully regulated and committed to an amazing customer experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(15,138)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Daily supportive emails have been…

Daily supportive emails have been great. It’s only my first week so not much really to say. Felt a little boated and nauseated on days 2 and 3 but otherwise all ok. Too early to notice any weight loss but 1lb has gone somewhere!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Very informative consultation before…

Very informative consultation before starting on my mournjaro journey....any concerns or questions I had were answered immediately without hesitation, I've also had great support everyday throughout my first week via email which has helped immensely....highly recommend Assured Pharmacy 👌

31 May 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Service from Assured…

⭐⭐⭐⭐⭐ Excellent Service from Assured Pharmacy

I have had an excellent experience with Assured Pharmacy. From start to finish, the entire process was professional, efficient, and straightforward.

The online consultation was easy to complete, and the video consultation was handled with care and professionalism. The team took the time to ensure everything was appropriate and that I understood the treatment process.

I am currently using Mounjaro supplied through Assured Pharmacy, and I have been very impressed with the service provided. The ordering process was simple, communication was clear throughout, and delivery was prompt and reliable.

What stood out most was how smooth and well-organised the whole experience was. I felt supported at every stage and confident that my care was being taken seriously.

I would highly recommend Assured Pharmacy to anyone looking for a trustworthy, professional, and efficient pharmacy service. Thank you to the entire team for providing such excellent care and customer service.

Pam

⭐⭐⭐⭐⭐ 5/5 Service.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend assured pharmacy!!!

Iv had an unbelievable experience from a really relaxed consultation everything was explained, past medical history, how to administer the injection, what to expect and a really quick dispatch and I have already lost 1.9kg in 1 week of using mounjaro so happy!!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Was a easy and quite a fast process to…

Was a easy and quite a fast process to get you started with everything, video of how to do everything step by step was very helpful, staffs always on hand if need be for any reason, feel confident in the product, feels as if it’s kicked in soo quickly which was very unexpected, I dunno if it’s just my body or if it’s normal to start so fast, but very happy with service and product and providers.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

very professional company

Very impressed with the service I have received from Assured Pharmacy since beginning my weight loss journey. I have received lots of helpful emails to guide me and ensure I have the best outcome.
The assessment process was straightforward, which was a relief as I was understandably apprehensive.
I have not had any issues with the delivery of my medication and the option to schedule convenient dates for delivery is very helpful. I have been administering the injections for 5 weeks now and whilst I haven't noticed a great weight loss as my dosage is very low still - I am pleased to say I have noticed my appetite is less and I am getting full quickly when I eat, and I have also not had any side effects, which is a great relief.
I'm totally committed to seeing this through until I'm satisfied with my weight loss and maintaining a much healthier diet lifestyle, and I would absolutely recommend Assured Pharmacy to anyone who is considering weight loss injections.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great to deal with.

Questionnaire easy to complete. Telephone consultation arrange for a time suitable to me Pharmacist was knowledgeable and helpful. Mounjaro pen was delivered promptly and include a sharps box with my first order.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I found Assured Pharmacy whilst looking…

I found Assured Pharmacy whilst looking to change provider online and decided to go with then for my mounjaro injections.I had to have a telephone consultaion with Seher who was really nice and i can say that it was straight forward and she explained everything that i needed to know and also i could ask questions which she did answer really well. The delivery was quick and i have had no issues. I would recommend this company to people if they are looking for a good pharmacy to go with and a reasonable price.

18 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look