Aspects Holidays Reviews 

939
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 597 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently highlight that the booking process is extremely straightforward, seamless, and very easy to complete online or over the phone. Guests frequently praise the exceptionally friendly staff members who go out of their way to ensure memorable stays. Visitors also adore the wonderful, convenient locations situated just moments away from stunning beaches and local amenities. Some reviewers were not happy, noting that specific properties differed significantly from online advertisements or featured sparse welcome packs upon arrival. People occasionally felt that housekeeping feedback should not replace thorough checks to prevent any holiday disappointments.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, polite, and... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean and located in... See more

Service

Consumers find service to be positive, highlighting friendly staff and reliable, professional assistance... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the system is efficient,... See more

Location

People report positive experiences with location, highlighting wonderful settings right by the beach and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked our last minute holiday with Aspect holidays to Newquay. Stayed in a fab apartment close to fistral beach. The apartment was lovely and clean, great space with 2 bedrooms,2 bathrooms, liv... See more

Rated 5 out of 5 stars

The view over Mount’s Bay was simply incredible and is something we’ll never forget. Every morning we looked forward to opening the curtains and seeing the sea stretching across the bay, and every eve... See more

Company replied

Rated 5 out of 5 stars

We always try to book with Aspects when we visit Cornwall. We have just had our fifth holiday with them. We always find the booking process very easy. The properties we have stayed in have always been... See more

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

939 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(939)

600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spindrift was like a home from home

Spindrift was like a home from home. It had all the items you'd have at home and it was furnished beautifully and had lovely finishing touches.
The bed was very comfortable and had plenty of storage space in the bedroom.
The view was exceptional and the welcoming gift of scones, cream, jam, milk was lovely.

4 July 2026
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Reply from Aspects Holidays

Hi Marie, thank you for leaving such a lovely review! We're so glad that the property had everything you needed, and we hope that you created some wonderful new memories at Spindrift. We hope to welcome you back to Cornwall soon! ☺️

Rated 5 out of 5 stars

A slice of heaven

Parking my wife has Parkinson,a view, clean and well equipped. The location.

13 July 2026
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Reply from Aspects Holidays

Hi Jonathan, thank you so much for leaving such a positive review. It's lovely to hear about the highlights of your trip, and we are so glad that the property made for such a wonderful vacation for you and your wife. We hope to welcome you back for another easy and relaxing holiday soon ☺️

Rated 5 out of 5 stars

We have used this company now for at…

We have used this company now for at least
8 years.
Nothing is too small for them , it gets sorted in a prompt time.
The staff are all helpful , polite and personable.
Nothing is a trouble to them.
They are there to help , even with the little things.
We would recommend this company in a heartbeat

6 July 2026
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Reply from Aspects Holidays

Wow, thank you for such a glowing review! And thank you for choosing to book your holidays in Cornwall with us. We are delighted to hear that you have had such wonderful interactions with our team, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Aspects, five star company!

Aspects are our go to holiday let company for Cornwall every year. Friendly and efficient service, great website, easy to book online. Value for money.

13 July 2026
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Reply from Aspects Holidays

Thank you, Janet, for such positive feedback and for choosing to book with us; it means a lot! We hope to welcome you back again soon.

Rated 5 out of 5 stars
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Reply from Aspects Holidays

Thank you for your feedback, Mark. We pride ourselves on our communication and customer interaction, so it's pleasing to hear you found our team easy to deal with. We look forward to seeing you again next year.

Rated 5 out of 5 stars

Good clean accommodation great sea…

Good clean accommodation great sea view, well situated

6 July 2026
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Reply from Aspects Holidays

Hi Pamela, thank you for your comments. We're pleased to hear you liked the property; the sea view is beautiful from its vantage point. We hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Love the house

Love the house, great for multi generational holiday. Close to beach and quiet and peaceful.

13 July 2026
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Reply from Aspects Holidays

Thank you for your lovely feedback, Suzanne. We're so glad you and your family liked the house as much as we do; it is beautiful! We hope to welcome you back to Cornwall again soon.

Rated 5 out of 5 stars

Good service throughout

Good service throughout. No complaints at all.

13 July 2026
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Reply from Aspects Holidays

Thank you, Jill! That's lovely to hear, and we hope you enjoyed your holiday in Cornwall.

Rated 5 out of 5 stars

Aspects holidays are Amazing

I have been dealing with Aspects Holidays for many years now. We love this part of Cornwall and visit as often as we can and would only ever deal with this holiday company. The staff are all extremely friendly and helpful. Booking is easy and any issues appertaining to a property are dealt with immediately by Aspects. I could not recommend this company highly enough. Thank you

4 July 2026
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Reply from Aspects Holidays

Thank you for this glowing review, Lorraine. We're so glad to have helped you with your holidays in Cornwall and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Very good customer service

Very good customer service, always quick to reply to any queries. Easy to book and properties as described.

13 July 2026
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Reply from Aspects Holidays

Thank you for this wonderful praise, Sharon. We take pride in our customer service, so this is lovely to hear. We hope to see you again soon.

Rated 5 out of 5 stars

Perfect property for two

Perfect property for two, two lovely cafe's near the beach, friendly pub only yards away who serve very good food.

12 July 2026
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Reply from Aspects Holidays

Thank you for your lovely review, Jane! We're so glad you found the perfect place for the two of you and enjoyed discovering some good places to eat nearby. We hope to see you again soon.

Rated 5 out of 5 stars

Aspects………Superb…

We have used Aspects many many times and I simply wouldn’t use anybody else.
They always keep you informed of every little detail, the web site is superb and booking couldn’t be easier.
First class every time……

12 July 2026
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Reply from Aspects Holidays

Thank you so much, Nicholas! 😊 Your continued loyalty means the world to us. Keeping our guests informed every step of the way is something we really pride ourselves on, so it's lovely to hear that it's appreciated. We can't wait to welcome you back for many more holidays!

Rated 5 out of 5 stars

As always excellent company and very…

As always excellent company and very efficient communication

17 June 2026
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Reply from Aspects Holidays

Thank you so much for your lovely review. We're so glad you found the communication to be efficient, and we hope that you had a wonderful holiday! ☺️

Rated 5 out of 5 stars

All Aspects staff we met or just phoned…

All Aspects staff we met or just phoned treated my wife and I with the utmost professionalism and care. Wonderful people to book a holiday with.

11 July 2026
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Reply from Aspects Holidays

Hi John, thank you so much for these kind comments. We're so glad you had such a positive experience with our staff, they are always so pleased to hear such wonderful feedback! We hope you had a fantastic holiday and that we can welcome you back soon ☺️

Rated 3 out of 5 stars

Me and my husband have just stayed in…

Me and my husband have just stayed in an a apartment on church View mevegissey. When we booked it last year we were sure it was the apartment we had booked below,which we have been in before. The apartment was cramped and small especially the kitchen and bathroom and the bedroom said it had a king-size bed which it didn't. There were stairs up the apartment which wasn't explained,and l was having difficulty with had l have back problems at the moment. No,.l wouldn't recommend, make sure if booking you know it's got stairs ,especially if your having mobility issues.

13 June 2026
Unprompted review
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Reply from Aspects Holidays

We are sorry to hear this was not the apartment you thought you had booked. We try to advertise the size, layout and features as best we can in the description and photos, so that guests know what to expect. The stairs are mentioned in the description and have checked the bed, which is definitely king size. We appreciate this will have been disappointing to arrive to something different than what you had in mind from your visit to Mevagissey last year, but we hope you still had a great time here. Aspects Holidays

Rated 3 out of 5 stars

Aspects Holidays - Harbourside in Mevagissey

We booked Harbourside in Mevagissey through Aspects Holidays. The booking was easy and straightforward. The house is right on the harbour with its own parking space. Unfortunately it had one of the most uncomfortable sofas we have ever had the misfortune to sit on. There were also 13.5 tog duvets on the beds in summer! We went into Aspects' office and were told they could have moved us but as we booked fairly late and there wasn't much else in Mevagissey with parking, I'm not sure how that would have been possible. They did bring us fans though to compensate!!!

20 June 2026
Unprompted review
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Reply from Aspects Holidays

We are pleased to hear you found the booking process nice and straightforward, though sorry that you found the sofa uncomfortable. It can be very difficult to find sofas and mattresses that will suit everyone and it is disappointing to hear that it was not to your preference, however, we will continue to monitor for feedback and if it is a regular comment from guests, we will try to work with the owner on making a change. We will also pass on your suggestion of having lighter weight duvets for the summer. We are sorry that your stay was not as comfortable as you would have hoped as a result of these, but thank you for taking the time to let us know. Aspects Holidays

Rated 5 out of 5 stars

Will return

I have made a number of bookings with Aspects as they have a great selection of properties. I find the
Information provided on the website to be clear and accurate. The booking process is so quick and the customer portal useful for keeping track of everything. I haven’t found fault with anything and will definitely be returning as a customer in the future.

8 July 2026
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Reply from Aspects Holidays

Thank you so much for your lovely review! It's fantastic to hear you've enjoyed booking with us time and time again. We really appreciate your continued support and can't wait to help you plan your next Cornish escape! 😊

Rated 5 out of 5 stars
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Reply from Aspects Holidays

Thank you for your review, Charles! We're so pleased you enjoyed both the property and its location. We hope you had a wonderful stay and look forward to welcoming you back for another Cornish getaway soon! ☺️

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